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- Tasks: Revamp SharePoint pages and integrate ServiceNow for better communication.
- Company: Join Keywords, a leader in gaming and media services, empowering creators worldwide.
- Benefits: Gain hands-on experience with cutting-edge tools and collaborate with industry experts.
- Why this job: Be part of a dynamic team shaping engaging experiences in the gaming industry.
- Qualifications: Proficiency in SharePoint and ServiceNow; strong communication skills required.
- Other info: This is a temporary role ideal for tech-savvy individuals passionate about communications.
The predicted salary is between 36000 - 60000 £ per year.
Temporary Technical Communications Specialist
Join to apply for the Temporary Technical Communications Specialist role at Keywords Studios.
At Keywords, we are using our passion for games, technology and media to create a global services platform for video games and beyond. Our aim is to become the go-to provider of technical services. We enable leading content creators and publishers to leverage our expertise and capacity across the lifecycle of interactive content. In so doing we empower our clients to remain lean and agile, and to focus on creating the most engaging experiences. Keywords is trusted and relied upon by many of the world’s leading video game companies to work alongside them during concept, development and live operations by leveraging the breadth and depth of our industry leading service lines every step of the way.
We are seeking a Temporary Technical Communications Specialist to join our Communications and Engagement team. This role is ideal for someone with a strong technical background in SharePoint and ServiceNow integration, paired with an understanding of communications and employee engagement strategies. The successful candidate will help us revamp our SharePoint pages, which will serve as long-term libraries, assist in building a ServiceNow Portal to function as our intranet, and ensure that these tools align with our overall communications goals.
Responsibilities
- SharePoint Revamp: Lead the redesign and update of our SharePoint pages to improve usability, functionality, and alignment with our communications objectives
- ServiceNow Integration: Collaborate on the integration of ServiceNow with our existing systems, developing a user-friendly intranet-style portal that supports employee engagement and communication
- Tool and Technology Focus: Utilize technical expertise to enhance our communication platforms, ensuring that tools like SharePoint and ServiceNow are effectively leveraged to meet team goals
- Collaboration: Work closely with the Communications and Engagement team to ensure that all technical solutions are aligned with broader team strategies and goals
- Training and Support: Provide training and support to team members on using SharePoint and ServiceNow tools, ensuring smooth adoption and ongoing use
Qualifications
- Technical Skills: Proficiency in SharePoint design and customization, experience with ServiceNow, and a strong understanding of integrating these tools
- Communications Background: Previous experience in a communications or engagement role, with the ability to translate technical solutions into impactful communication strategies
- Problem-Solving Ability: Strong problem-solving skills, with the ability to troubleshoot and provide solutions for technical challenges
- Team Player: Ability to work collaboratively with both technical and non-technical team members
Preferred Experience
- Experience with other enterprise communication tools
- Previous experience in a similar role within a corporate environment
- Knowledge of intranet best practices and employee engagement strategies
Seniority level
- Entry level
Employment type
- Temporary
Job function
- Other
Industries
- IT Services and IT Consulting
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Temporary Technical Communications Specialist employer: Keywords Studios
Contact Detail:
Keywords Studios Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temporary Technical Communications Specialist
✨Tip Number 1
Familiarise yourself with SharePoint and ServiceNow before applying. Understanding their functionalities and how they integrate can give you a significant edge during interviews, as you'll be able to discuss specific features and improvements you could implement.
✨Tip Number 2
Network with current or former employees of Keywords. Engaging with them on platforms like LinkedIn can provide insights into the company culture and expectations for the role, which can help you tailor your approach when discussing your fit for the position.
✨Tip Number 3
Prepare examples of past projects where you've successfully integrated technical tools to enhance communication. Being able to share specific instances where you've improved usability or engagement will demonstrate your capability and align with the job's requirements.
✨Tip Number 4
Stay updated on the latest trends in employee engagement and intranet best practices. Showing that you're knowledgeable about current strategies can set you apart from other candidates and highlight your commitment to continuous learning in the field.
We think you need these skills to ace Temporary Technical Communications Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your technical skills in SharePoint and ServiceNow, as well as any relevant experience in communications or employee engagement. Use specific examples to demonstrate your expertise.
Craft a Compelling Cover Letter: Write a cover letter that connects your technical background with the responsibilities of the role. Explain how your skills can help revamp SharePoint pages and integrate ServiceNow effectively.
Showcase Problem-Solving Skills: In your application, provide examples of how you've tackled technical challenges in previous roles. This will demonstrate your problem-solving ability, which is crucial for this position.
Highlight Team Collaboration: Emphasise your experience working collaboratively with both technical and non-technical team members. This is important for ensuring alignment with broader team strategies and goals.
How to prepare for a job interview at Keywords Studios
✨Showcase Your Technical Skills
Make sure to highlight your proficiency in SharePoint and ServiceNow during the interview. Be prepared to discuss specific projects where you've successfully integrated these tools, as this will demonstrate your technical expertise and problem-solving abilities.
✨Understand the Company’s Communication Goals
Research Keywords and their communication strategies before the interview. Understanding their objectives will allow you to tailor your responses and show how your skills can help them achieve their goals, particularly in revamping SharePoint pages and building a ServiceNow portal.
✨Prepare for Collaboration Questions
Since the role requires working closely with both technical and non-technical team members, be ready to discuss your experience in collaborative environments. Share examples of how you've effectively communicated technical solutions to non-technical audiences.
✨Demonstrate Problem-Solving Skills
Be prepared to discuss specific challenges you've faced in previous roles and how you overcame them. This will showcase your ability to troubleshoot and provide solutions, which is crucial for the Temporary Technical Communications Specialist position.
