At a Glance
- Tasks: Lead the guest experience by ensuring top-notch service and smooth operations.
- Company: Join the vibrant team at KFC Newton Abbot - Queen Street.
- Benefits: Enjoy free food on shift, competitive pay up to £12.21, and a 25% staff discount.
- Why this job: Be part of a supportive environment while enhancing your career in hospitality.
- Qualifications: Strong communication skills and quick problem-solving abilities are essential.
The predicted salary is between 12 - 12 £ per hour.
KFC Newton Abbot - Queen Street is seeking a GUEST EXPERIENCE LEAD to ensure excellent customer service and operational efficiency. You will be responsible for welcoming guests, handling inquiries and complaints, and assisting with digital orders.
Key qualifications include strong communication skills and the ability to resolve problems quickly.
In this role, you’ll enjoy free food on shift, a competitive pay rate of up to £12.21, and a 25% staff discount. This position is ideal for individuals looking to further their career in a supportive and inclusive environment.
Guest Experience Lead — Quick-Service Hero employer: KFC Newton Abbot - Queen Street
KFC Newton Abbot - Queen Street is an excellent employer that prioritises a supportive and inclusive work culture, making it an ideal place for those looking to grow their careers in the hospitality industry. With benefits such as free food on shift, a competitive pay rate of up to £12.21, and a generous 25% staff discount, employees can enjoy both personal and professional development while being part of a dynamic team dedicated to delivering exceptional guest experiences.
Contact Details:
KFC Newton Abbot - Queen Street Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Guest Experience Lead — Quick-Service Hero
✨Tip Number 1
Make sure to research KFC and its values before your interview. Knowing the brand inside out will help you connect with the team and show that you're genuinely interested in being a part of their guest experience.
✨Tip Number 2
Practice your communication skills! Since you'll be handling inquiries and complaints, role-play with a friend or family member to get comfortable with responding to different scenarios. This will boost your confidence when it comes to real-life situations.
✨Tip Number 3
Don’t forget to highlight your problem-solving abilities during the interview. Think of examples from your past experiences where you resolved issues quickly and effectively, as this is key for the Guest Experience Lead role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Guest Experience Lead — Quick-Service Hero
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in showing us that you're a great fit for the Guest Experience Lead role.
Highlight Relevant Experience:Make sure to mention any previous experience in customer service or hospitality. We love seeing how you've handled inquiries and complaints in the past, as it shows us you're ready to tackle the challenges of this role.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of what makes you a great candidate. Avoid fluff and focus on what really matters!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at KFC Newton Abbot - Queen Street
✨Know the Menu Inside Out
Familiarise yourself with KFC's menu and any recent promotions. Being able to discuss your favourite items or suggest meal pairings shows your enthusiasm for the brand and helps you connect with the interviewers.
✨Showcase Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly. Prepare examples of how you've effectively handled customer inquiries or complaints in the past to demonstrate your problem-solving abilities.
✨Emphasise Teamwork and Inclusivity
KFC values a supportive environment, so be ready to share experiences where you worked well in a team. Highlight how you contribute to a positive atmosphere and support your colleagues, as this aligns with their company culture.
✨Prepare for Digital Order Scenarios
As you'll be assisting with digital orders, think about potential challenges that might arise and how you'd resolve them. Practising responses to common tech-related issues can help you feel more confident during the interview.
