Restaurant General Manager in London

Restaurant General Manager in London

London Full-Time 30000 - 40000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the restaurant, drive performance, and create an unforgettable guest experience.
  • Company: Join KFC, a vibrant and inclusive workplace that values every team member.
  • Benefits: Quarterly bonuses, extra holiday, free meals, and gym discounts.
  • Other info: We celebrate diversity and support all applicants throughout the recruitment process.
  • Why this job: Make a real impact by building strong teams and smashing performance goals.
  • Qualifications: Experience in managing teams and a knack for creating positive cultures.

The predicted salary is between 30000 - 40000 £ per year.

Welcome to KFC. Home of the real ones.

About the role

Lead from the front, take full ownership of the restaurant, smash performance goals while building a team that doesn't just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive.

What will you spend your time doing?

  • Lead like you mean it. You’ll take full ownership of the restaurant — drive performance, hit goals, and set the vibe.
  • Build a team worth following. Train, coach, and motivate your people so they don’t just meet the standard — they raise it.
  • Smash the targets. Own your KPIs and push the team to deliver every shift, every day.
  • Keep it tight. Stay on top of the admin — rosters, stock, reporting — so everything runs smooth behind the scenes.
  • Make the guest experience unforgettable. Turn first‑timers into regulars by creating moments that hit different.

What we’d love from you

  • You lead from the front. You’ve managed teams before and know how to bring the best out of people.
  • You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen.
  • You run a tight ship. You know how to keep operations efficient, clean, and compliant — even when it’s chaos.

What’s in it for you

  • Quarterly BONUS that rewards the hustle
  • Extra holiday – more time to recharge
  • Life assurance – we’ve got you covered
  • Free chicken & chips every shift
  • 25% staff discount
  • Gym discounts to keep you moving
  • 200+ high‑street perks & cashback
  • Wellbeing support that actually helps

KFC for everyone

We promise that every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity to work here. We do not just welcome but encourage applications from under‑represented groups in all industries. If you need additional support during the recruitment process or have a disability or condition that may affect your performance, please let us know and we’ll be there to help.

Restaurant General Manager in London employer: KFC Thornton Heath - London Road

KFC is an exceptional employer that fosters a vibrant and inclusive work culture, where you can truly lead from the front as a Restaurant General Manager. With competitive benefits like quarterly bonuses, extra holiday, and comprehensive wellbeing support, we prioritise your growth and happiness while ensuring you have the tools to create unforgettable guest experiences. Join us in a dynamic environment that not only values performance but also champions diversity and personal development.
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Contact Detail:

KFC Thornton Heath - London Road Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Restaurant General Manager in London

✨Tip Number 1

Get to know the company culture before your interview. Dive into KFC's vibe and values, so you can show how you fit right in. This will help you connect with the team and demonstrate that you're not just another candidate.

✨Tip Number 2

Practice your leadership stories! Think of times when you’ve led a team to success or turned a tough situation around. We want to hear about your experiences that showcase your ability to motivate and inspire others.

✨Tip Number 3

Be ready to discuss KPIs and performance metrics. Show us you know your numbers and can drive results. Prepare examples of how you've smashed targets in the past — we love a good success story!

✨Tip Number 4

Don’t forget to ask questions during your interview! It shows you’re genuinely interested in the role and the team. Ask about their goals, challenges, and what makes KFC a great place to work. And remember, apply through our website for the best chance!

We think you need these skills to ace Restaurant General Manager in London

Leadership
Team Building
Performance Management
Coaching
Motivational Skills
KPI Management
Operational Efficiency
Administrative Skills
Guest Experience Management
Conflict Resolution
Compliance Knowledge
Communication Skills
Cultural Awareness

Some tips for your application 🫡

Show Your Leadership Skills: When writing your application, make sure to highlight your leadership experience. We want to see how you've led teams in the past and what strategies you used to motivate them. Remember, we’re looking for someone who can drive performance and create a positive vibe!

Be Specific About Your Achievements: Don’t just say you’ve hit targets; tell us how you smashed them! Use specific examples and numbers where possible. This helps us understand your impact and how you can bring that same energy to our restaurant.

Keep It Professional Yet Personal: While we love a bit of personality, it’s important to keep your application professional. Use a friendly tone but avoid slang or overly casual language. We want to get a sense of who you are while still seeing your professionalism shine through.

Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy and straightforward!

How to prepare for a job interview at KFC Thornton Heath - London Road

✨Know Your Numbers

As a Restaurant General Manager, you'll need to own your KPIs. Before the interview, brush up on key performance metrics relevant to the restaurant industry. Be ready to discuss how you've smashed targets in the past and how you plan to do it at KFC.

✨Showcase Your Leadership Style

You’ll be leading a team, so it's crucial to demonstrate your leadership skills. Prepare examples of how you've motivated teams, handled tough conversations, and created a positive culture. Make sure to highlight your ability to train and coach others to exceed standards.

✨Understand the Guest Experience

KFC is all about creating unforgettable moments for guests. Think about how you can turn first-timers into regulars. Be ready to share specific strategies you've used in the past to enhance customer experiences and keep operations running smoothly.

✨Stay Organised and Efficient

Operations management is key in this role. Come prepared to discuss how you manage admin tasks like rosters and stock control. Share your methods for keeping everything tight, even during busy periods, to show that you can handle the chaos with ease.

Restaurant General Manager in London
KFC Thornton Heath - London Road
Location: London

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