At a Glance
- Tasks: Lead a dynamic team to ensure exceptional restaurant operations and customer experiences.
- Company: Join KFC, a leader in the fast-food industry with a commitment to diversity.
- Benefits: Competitive pay, on-the-job training, and flexible hours to fit your lifestyle.
- Other info: Opportunity for growth in a fast-paced, supportive environment.
- Why this job: Make a real impact by driving business success and delivering amazing experiences.
- Qualifications: Experience as an Assistant Restaurant Manager with strong leadership skills.
The predicted salary is between 31500 - 38500 £ per year.
As the #1 leader in our business, the Restaurant General Manager (RGM) holds ultimate accountability for the Restaurant's success. You will be responsible for leading a dynamic team while ensuring exceptional performance in all areas of Restaurant operations. This role requires a hands‑on approach to ensure the Restaurant consistently delivers excellence in the Team Member Experience, Customer Experience, and Business Growth.
The RGM drives a positive work environment, recruiting, training, and mentoring staff to ensure high performance. The role also involves overseeing daily operations to maintain safety, cleanliness, and food quality standards, while ensuring our Team Members follow company policies and procedures.
Additionally, the RGM is tasked with achieving key performance indicators (KPIs) related to sales, profitability, and customer satisfaction. They manage financial aspects such as budgets, inventory, and labour costs to optimise efficiency and growth. Ensuring compliance with regulations, addressing customer feedback, and implementing marketing initiatives are also central to this role, with the ultimate goal of driving business success and delivering exceptional Team Member and Customer experiences.
As an RGM, you'll bring:
- Proven experience as an Assistant Restaurant Manager
- Strong understanding of financial performance metrics, including profit and loss, labour management, and inventory control
- Excellent communication, leadership, and interpersonal skills, with a focus on Team Member and Customer Experience
- Ability to work in a fast‑paced environment and manage multiple priorities simultaneously
- Passion for delivering exceptional experiences and driving business success
- Ability to train and develop a dynamic team
What we offer you?
- Competitive pay rates
- On the job training and development
- Flexibility to suit your lifestyle
KFC is committed to creating a diverse and inclusive environment where everyone feels they belong. We are proud to be an equal opportunity employer, and as such, all applicants will receive equal consideration for employment for which they qualify.
Restaurant General Manager (RGM) - Kilburn employer: KFC Adco Limited
KFC Adco Limited offers a vibrant work environment where every Team Member plays a crucial role in delivering exceptional customer experiences. The company provides full training and opportunities for progression, making it an attractive choice for those looking to grow in the hospitality industry. With a focus on teamwork and maintaining high standards, employees can expect a supportive atmosphere that values their contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant General Manager (RGM) - Kilburn
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like KFC Adco Limited. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to KFC Adco Limited
Don't be shy about reaching out to KFC Adco Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Restaurant General Manager (RGM) - Kilburn
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about KFC Adco Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at KFC Adco Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
