At a Glance
- Tasks: Be the friendly face that welcomes guests and helps with their orders.
- Company: Join KFC, a beloved brand serving communities since 1939.
- Benefits: Up to £12.21 per hour, free food on shift, and 25% staff discount.
- Why this job: Build your career in a fun environment where you can be yourself.
- Qualifications: Great communication skills and tech-savvy attitude.
- Other info: KFC values diversity and encourages everyone to apply.
The predicted salary is between 10 - 15 £ per hour.
WELCOME TO KFC. HOME OF THE REAL ONES. We sell the world's best chicken. We proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago. People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves.
ABOUT THE ROLE: You'll be the friendly face that makes guests feel instantly welcome—answering questions, keeping things running smoothly, and helping folks with digital orders so nothing slows them down. You'll also spot and solve problems on the fly, support the team, and help raise the bar for great service every day.
WHAT WILL YOU SPEND YOUR TIME DOING?
- Welcome first, always. Greet every guest with good energy and a real smile — make them feel like they matter the second they walk in.
- Know the menu inside out. Answer questions, shout out promos, and help guests pick what's right for them.
- Make tech feel easy. Help guests use kiosks or the app without making it awkward.
- Keep it moving. Watch the crowd, reduce wait times, and never let anyone feel lost or left hanging.
- Handle complaints like a pro. Listen up, stay calm, fix what you can — and loop in your Team Leader or GM if it needs backup.
WHAT WE'D LOVE FROM YOU:
- Great communication — friendly, clear, and confident with everyone.
- You don’t freeze when stuff goes wrong — you fix it.
- You know your way around digital ordering and can show guests how it works without stress.
KEEPING IT REAL: We don’t hire staff — we hire people. Each of us has something special to add to the mix we call work, and we’ll always encourage you to add your perspective. At KFC, everyone’s welcome — whatever your background, and whatever future you’re creating. We’ll invest in your potential, because it’s what we’ve always done. But most of all, we’ll give you the freedom to be you, wherever (and whoever) you happen to be.
WHAT'S IN IT FOR YOU: We offer benefits that make your life that little bit easier. Pay rate: Up to £12.21. Free food and drink on shift. 25% staff discount.
KFC FOR EVERYONE: Whoever you are and wherever you’re from, KFC is a place where you can bring the real you to work. Our promise is this: every person who applies to a role at KFC will have an equal opportunity to work here. We don’t just welcome, we encourage applications from underrepresented groups in all industries. If you’d like any additional support with your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements — just let us know. We’ll be there to help you be the real you.
READY? We hope so. If you’re ready to be part of our community, now’s the time to apply. Worried, you aren’t ticking all the boxes? Don’t - we’d still love to hear from you.
Team Member employer: KFC Preston - Deepdale Shopping Park
Contact Detail:
KFC Preston - Deepdale Shopping Park Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member
✨Tip Number 1
Get to know the company culture before your interview. KFC is all about being yourself and having a laugh while working hard. Show them you understand their vibe and that you can fit right in!
✨Tip Number 2
Practice your communication skills! You’ll need to greet guests with energy and handle complaints like a pro. Try role-playing with a friend to get comfortable with different scenarios.
✨Tip Number 3
Be tech-savvy! Familiarise yourself with digital ordering systems, as you'll be helping guests navigate kiosks and apps. A little practice goes a long way in making you feel confident.
✨Tip Number 4
Apply through our website! It’s the best way to show your interest and get noticed. Plus, we love seeing applicants who take the initiative to connect directly with us.
We think you need these skills to ace Team Member
Some tips for your application 🫡
Be Yourself: At StudySmarter, we believe in authenticity. When you're writing your application, let your personality shine through! Share your unique experiences and what makes you, well, you!
Know the Role: Make sure to read the job description carefully. Highlight how your skills and experiences align with what we're looking for. Show us that you understand the role of a Team Member and how you can contribute to our community.
Keep it Clear and Friendly: Use clear and friendly language in your application. We love good communication, so make sure your writing reflects that! Keep it professional but don’t be afraid to show your enthusiasm for joining our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at KFC Preston - Deepdale Shopping Park
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with KFC's menu and any current promotions. This will not only show your enthusiasm for the role but also help you answer questions confidently and engage with the interviewer about what excites you about the food.
✨Show Off Your Communication Skills
Practice how you would greet a guest or handle a complaint. Use friendly, clear language and demonstrate your ability to stay calm under pressure. This is key for a role that focuses on guest experience, so be ready to showcase your people skills.
✨Be Tech Savvy
Brush up on your digital ordering knowledge. Familiarise yourself with how kiosks and apps work, as you may be asked to explain these to guests. Showing that you can make tech feel easy will impress the interviewers and highlight your problem-solving abilities.
✨Embrace Your Authentic Self
KFC values individuality, so don’t shy away from being yourself during the interview. Share your personal experiences and how they relate to the role. This will help you connect with the interviewers and demonstrate that you align with their culture of authenticity.