Frontline Team Leader: Elevate Guest Experience in Bournemouth

Welcome to KFC, Home of the real ones. We sell the world’s best chicken. Since 1939 we have proudly served over 1000 communities across the UK and Ireland, bringing the grit, pride, and iconic reputation that began in Kentucky. People who are original, individual, and fresh come to work to be themselves and build something great. Ambition grows, careers flourish, and potential goes further with us. If you join our team, we only ask one thing: that you be you. Because that makes us, us.

Here’s more about the job.

About the role:

You’ll be on the floor, leading the team, keeping things running smoothly, and ensuring every guest leaves happy. It’s about setting the pace, lifting the vibe, and getting stuck in to make every shift count.

Responsibilities:

• Lead from the front. You’ll get stuck in with the team, setting the pace and driving the restaurant to hit targets and smash expectations.
• Build your crew up. You’ll coach, support, and celebrate your team—making sure everyone grows, learns, and brings their best to every shift.
• Keep it running smooth. From stock checks to shift plans, you’ll help keep things ticking behind the scenes so the front runs like clockwork.

Qualifications:

• A natural leader. You’ve got experience managing teams—and you know how to bring out the best in people when it counts.
• People person, through and through. You create a buzz, lift others up, and know how to keep the crew happy and focused.
• Cool under pressure. Things can move fast—you stay calm, think sharp, and make smart calls when it matters.

Keeping it real:

We don’t hire staff — we hire people. People with real lives and aspirations. Each of us has something special to add to the mix we call work, and we’ll always encourage you to bring your perspective. At KFC, everyone’s welcome—whatever your background and wherever your future is. We’ll look out for you because you’re one of us, not just an employee. We invest in your potential and give you the freedom to be you, wherever you happen to be.

Benefits:

• Take the first step toward a rewarding leadership career.
• Free food and drink on shift.
• 25% staff discount.

Compensation:

Minimum Wage

KFC for everyone: Whoever you are and wherever you’re from, KFC is a place where you can bring the real you to work. We support you in being yourself, whether you work with us or are trying to. Our promise is this: every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity to work here. We encourage applications from underrepresented groups across all industries. If you’d like any additional support with your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements, just let us know. We’ll be there to help you be the real you.

Ready? We hope so. If you’re ready to be part of our community, now’s the time to apply. Worried you aren’t ticking all the boxes? Don’t – we’d still love to hear from you.