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- Tasks: Revamp SharePoint pages and integrate ServiceNow for better communication.
- Company: Join Keywords, a leader in video game services and technology.
- Benefits: Gain hands-on experience with cutting-edge tools and flexible work options.
- Why this job: Be part of a dynamic team shaping engaging experiences in the gaming industry.
- Qualifications: Proficiency in SharePoint and ServiceNow; strong communication skills required.
- Other info: Temporary position with potential for future opportunities.
The predicted salary is between 28800 - 43200 £ per year.
At Keywords, we are using our passion for games, technology and media to create a global services platform for video games and beyond. Our aim is to become the “go to” provider of technical services. We enable leading content creators and publishers to leverage our expertise and capacity across the lifecycle of interactive content. In so doing we empower our clients to remain lean and agile, and to focus on creating the most engaging experiences. Keywords is trusted and relied upon by many of the world’s leading video game companies to work alongside them during concept, development and live operations by leveraging the breadth and depth of our industry leading service lines every step of the way.
We are seeking a Temporary Technical Communications Specialist to join our Communications and Engagement team. This role is ideal for someone with a strong technical background in SharePoint and ServiceNow integration, paired with an understanding of communications and employee engagement strategies. The successful candidate will help us revamp our SharePoint pages, which will serve as long-term libraries, assist in building a ServiceNow Portal to function as our intranet, and ensure that these tools align with our overall communications goals.
Key Responsibilities- SharePoint Revamp: Lead the redesign and update of our SharePoint pages to improve usability, functionality, and alignment with our communications objectives.
- ServiceNow Integration: Collaborate on the integration of ServiceNow with our existing systems, developing a user-friendly intranet-style portal that supports employee engagement and communication.
- Tool and Technology Focus: Utilize technical expertise to enhance our communication platforms, ensuring that tools like SharePoint and ServiceNow are effectively leveraged to meet team goals.
- Collaboration: Work closely with the Communications and Engagement team to ensure that all technical solutions are aligned with broader team strategies and goals.
- Training and Support: Provide training and support to team members on using SharePoint and ServiceNow tools, ensuring smooth adoption and ongoing use.
- Technical Skills: Proficiency in SharePoint design and customization, experience with ServiceNow, and a strong understanding of integrating these tools.
- Communications Background: Previous experience in a communications or engagement role, with the ability to translate technical solutions into impactful communication strategies.
- Problem-Solving Ability: Strong problem-solving skills, with the ability to troubleshoot and provide solutions for technical challenges.
- Team Player: Ability to work collaboratively with both technical and non-technical team members.
- Experience with other enterprise communication tools.
- Previous experience in a similar role within a corporate environment.
- Knowledge of intranet best practices and employee engagement strategies.
Temporary Technical Communications Specialist employer: Keywords Studios
Contact Detail:
Keywords Studios Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temporary Technical Communications Specialist
✨Tip Number 1
Familiarise yourself with SharePoint and ServiceNow before applying. Understanding their functionalities and how they integrate will give you a significant edge during interviews, as you'll be able to discuss specific improvements or features you could implement.
✨Tip Number 2
Showcase your problem-solving skills by preparing examples of past challenges you've faced in technical communications. Be ready to explain how you approached these issues and the solutions you implemented, as this will demonstrate your capability to handle similar situations at Keywords.
✨Tip Number 3
Network with current or former employees of Keywords on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can help you tailor your approach and questions during the interview process.
✨Tip Number 4
Prepare to discuss your experience in employee engagement strategies. Think about how you can leverage SharePoint and ServiceNow to enhance communication within teams, as this aligns directly with the role's responsibilities and shows your understanding of the company's goals.
We think you need these skills to ace Temporary Technical Communications Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your technical skills, particularly in SharePoint and ServiceNow. Emphasise any relevant experience in communications or employee engagement roles to align with the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and communication. Explain how your background makes you a perfect fit for the role and how you can contribute to revamping SharePoint and integrating ServiceNow.
Showcase Problem-Solving Skills: In your application, provide examples of how you've tackled technical challenges in previous roles. This will demonstrate your problem-solving ability, which is crucial for this position.
Highlight Collaboration Experience: Mention any past experiences where you worked closely with both technical and non-technical teams. This will show that you are a team player and can effectively communicate across different departments.
How to prepare for a job interview at Keywords Studios
✨Showcase Your Technical Skills
Make sure to highlight your proficiency in SharePoint and ServiceNow during the interview. Be prepared to discuss specific projects where you've successfully integrated these tools, as this will demonstrate your technical expertise and relevance to the role.
✨Understand the Company’s Communication Goals
Research Keywords and their communication strategies before the interview. Understanding their objectives will allow you to tailor your responses and show how your skills can help them achieve their goals, particularly in revamping SharePoint pages and enhancing employee engagement.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving abilities. Think of examples where you've faced technical challenges and how you resolved them, especially in a communications context. This will showcase your critical thinking and adaptability.
✨Emphasise Team Collaboration
Since the role involves working closely with the Communications and Engagement team, be ready to discuss your experience in collaborative environments. Highlight instances where you've successfully worked with both technical and non-technical team members to achieve common goals.
