At a Glance
- Tasks: Be the friendly face that welcomes guests and helps with digital orders.
- Company: Join a vibrant team at KFC, where everyone matters.
- Benefits: Earn up to £12.21, enjoy free food, and get 25% staff discount.
- Other info: Equal opportunity employer encouraging diverse applications.
- Why this job: Kickstart your leadership journey while making guests feel valued.
- Qualifications: Great communication skills and tech-savvy problem-solving abilities.
The predicted salary is between 25400 - 25400 £ per year.
ABOUT THE ROLE
You’ll be the friendly face that makes guests feel instantly welcome—answering questions, keeping things running smoothly, and helping folks with digital orders so nothing slows them down. You’ll also spot and solve problems on the fly, support the team, and help raise the bar for great service every day.
WHAT WILL YOU SPEND YOUR TIME DOING?
- Welcome first, always. Greet every guest with good energy and a real smile — make them feel like they matter the second they walk in.
- Know the menu inside out. Answer questions, shout out promos, and help guests pick what’s right for them.
- Make tech feel easy. Help guests use kiosks or the app without making it awkward. Show them how to customise and order like a pro.
- Keep it moving. Watch the crowd, reduce wait times, and never let anyone feel lost or left hanging. Let them know what’s happening with their order.
- Handle complaints like a pro. Listen up, stay calm, fix what you can — and loop in your Team Leader or GM if it needs backup.
WHAT WE'D LOVE FROM YOU
- Talk the talk. Great communication — friendly, clear, and confident with everyone.
- Think fast. You don’t freeze when stuff goes wrong — you fix it.
- Tech savvy. You know your way around digital ordering and can show guests how it works without stress.
BENEFITS
We offer benefits that make your life a little easier.
- Pay rate: Up to £12.21
- Free food and drink on shift.
- 25% staff discount.
Equal Opportunity Employer
We promise that every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity to work here. We encourage applications from underrepresented groups.
Ready? We hope you’re ready to be part of our community. Apply now.
Team Member - Guest Experience Lead in Walberton employer: KFC Fontwell - Arundel Road
At KFC, we pride ourselves on creating a vibrant and inclusive work environment where every Team Member is valued and empowered to deliver exceptional guest experiences. With competitive pay, free meals during shifts, and a supportive culture that encourages personal growth and development, you'll find a rewarding career path right here in our community. Join us and be part of a team that celebrates diversity and fosters a sense of belonging for all.
Contact Details:
KFC Fontwell - Arundel Road Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Team Member - Guest Experience Lead in Walberton
✨Tip Number 1
When you walk into an interview, remember to bring your best energy! Greet everyone with a smile and show them you’re genuinely excited about the role. It’s all about making that first impression count!
✨Tip Number 2
Know the ins and outs of the company and the role you’re applying for. Brush up on their menu and any recent promotions. This shows you’re not just another candidate; you’re someone who cares and is ready to jump in!
✨Tip Number 3
Be prepared to showcase your problem-solving skills. Think of examples where you’ve handled tricky situations or helped others out. This will highlight your ability to think on your feet, which is key for a Guest Experience Lead!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you note can go a long way in showing your enthusiasm for the position. And remember, apply through our website for the best chance at landing that job!
We think you need these skills to ace Team Member - Guest Experience Lead in Walberton
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly vibe and enthusiasm for guest experience.
Know the Role:Make sure you read the job description carefully. Highlight your relevant skills and experiences that match what we’re looking for, especially your communication skills and tech-savviness!
Keep it Clear and Concise:We appreciate a straightforward application. Keep your sentences clear and to the point, making it easy for us to see why you’d be a great fit for the team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at KFC Fontwell - Arundel Road
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with the menu and any current promotions. This will not only help you answer questions confidently but also show that you’re genuinely interested in the role and the company.
✨Show Off Your Communication Skills
Practice how you communicate with others. During the interview, be friendly, clear, and confident. Use examples from past experiences where you’ve successfully interacted with customers or resolved issues to demonstrate your skills.
✨Demonstrate Your Problem-Solving Ability
Think of a time when you faced a challenge and how you handled it. Be ready to share this during the interview. Employers love candidates who can think on their feet and come up with solutions quickly.
✨Get Comfortable with Technology
Since the role involves helping guests with digital orders, brush up on your tech skills. Familiarise yourself with common ordering systems and be prepared to explain how you would assist guests in using them smoothly.
