At a Glance
- Tasks: Be the friendly face that welcomes guests and helps with their orders.
- Company: Join KFC, a beloved brand serving delicious chicken since 1939.
- Benefits: Up to £12.21 per hour, free food on shift, and 25% staff discount.
- Other info: KFC values diversity and encourages everyone to apply.
- Why this job: Build your career in a fun environment where you can be yourself.
- Qualifications: Great communication skills and a knack for problem-solving.
The predicted salary is between 10 - 12 £ per hour.
WELCOME TO KFC. HOME OF THE REAL ONES. We sell the world's best chicken. We've done it for a long time since 1939 when the idea of finger lickin' good chicken popped into our Colonel's head. Now we proudly serve 1000 communities across the UK and Ireland bringing the grit, pride and iconic reputation that started in Kentucky all those years ago. People who are original. Individual. Fresh. We come to work to be ourselves and to make something of ourselves. We bring the graft and the laughs every day building our own community as we serve our original recipe chicken.
ABOUT THE ROLE: You'll be the friendly face that makes guests feel instantly welcome, answering questions, keeping things running smoothly and helping folks with digital orders so nothing slows them down. You'll also spot and solve problems on the fly, support the team and help raise the bar for great service every day.
WHAT WILL YOU SPEND YOUR TIME DOING:
- Welcome first always. Greet every guest with good energy and a real smile, make them feel like they matter the second they walk in.
- Know the menu inside out. Answer questions, shout out promos and help guests pick what's right for them.
- Make tech feel easy. Help guests use kiosks or the app without making it awkward.
- Keep it moving. Watch the crowd, reduce wait times and never let anyone feel lost or left hanging.
- Handle complaints like a pro. Listen up, stay calm, fix what you can and loop in your Team Leader or GM if it needs backup.
WHAT WE'D LOVE FROM YOU:
- Talk the talk. Great communication, friendly, clear and confident with everyone.
- Think fast. You don't freeze when stuff goes wrong, you fix it.
- Tech savvy. You know your way around digital ordering and can show guests how it works without stress.
KEEPING IT REAL: We don't hire staff, we hire people. People with real lives and aspirations building real careers. Each of us has something special to add to the mix we call work and we'll always encourage you to add your perspective. See at KFC everyone's welcome whatever your background and whatever future you're creating. We'll look out for you because you're one of us, not because you work for us. We'll invest in your potential because it's what we've always done. Most of all, we'll give you the freedom to be you wherever (and whoever) you happen to be.
WHAT'S IN IT FOR YOU: We offer benefits that make your life that little bit easier because we know the juggle is real. Pay rate: Up to £12.21. Take the first step toward a rewarding leadership career. Free food and drink on shift, 25% staff discount.
KFC FOR EVERYONE: Whoever you are and wherever you're from, KFC is a place where you can bring the real you to work. We're here to support you in being yourself whether you work with us or are trying to. Our promise is this: every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation will have an equal opportunity to work here. We don't just welcome, we encourage applications from underrepresented groups in all industries. If you'd like any additional support with your application, have a disability or condition that may affect your performance during the recruitment process or have any other requirements, just let us know. We'll be there to help you be the real you.
READY: We hope so. If you're ready to be part of our community, now's the time to apply. Worried you aren't ticking all the boxes? Don't - we'd still love to hear from you.
Team Member in Chichester employer: KFC Chichester
At KFC, we pride ourselves on being more than just a workplace; we are a community that values individuality and personal growth. As a Team Member, you'll enjoy benefits like free food on shift, a generous staff discount, and the opportunity to build a rewarding career in a supportive environment that celebrates diversity and encourages you to be your authentic self. Join us in creating memorable guest experiences while developing your skills in a fun and dynamic atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member in Chichester
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like KFC Chichester and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at KFC Chichester and let us see your personality shine through!
We think you need these skills to ace Team Member in Chichester
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and KFC Chichester.
Get Familiar with Our Brand:Before applying, take some time to learn about KFC Chichester and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at KFC Chichester
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress KFC Chichester.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which KFC Chichester will surely appreciate.
