Assistant Restaurant GM: Lead Operations & Guest Experience in Chatham
Assistant Restaurant GM: Lead Operations & Guest Experience

Assistant Restaurant GM: Lead Operations & Guest Experience in Chatham

Chatham Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead daily operations and enhance guest experiences in a fast-paced environment.
  • Company: A popular fast-food restaurant known for its vibrant atmosphere.
  • Benefits: Quarterly bonuses, extra holidays, and exciting staff discounts.
  • Why this job: Join a dynamic team and make a difference in guest satisfaction every day.
  • Qualifications: Proven leadership skills and excellent communication abilities.
  • Other info: Great opportunity for career growth in the hospitality industry.

The predicted salary is between 28800 - 43200 £ per year.

A well-known fast-food restaurant in Chatham is seeking an Assistant Restaurant General Manager to oversee daily operations and drive performance. This role involves supporting the team, managing the atmosphere, and ensuring exceptional guest experiences.

The ideal candidate will have a proven track record in team leadership, with strong communication skills and the ability to maintain operational efficiency.

Benefits include a quarterly bonus, extra holiday, and various staff discounts.

Assistant Restaurant GM: Lead Operations & Guest Experience in Chatham employer: KFC Chatham - Horsted Retail Park

Join a dynamic fast-food restaurant in Chatham, where we prioritise exceptional guest experiences and foster a supportive team environment. As an Assistant Restaurant General Manager, you'll benefit from a competitive quarterly bonus, additional holiday, and exclusive staff discounts, all while enjoying a culture that values leadership and operational excellence. We are committed to your professional growth, providing opportunities for advancement within our thriving establishment.
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Contact Detail:

KFC Chatham - Horsted Retail Park Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Restaurant GM: Lead Operations & Guest Experience in Chatham

✨Tip Number 1

Network like a pro! Reach out to friends, family, or even former colleagues in the restaurant industry. They might know about openings or can put in a good word for you, which can really help us stand out.

✨Tip Number 2

Prepare for the interview by researching the restaurant's values and culture. We want to show that we’re not just a fit for the role but also for the team. Tailor your answers to reflect how our experience aligns with their mission.

✨Tip Number 3

Practice makes perfect! Grab a friend and do some mock interviews. This will help us get comfortable with common questions and refine our responses, especially around team leadership and guest experience.

✨Tip Number 4

Don’t forget to follow up after the interview! A quick thank-you email can leave a lasting impression. It shows we’re genuinely interested in the position and appreciate the opportunity to chat.

We think you need these skills to ace Assistant Restaurant GM: Lead Operations & Guest Experience in Chatham

Team Leadership
Communication Skills
Operational Efficiency
Guest Experience Management
Performance Management
Problem-Solving Skills
Staff Training and Development
Atmosphere Management

Some tips for your application 🫡

Show Your Leadership Skills: When writing your application, make sure to highlight your experience in team leadership. We want to see how you've motivated and supported your team in previous roles, so share specific examples that showcase your skills.

Communicate Clearly: Strong communication is key for this role, so ensure your application is clear and concise. Use straightforward language and avoid jargon. We appreciate a well-structured application that reflects your ability to communicate effectively.

Focus on Guest Experience: Since this role is all about enhancing guest experiences, include any relevant experience you have in customer service. We love to see how you've gone above and beyond to create memorable moments for guests in your past positions.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at KFC Chatham - Horsted Retail Park

✨Know the Menu Inside Out

Familiarise yourself with the restaurant's menu and any special promotions. Being able to discuss specific items and how they contribute to guest experience will show your genuine interest in the role.

✨Showcase Your Leadership Skills

Prepare examples of how you've successfully led a team in the past. Think about challenges you've faced and how you motivated your team to achieve operational efficiency and enhance guest satisfaction.

✨Communicate Clearly and Confidently

Practice articulating your thoughts clearly. Strong communication is key in this role, so be ready to demonstrate how you would handle guest feedback and team interactions during the interview.

✨Ask Insightful Questions

Prepare thoughtful questions about the restaurant's culture, team dynamics, and expectations for the Assistant GM role. This shows your enthusiasm and helps you gauge if it's the right fit for you.

Assistant Restaurant GM: Lead Operations & Guest Experience in Chatham
KFC Chatham - Horsted Retail Park
Location: Chatham
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