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- Tasks: Welcome guests, answer questions, and ensure smooth service with a smile.
- Company: Join KFC, a beloved brand serving communities since 1939.
- Benefits: Up to £12.21 per hour, free food on shift, and 25% staff discount.
- Other info: KFC values diversity and supports everyone in their journey.
- Why this job: Be part of a fun team where you can truly be yourself.
- Qualifications: Great communication skills and a knack for problem-solving.
The predicted salary is between 10 - 12 £ per hour.
WELCOME TO KFC. HOME OF THE REAL ONES. We sell the world’s best chicken. We’ve done it for a long old time — since 1939, when the idea of finger lickin’ good chicken popped into our Colonel’s head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago.
People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day — building our own community, as we serve our original recipe chicken to the ones we’re in. In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere. If you join our team, we only ask one thing. That you be you. Because that makes us, us.
ABOUT THE ROLE
You’ll be the friendly face that makes guests feel instantly welcome—answering questions, keeping things running smoothly, and helping folks with digital orders so nothing slows them down. You’ll also spot and solve problems on the fly, support the team, and help raise the bar for great service every day.
WHAT WILL YOU SPEND YOUR TIME DOING?
- Welcome first, always. Greet every guest with good energy and a real smile — make them feel like they matter the second they walk in.
- Know the menu inside out. Answer questions, shout out promos, and help guests pick what’s right for them.
- Make tech feel easy. Help guests use kiosks or the app without making it awkward. Show them how to customise and order like a pro.
- Keep it moving. Watch the crowd, reduce wait times, and never let anyone feel lost or left hanging. Let them know what’s happening with their order.
- Handle complaints like a pro. Listen up, stay calm, fix what you can — and loop in your Team Leader or GM if it needs backup.
WHAT WE‘D LOVE FROM YOU
- Talk the talk. Great communication — friendly, clear, and confident with everyone.
- Think fast. You don’t freeze when stuff goes wrong — you fix it.
- Tech savvy. You know your way around digital ordering and can show guests how it works without stress.
KEEPING IT REAL
See, at KFC, everyone’s welcome — whatever your background, and whatever future you’re creating. We’ll look out for you because you’re one of us, not because you work for us. We’ll invest in your potential, because it’s what we’ve always done. But most of all, we’ll give you the freedom to be you, wherever (and whoever) you happen to be.
WHAT’S IN IT FOR YOU
- Pay rate: Up to £12.21
- Free food and drink on shift
- 25% staff discount
KFC FOR EVERYONE
Whoever you are and wherever you’re from, KFC is a place where you can bring the real you to work. We’re here to support you in being yourself, whether you work with us, or are trying to. Our promise is this: every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity to work here. We don’t just welcome, we encourage applications from underrepresented groups in all industries. If you’d like any additional support with your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements — just let us know. We’ll be there to help you be the real you.
READY? We hope so. If you’re ready to be part of our community, now’s the time to apply. Worried, you aren’t ticking all the boxes? Don’t - we’d still love to hear from you.
Team Member in Inverness employer: KFC Inverness - Milburn Road
Contact Detail:
KFC Inverness - Milburn Road Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member in Inverness
✨Tip Number 1
Get to know the company culture before your interview. KFC is all about being yourself and having a laugh while working hard. Show us that you understand this vibe and can fit right in!
✨Tip Number 2
Practice your communication skills! You’ll need to greet guests with energy and confidence, so try role-playing with a friend or family member. The more comfortable you are, the better you'll shine during the interview.
✨Tip Number 3
Be tech-savvy! Familiarise yourself with digital ordering systems and be ready to demonstrate how you’d help guests navigate them. This will show us you’re prepared and can handle the fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get your application noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Team Member in Inverness
Some tips for your application 🫡
Be Yourself: At StudySmarter, we believe in authenticity. When you're writing your application, let your personality shine through! Share your unique experiences and what makes you, well, you!
Know the Role: Make sure you read the job description carefully. Highlight how your skills match what we're looking for, especially around guest experience and tech-savviness. Show us you understand what it means to be a Team Member at KFC!
Keep It Clear and Friendly: Your written application should reflect the friendly vibe we love at KFC. Use clear language and a positive tone. Remember, great communication is key, so make sure your application is easy to read and engaging!
Apply Through Our Website: We want to hear from you directly! Make sure to apply through our website for the best chance of getting noticed. It's super easy, and we can't wait to see your application come through!
How to prepare for a job interview at KFC Inverness - Milburn Road
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with KFC’s menu and any current promotions. This will not only show your enthusiasm for the role but also help you answer questions confidently and engage in meaningful conversations about the food.
✨Show Off Your Communication Skills
Practice clear and friendly communication. Think about how you would greet a guest or handle a complaint. Being able to demonstrate your ability to connect with people will be key, so consider role-playing with a friend to get comfortable.
✨Be Tech-Savvy
Brush up on your digital ordering skills. Familiarise yourself with how kiosks and apps work, as you’ll need to help guests navigate these tools. If you can show that you’re tech-savvy and can make the process easy for others, you’ll stand out.
✨Stay Calm Under Pressure
Think of examples from your past where you’ve had to think on your feet or solve problems quickly. During the interview, share these experiences to illustrate your ability to handle busy situations and keep things running smoothly.