The Director, Customer Success is responsible for ensuring every KFC market across Europe realizes measurable business impact from the Byte product suite — including Smart Operations, Digital Ordering and Byte OS.
You will lead regional customer success strategy, adoption and value realization — acting as the connective tissue between Product, Deployment, Brand Tech, BMU and Franchisee stakeholders.
Your mission: turn product deployment into sustained restaurant performance — driving adoption, satisfaction and commercial outcomes across all levels of the KFC ecosystem.
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Director, Customer Success – Pizza Hut Europe employer: KFC Corporation
KFC offers a dynamic and inclusive work environment at its Restaurant Support Centre in Woking, where employees are empowered to drive meaningful change in talent management and organisational culture. With a strong focus on professional development, coaching, and collaboration with C-suite leaders, KFC provides ample opportunities for growth and innovation, making it an excellent employer for those looking to make a significant impact in the HR field.
