Assistant Restaurant GM: Lead Operations & Guest Experience
Assistant Restaurant GM: Lead Operations & Guest Experience

Assistant Restaurant GM: Lead Operations & Guest Experience

Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead operations and enhance guest experience in a fast-paced environment.
  • Company: Join a leading fast-food chain that values individuality and teamwork.
  • Benefits: Enjoy extra holiday, life assurance, discounts, and quarterly bonuses.
  • Why this job: Be part of a vibrant team and make a real impact on customer satisfaction.
  • Qualifications: Previous leadership experience and a passion for customer service.

The predicted salary is between 28800 - 43200 £ per year.

A leading fast-food chain in England is looking for an Assistant Restaurant General Manager to support operations and drive team performance. The role involves training and managing staff while ensuring guest satisfaction and operational excellence.

Ideal candidates will have previous leadership experience and a passion for customer service. Join us to be part of a vibrant team and community that values individuality and hard work.

Enjoy perks like extra holiday, life assurance, discounts, and a quarterly bonus.

Assistant Restaurant GM: Lead Operations & Guest Experience employer: KFC Sheffield - Handsworth Road

Join a leading fast-food chain in England that prioritises a vibrant work culture and values individuality and hard work. As an Assistant Restaurant General Manager, you'll benefit from comprehensive training, opportunities for career advancement, and perks such as extra holiday, life assurance, discounts, and a quarterly bonus, making it an excellent place for those passionate about customer service and team performance.
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Contact Detail:

KFC Sheffield - Handsworth Road Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Restaurant GM: Lead Operations & Guest Experience

✨Tip Number 1

Network like a pro! Reach out to current or former employees of the fast-food chain on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.

✨Tip Number 2

Show off your leadership skills in interviews! Prepare examples of how you've trained and managed teams in the past. We want to hear about your passion for customer service and how you’ve made a difference.

✨Tip Number 3

Research the company culture! Understanding their values will help us tailor our responses during interviews. Plus, it shows we’re genuinely interested in being part of their vibrant team.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can keep track of our progress and follow up if needed.

We think you need these skills to ace Assistant Restaurant GM: Lead Operations & Guest Experience

Leadership Experience
Team Management
Customer Service
Operational Excellence
Training Skills
Guest Satisfaction
Performance Management
Communication Skills

Some tips for your application 🫡

Show Your Passion for Customer Service: When writing your application, make sure to highlight your love for customer service. We want to see how you’ve gone above and beyond to ensure guest satisfaction in your previous roles.

Highlight Your Leadership Experience: Don’t forget to showcase any leadership experience you have! We’re looking for someone who can train and manage staff effectively, so share examples of how you've led a team in the past.

Tailor Your Application: Make your application stand out by tailoring it to our job description. Use keywords from the listing and relate your experiences directly to the responsibilities we’ve outlined. It shows us you’ve done your homework!

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team.

How to prepare for a job interview at KFC Sheffield - Handsworth Road

✨Know the Brand Inside Out

Before your interview, make sure you research the fast-food chain thoroughly. Understand their values, menu offerings, and what sets them apart from competitors. This knowledge will not only impress the interviewers but also help you align your answers with the company's ethos.

✨Showcase Your Leadership Skills

As an Assistant Restaurant GM, you'll need to demonstrate your leadership experience. Prepare specific examples of how you've successfully managed teams in the past, resolved conflicts, or improved team performance. Use the STAR method (Situation, Task, Action, Result) to structure your responses.

✨Emphasise Guest Experience

Since guest satisfaction is key in this role, be ready to discuss how you've enhanced customer service in previous positions. Share anecdotes that highlight your passion for customer service and how you’ve gone above and beyond to ensure a positive experience for guests.

✨Prepare Questions to Ask

Interviews are a two-way street, so come prepared with thoughtful questions about the restaurant's operations, team culture, and growth opportunities. This shows your genuine interest in the role and helps you assess if it's the right fit for you.

Assistant Restaurant GM: Lead Operations & Guest Experience
KFC Sheffield - Handsworth Road
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