At a Glance
- Tasks: Lead a team to deliver fast, friendly service and enhance guest experiences.
- Company: Join KFC Newtownards, a vibrant place focused on customer satisfaction.
- Benefits: Earn up to £12.21 per hour, enjoy free food, and get a 25% staff discount.
- Other info: Great opportunity for career growth in a fun, dynamic environment.
- Why this job: Be the face of KFC and make every guest's visit memorable and enjoyable.
- Qualifications: Strong communication skills and tech-savviness for digital ordering tools.
The predicted salary is between 25400 - 25400 £ per year.
KFC Newtownards - Ards Shopping Centre is seeking a Guest Experience Lead. This role is focused on making guests feel welcome and helping them navigate the ordering process, especially with digital tools.
The ideal candidate will have strong communication skills, the ability to solve problems swiftly, and tech-savviness to assist with kiosks and apps.
Benefits include:
- A pay rate of up to £12.21
- Free food during shifts
- A 25% staff discount
Guest Experience Lead — Lead Fast, Friendly Service in Newtownards employer: KFC Newtownards - Ards Shopping Centre
KFC Newtownards offers a vibrant work environment where team members are encouraged to deliver fast, friendly service while enhancing guest experiences. With competitive pay, free meals during shifts, and generous staff discounts, employees enjoy a supportive culture that values communication and problem-solving skills. This role not only provides immediate benefits but also opportunities for personal growth and development in a dynamic setting.
Contact Details:
KFC Newtownards - Ards Shopping Centre Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Guest Experience Lead — Lead Fast, Friendly Service in Newtownards
✨Tip Number 1
Get to know the company culture! Before your interview, check out KFC's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! Since the role is all about making guests feel welcome, think of examples from your past experiences where you’ve provided excellent service or solved problems quickly. We want to hear those stories!
✨Tip Number 3
Brush up on your tech skills! Familiarise yourself with digital ordering tools and apps. Being tech-savvy will not only impress your interviewers but also make you a go-to person for helping guests navigate the kiosks.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join the KFC family. Don’t miss out on that free food and staff discount!
We think you need these skills to ace Guest Experience Lead — Lead Fast, Friendly Service in Newtownards
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for creating a welcoming guest experience.
Highlight Your Tech Skills:Since this role involves helping guests with digital tools, make sure to mention any tech-savviness you have. We love candidates who can confidently assist with kiosks and apps!
Communicate Clearly:Strong communication skills are key for this position. In your application, be clear and concise about your experiences and how they relate to making guests feel welcome.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at KFC Newtownards - Ards Shopping Centre
✨Know the Guest Experience
Familiarise yourself with KFC's approach to guest experience. Think about how you can make guests feel welcome and what strategies you might use to help them navigate the ordering process, especially with digital tools.
✨Show Off Your Communication Skills
Prepare examples of how you've effectively communicated in previous roles. Whether it's resolving a customer issue or guiding someone through a process, be ready to demonstrate your strong communication skills during the interview.
✨Be Tech-Savvy
Brush up on your knowledge of kiosks and apps that enhance the ordering experience. If you have experience with similar technology, share it! This will show that you're not just comfortable with tech but can also assist guests confidently.
✨Problem-Solving Mindset
Think of scenarios where you've had to solve problems quickly. Be prepared to discuss these situations and how you handled them, as this role requires swift problem-solving to ensure a smooth guest experience.
