At a Glance
- Tasks: Be the friendly face that welcomes guests and helps with digital orders.
- Company: Join a vibrant team at KFC, where every day is about great service.
- Benefits: Earn up to £12.21, enjoy free food on shift, and get 25% staff discount.
- Other info: Equal opportunity employer encouraging diverse applications.
- Why this job: Kickstart your leadership journey while making guests feel valued and happy.
- Qualifications: Great communication skills and tech-savvy; quick problem-solving is a must.
The predicted salary is between 12 - 12 £ per hour.
ABOUT THE ROLE
You’ll be the friendly face that makes guests feel instantly welcome—answering questions, keeping things running smoothly, and helping folks with digital orders so nothing slows them down. You’ll also spot and solve problems on the fly, support the team, and help raise the bar for great service every day.
WHAT WILL YOU SPEND YOUR TIME DOING?
- Welcome first, always. Greet every guest with good energy and a real smile — make them feel like they matter the second they walk in.
- Know the menu inside out. Answer questions, shout out promos, and help guests pick what’s right for them.
- Make tech feel easy. Help guests use kiosks or the app without making it awkward. Show them how to customise and order like a pro.
- Keep it moving. Watch the crowd, reduce wait times, and never let anyone feel lost or left hanging. Let them know what’s happening with their order.
- Handle complaints like a pro. Listen up, stay calm, fix what you can — and loop in your Team Leader or GM if it needs backup.
WHAT WE'D LOVE FROM YOU
- Talk the talk. Great communication — friendly, clear, and confident with everyone.
- Think fast. You don’t freeze when stuff goes wrong — you fix it.
- Tech savvy. You know your way around digital ordering and can show guests how it works without stress.
BENEFITS
We offer benefits that make your life a little easier.
- Pay rate: Up to £12.21
- Free food and drink on shift.
- 25% staff discount.
Equal Opportunity Employer
We promise that every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity to work here. We encourage applications from underrepresented groups.
Ready? We hope you’re ready to be part of our community. Apply now.
Team Member - Guest Experience Lead - Part Time - Weekends in Dundee employer: KFC Dundee - Milton Asda
At KFC, we pride ourselves on creating a vibrant and inclusive work environment where every team member is valued. As a Guest Experience Lead, you'll enjoy flexible part-time hours, competitive pay, and fantastic benefits like free meals during shifts and generous staff discounts. Join us in a role that not only enhances your leadership skills but also allows you to make a real impact on our guests' experiences every weekend.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member - Guest Experience Lead - Part Time - Weekends in Dundee
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your communication skills! Since you'll be interacting with guests, it’s crucial to sound friendly and confident. Try role-playing with a friend or family member to get comfortable with answering questions and handling complaints.
✨Tip Number 3
Be tech-savvy! Familiarise yourself with digital ordering systems and apps. You can even practice using similar platforms to boost your confidence. This way, you’ll be ready to help guests without breaking a sweat.
✨Tip Number 4
When you apply, do it through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and ready to make a difference in guest experience.
We think you need these skills to ace Team Member - Guest Experience Lead - Part Time - Weekends in Dundee
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly vibe and enthusiasm for guest experience.
Know the Role:Make sure you read the job description carefully. Highlight your relevant skills and experiences that match what we're looking for, especially around communication and tech-savviness. Show us why you're the perfect fit!
Keep It Clear and Concise:We appreciate a straightforward application. Keep your sentences clear and to the point. Avoid fluff and focus on what makes you a great candidate for the Guest Experience Lead role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at KFC Dundee - Milton Asda
✨Know the Menu Like a Pro
Before your interview, make sure you’re familiar with the menu and any current promotions. This will not only impress your interviewers but also show that you’re genuinely interested in the role and ready to help guests make informed choices.
✨Show Off Your Communication Skills
Practice clear and friendly communication. During the interview, demonstrate how you can engage with guests and handle questions confidently. Think of examples from past experiences where you’ve successfully communicated or resolved issues.
✨Be Tech-Savvy
Brush up on your digital ordering knowledge. Familiarise yourself with common tech tools used in the industry, like kiosks and apps. Be prepared to discuss how you would help guests navigate these systems smoothly during the interview.
✨Problem-Solving on the Spot
Think of scenarios where you had to think quickly to solve a problem. Share these examples during your interview to showcase your ability to stay calm under pressure and find solutions, just like you would in a busy guest experience role.
