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For Companies At a Glance
- Tasks: Lead the restaurant, drive performance, and create an unforgettable guest experience.
- Company: Join KFC, a vibrant team that values every individual.
- Benefits: Quarterly bonuses, extra holiday, free meals, and gym discounts.
- Other info: Inclusive workplace with support for everyone, regardless of background.
- Why this job: Make a real impact by building strong teams and smashing targets.
- Qualifications: Experience in team management and a passion for creating great cultures.
The predicted salary is between 30000 - 40000 £ per year.
Welcome to KFC. Home of the real ones.
About the role
Lead from the front, take full ownership of the restaurant, smash performance goals while building a team that doesn’t just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive.
What will you spend your time doing?
- Lead like you mean it. You’ll take full ownership of the restaurant — drive performance, hit goals, and set the vibe.
- Build a team worth following. Train, coach, and motivate your people so they don’t just meet the standard — they raise it.
- Smash the targets. Own your KPIs and push the team to deliver every shift, every day.
- Keep it tight. Stay on top of the admin — rosters, stock, reporting — so everything runs smooth behind the scenes.
- Make the guest experience unforgettable. Turn first‑timers into regulars by creating moments that hit different.
What we’d love from you
- You lead from the front. You’ve managed teams before and know how to bring the best out of people.
- You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen.
- You run a tight ship. You know how to keep operations efficient, clean, and compliant — even when it’s chaos.
What’s in it for you
- Quarterly BONUS that rewards the hustle
- Extra holiday – more time to recharge
- Life assurance – we’ve got you covered
- Free chicken & chips every shift
- 25% staff discount
- Gym discounts to keep you moving
- 200+ high‑street perks & cashback
- Wellbeing support that actually helps
KFC for everyone
We promise that every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity to work here. We do not just welcome but encourage applications from under‑represented groups in all industries. If you need additional support during the recruitment process or have a disability or condition that may affect your performance, please let us know and we’ll be there to help.
Restaurant General Manager employer: KFC Thornton Heath - London Road
Contact Detail:
KFC Thornton Heath - London Road Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant General Manager
✨Tip Number 1
Get to know the company culture before your interview. Dive into KFC's vibe and values, so you can show how you fit right in. This will help you connect with the team and demonstrate that you're not just another candidate.
✨Tip Number 2
Practice your leadership stories! Think of times when you’ve led a team to success or tackled tough challenges. We want to hear about your experiences that showcase your ability to motivate and inspire others.
✨Tip Number 3
Be ready to discuss KPIs and performance metrics. Show us you know your numbers and can drive results. Bring examples of how you've smashed targets in the past — we love a good success story!
✨Tip Number 4
Don’t forget to ask questions during your interview! It shows you’re genuinely interested in the role and the team. Ask about their goals, challenges, and what makes KFC a great place to work. And remember, apply through our website for the best chance!
We think you need these skills to ace Restaurant General Manager
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your experience in leading teams. We want to see how you've motivated others and driven performance in previous roles. Use specific examples to show us you can lead from the front!
Keep It Real: Be authentic in your application. We love candidates who are genuine and can connect with our vibe. Share your passion for creating unforgettable guest experiences and how you’ve made a difference in past positions.
Get the Details Right: Pay attention to the nitty-gritty! Make sure your application is well-organised and free of errors. We appreciate candidates who can keep things tight and efficient, just like we do in our restaurants.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re serious about joining the KFC family!
How to prepare for a job interview at KFC Thornton Heath - London Road
✨Know Your Numbers
As a Restaurant General Manager, you'll need to own your KPIs. Before the interview, brush up on key performance metrics relevant to the restaurant industry. Be ready to discuss how you've smashed targets in the past and how you plan to do it at KFC.
✨Showcase Your Leadership Style
You’ll be leading a team, so it's crucial to demonstrate your leadership skills. Prepare examples of how you've motivated teams and handled tough conversations. Highlight your ability to create a culture where everyone feels valued and seen.
✨Emphasise Guest Experience
KFC is all about creating unforgettable moments for guests. Think of specific instances where you've turned first-timers into regulars. Share your strategies for enhancing the guest experience and how you plan to implement them in your new role.
✨Stay Organised and Efficient
Running a tight ship is essential. Be prepared to discuss how you manage admin tasks like rosters and stock control. Share your methods for keeping operations smooth, even during busy times, to show that you can handle the chaos.