At a Glance
- Tasks: Lead daily operations and create an amazing guest experience at KFC.
- Company: Join the vibrant team at KFC Sunderland Thomsen Retail Park.
- Benefits: Competitive pay, flexible hours, and opportunities for growth.
- Other info: Dynamic work environment with a focus on fun and teamwork.
- Why this job: Be a hands-on leader and make a real difference in guest satisfaction.
- Qualifications: Experience in restaurant management and a passion for team leadership.
The predicted salary is between 31500 - 38500 £ per year.
KFC Sunderland Thomsen Retail Park is looking for an Assistant Restaurant General Manager to lead daily operations and drive performance while ensuring an exceptional guest experience.
You will own the restaurant's vibe, mentor the team, and manage KPIs across shifts.
This role emphasizes hands-on leadership, smooth operations, and a friendly, welcoming atmosphere.
You will train and motivate staff, streamline admin tasks like Rosters and stock, and focus on turning first-time guests into
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Restaurant Ops Leader: Drive Guest Experience & KPIs in Sunderland employer: KFC Sunderland - Thomsen Retail Park
KFC is an exceptional employer that fosters a vibrant work culture where team members are empowered to lead and grow. With benefits like quarterly bonuses, extra holiday, and comprehensive wellbeing support, employees are encouraged to thrive both personally and professionally. Located in a dynamic environment, KFC offers unique perks such as free meals and discounts, making it a rewarding place to build a career while creating memorable experiences for guests.
Contact Details:
KFC Sunderland - Thomsen Retail Park Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Ops Leader: Drive Guest Experience & KPIs in Sunderland
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like KFC Sunderland - Thomsen Retail Park. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to KFC Sunderland - Thomsen Retail Park
Don't be shy about reaching out to KFC Sunderland - Thomsen Retail Park directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Restaurant Ops Leader: Drive Guest Experience & KPIs in Sunderland
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about KFC Sunderland - Thomsen Retail Park and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at KFC Sunderland - Thomsen Retail Park
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
