At a Glance
- Tasks: Lead the guest experience by ensuring top-notch service and smooth operations.
- Company: Join the KFC team in Newton Abbot, a fun and inclusive workplace.
- Benefits: Enjoy free food on shift, competitive pay up to £12.21, and 25% staff discount.
- Other info: Supportive environment with opportunities for career advancement.
- Why this job: Perfect for those wanting to grow their career while making customers smile.
- Qualifications: Strong communication skills and quick problem-solving abilities are a must.
The predicted salary is between 12 - 12 € per hour.
KFC Newton Abbot - Queen Street is seeking a GUEST EXPERIENCE LEAD to ensure excellent customer service and operational efficiency. You will be responsible for welcoming guests, handling inquiries and complaints, and assisting with digital orders.
Key qualifications include:
- Strong communication skills
- The ability to resolve problems quickly
In this role, you’ll enjoy free food on shift, a competitive pay rate of up to £12.21, and a 25% staff discount. This position is ideal for individuals looking to further their career in a supportive and inclusive environment.
Guest Experience Lead — Quick-Service Hero in Devon employer: KFC Newton Abbot - Queen Street
KFC Newton Abbot - Queen Street is an excellent employer that prioritises a supportive and inclusive work culture, making it an ideal place for those looking to grow their careers in the hospitality sector. With benefits such as free food on shift, a competitive pay rate of up to £12.21, and a generous 25% staff discount, employees are well taken care of while enjoying a dynamic environment focused on delivering exceptional guest experiences.
Contact Detail:
KFC Newton Abbot - Queen Street Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Guest Experience Lead — Quick-Service Hero in Devon
✨Tip Number 1
Get to know the company culture! Before your interview, check out KFC's social media and website to understand their vibe. This will help you connect with the team and show that you're genuinely interested in being part of their crew.
✨Tip Number 2
Practice your communication skills! Since you'll be handling inquiries and complaints, role-play with a friend or family member. This will help you feel more confident when addressing customer concerns during the interview.
✨Tip Number 3
Show off your problem-solving skills! Think of examples from your past experiences where you resolved issues quickly. Be ready to share these stories in your interview to demonstrate how you'd handle similar situations at KFC.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, it shows you're keen on joining the KFC family. Don’t miss out on this opportunity!
We think you need these skills to ace Guest Experience Lead — Quick-Service Hero in Devon
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of humour or a personal touch can make your application stand out.
Tailor Your Application:Make sure to tailor your application to the Guest Experience Lead role. Highlight your communication skills and any experience you have in customer service. We love seeing how your background fits with what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to the good stuff about why you’d be a great fit for us at KFC Newton Abbot.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at KFC Newton Abbot - Queen Street
✨Know the Menu Inside Out
Familiarise yourself with KFC's menu and any special promotions. Being able to discuss your favourite items or suggest meal combinations shows your enthusiasm for the brand and helps you connect with the interviewers.
✨Showcase Your Communication Skills
Prepare examples of how you've effectively communicated with customers in the past. Think about times when you resolved complaints or handled inquiries, as this will demonstrate your ability to excel in the Guest Experience Lead role.
✨Practice Problem-Solving Scenarios
Anticipate common customer issues that might arise in a quick-service environment. Prepare to discuss how you would handle these situations, showcasing your quick thinking and problem-solving skills.
✨Emphasise Teamwork and Inclusivity
KFC values a supportive and inclusive environment, so be ready to talk about your experiences working in teams. Highlight how you contribute to a positive atmosphere and support your colleagues, which aligns with their company culture.
