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For Companies At a Glance
- Tasks: Lead the restaurant, drive performance, and create an unforgettable guest experience.
- Company: Join KFC, a beloved brand serving communities since 1939.
- Benefits: Competitive salary, quarterly bonuses, extra holiday, free food, and gym discounts.
- Other info: KFC values diversity and offers support for all applicants.
- Why this job: Be a leader in a fun environment while making a real impact on your team and guests.
- Qualifications: Experience in managing teams and a passion for creating a positive culture.
The predicted salary is between 38000 - 42000 £ per year.
Welcome to KFC. Home of the real ones. We sell the world’s best chicken. We’ve done it for a long old time — since 1939, when the idea of finger lickin’ good chicken popped into our Colonel’s head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago.
About the role
Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn't just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive.
What will you spend your time doing?
- Lead like you mean it. You’ll take full ownership of the restaurant — drive performance, hit goals, and set the vibe.
- Build a team worth following. Train, coach, and motivate your people so they don’t just meet the standard — they raise it.
- Smash the targets. Own your KPIs and push the team to deliver every shift, every day.
- Keep it tight. Stay on top of the admin — rosters, stock, reporting — so everything runs smooth behind the scenes.
- Make the guest experience unforgettable. Turn first-timers into regulars by creating moments that hit different.
What we'd love from you:
- You lead from the front. You’ve managed teams before and know how to bring the best out of people.
- You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen.
- You run a tight ship. You know how to keep operations efficient, clean, and compliant — even when it’s chaos.
What’s in it for you:
- Pay rate: £38,000 - £42,000
- Quarterly BONUS that rewards the hustle
- Extra holiday – more time to recharge
- Life assurance – we’ve got you covered
- Free chicken & chips every shift
- 25% staff discount
- Gym discounts to keep you moving
- 200+ high street perks & cashback
- Wellbeing support that actually helps
KFC for everyone
Our promise is this: every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity to work here. We don’t just welcome, we encourage applications from underrepresented groups in all industries. If you’d like any additional support with your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements — just let us know. We’ll be there to help you be the real you.
Restaurant General Manager employer: KFC London
Contact Detail:
KFC London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant General Manager
✨Tip Number 1
Get to know the company culture before your interview. Dive into KFC's values and vibe, so you can show how you fit right in. We want to see that you’re not just about the chicken, but also about creating a great atmosphere for both guests and the team.
✨Tip Number 2
Practice your leadership stories! Think of times when you’ve led a team to success or turned a tough situation around. We love hearing about real experiences that showcase your ability to motivate and inspire others.
✨Tip Number 3
Be ready to discuss numbers! As a Restaurant General Manager, you’ll need to own those KPIs. Brush up on your financials and be prepared to talk about how you’ve smashed targets in the past. We want to see that you can keep the ship running tight!
✨Tip Number 4
Don’t forget to ask questions! Show us you’re genuinely interested in the role and the team. Ask about the challenges they face and how you can help elevate the guest experience. It’s all about making connections, so let’s chat!
We think you need these skills to ace Restaurant General Manager
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your leadership experience. We want to see how you've built and motivated teams in the past, so share specific examples that showcase your ability to lead from the front.
Be Authentic: Let your personality shine through in your application. We’re looking for someone who can create a vibe that resonates with both guests and the team. Don’t be afraid to show us what makes you unique and how you connect with others.
Focus on Results: We love numbers! Make sure to include any performance goals you've smashed in previous roles. Whether it’s hitting sales targets or improving customer satisfaction, we want to know how you’ve made an impact.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your application and get you one step closer to joining the KFC family!
How to prepare for a job interview at KFC London
✨Know Your Numbers
As a potential Restaurant General Manager, you need to be on top of your KPIs. Before the interview, brush up on key metrics like sales figures, customer satisfaction scores, and staff turnover rates. Being able to discuss these numbers confidently will show that you’re ready to own the performance of the restaurant.
✨Showcase Your Leadership Style
Prepare to talk about your leadership approach. Think of specific examples where you've successfully built and motivated a team. Highlight how you handle tough conversations and create a positive culture. This is your chance to demonstrate that you can lead from the front and inspire others to exceed standards.
✨Understand the Guest Experience
KFC prides itself on creating unforgettable guest experiences. Research what makes KFC unique and be ready to share your ideas on how to enhance customer satisfaction. Discuss how you would turn first-timers into regulars by creating memorable moments that resonate with guests.
✨Be Ready for Operational Questions
Expect questions about managing operations efficiently. Prepare to discuss how you keep things running smoothly, from stock management to compliance. Share examples of how you've handled chaos in the past and maintained a clean, efficient environment, as this is crucial for a successful restaurant manager.