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- Tasks: Engage with gaming communities and manage social media interactions.
- Company: Join Keywords Studios, a global leader in community management for gaming.
- Benefits: Enjoy remote work flexibility, a fun culture, and exciting projects with top brands.
- Why this job: Be part of a diverse team passionate about video games and community engagement.
- Qualifications: 2+ years in community management; strong communication skills; bilingualism is a plus.
- Other info: Open to worldwide applicants; part-time options may be available.
The predicted salary is between 28800 - 42000 £ per year.
Spontaneous application Community Manager (Video Games) – Worldwide – Remote
Please note the applications are open to candidates worldwide and is not limited to just UK residents. Feel more than free to apply regardless of location as those are a 100% remote, Work-From-Home roles.
Currently we are accepting spontaneous applications for multiple positions in the fields of Community Management and Social Media Management. Some of the responsibilities and requirements listed may not be applicable to all roles.
Keywords Community Management is a global team of 100+ community professionals providing expert community and social media services to gaming and entertainment clients. Our team is growing, and we are always on the lookout for talented professionals who share our values and are passionate about the videogames industry.
As well as getting to work with some of the world\’s greatest games, we offer the chance to join a thriving community of community professionals, and to develop your skills and career alongside a diverse, global team.
Responsibilities
- Reviewing all incoming community interactions on different social media platforms and communicating directly with players
- Responding to comments and player queries in a timely manner
- Creating engaging content for social media
- Building in-depth reports on community growth and engagement, and proposing improvements based on those findings
- Assisting the developer by collating and reporting on player feedback
- Helping foster and maintain a safe and welcoming environment for a game community
- Moderating discussions and comments following set community guidelines
- Proactively suggesting new ways to grow and care for your community
- Creating and updating corresponding documentation as needed
Requirements
- Minimum of 2 years\’ experience of community management/social media in gaming on professional basis
- Excellent written and verbal communication skills in English
- Bilingualism (particularly English with French, Spanish or German) is a plus
- Passionate about video games and social media
- Strong understanding of social media/community management platforms/channels (Discord, Twitch, Reddit, Instagram, Facebook…)
- Expertise with social listening and social management best practices
- Experience managing or moderating a thriving gaming community
- Higher education in marketing, business administration, communication, adult education, or related fields
Please make sure that your contact information, including your personal email address, location, and what languages you speak and write, is included on either your CV or your cover letter.
Note that any position typically requires full-time availabilities although part-time availability might be considered (depending on our projects).
Benefits
As a remote role, we offer flexibility and a nice work-life balance. Our company culture is fun, friendly, diverse and inclusive, and we welcome people from all over the world. We work on exciting projects with global brands. We help the world\’s greatest game development/publisher studios on community and social media management, while they work hard to develop stunning game experiences, including MMOs, AAA blockbusters, indie gems and mobile hits.
Depending on your location, as well as each project and its needs, the job could be open to freelance cooperation or employment contract if there is a possibility within our global footprint.
We would like to take this opportunity to thank you for considering our company as your next career move. We value diversity and inclusivity, and we are committed to creating a welcoming and supportive work environment for all our employees. We look forward to receiving your application and learning more about your experience and qualifications.
Good luck and we look forward to meeting you!
By providing your information in this application, you understand that we will collect and process your information in accordance with our Applicant Privacy Notice. For more information, please see our Applicant Privacy Notice at this link.
Role Information
Studio: Keywords Studios
Location: Europe, Americas, United Kingdom, Ireland, United States
Area of Work: Player Engagement
Service: Engage
Employment Type: Full Time, Permanent
Working Pattern: Remote
Seniority level
Associate
Employment type
Full-time
Job function
Customer Service
Industries: IT Services and IT Consulting
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Spontaneous application Community Manager (Video Games) - Worldwide - Remote employer: Keywords Studios
Contact Detail:
Keywords Studios Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spontaneous application Community Manager (Video Games) - Worldwide - Remote
✨Tip Number 1
Familiarise yourself with the latest trends in community management and social media within the gaming industry. This knowledge will not only help you stand out but also demonstrate your passion for video games during any potential interviews.
✨Tip Number 2
Engage with gaming communities on platforms like Discord, Reddit, and Twitch. By actively participating in discussions and understanding community dynamics, you'll gain valuable insights that can be beneficial when discussing your experience and ideas in your application.
✨Tip Number 3
Showcase your bilingual skills if applicable, especially if you speak languages like French, Spanish, or German. Highlighting this in conversations or networking can set you apart from other candidates and show your ability to connect with diverse communities.
✨Tip Number 4
Network with current community managers and professionals in the gaming industry. Attend virtual events or webinars to build connections and learn more about the role, which can provide you with insider tips and potentially lead to referrals.
We think you need these skills to ace Spontaneous application Community Manager (Video Games) - Worldwide - Remote
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in community management and social media, particularly within the gaming industry. Use specific examples that demonstrate your skills and achievements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for video games and community engagement. Mention any relevant experience and how it aligns with the responsibilities outlined in the job description.
Highlight Language Skills: If you are bilingual or multilingual, be sure to mention this in your application. Specify the languages you speak and write fluently, as this can be a significant advantage.
Showcase Your Knowledge of Platforms: Demonstrate your understanding of various social media and community management platforms like Discord, Twitch, and Reddit. Include any relevant experience managing these channels in your application.
How to prepare for a job interview at Keywords Studios
✨Show Your Passion for Gaming
Make sure to express your enthusiasm for video games during the interview. Share your favourite games and how they have influenced your understanding of community management. This will demonstrate that you are not just qualified, but also genuinely passionate about the industry.
✨Highlight Relevant Experience
Be prepared to discuss your previous experience in community management or social media, especially within the gaming sector. Use specific examples to illustrate how you've successfully engaged with communities and handled player feedback.
✨Familiarise Yourself with Platforms
Since the role involves managing various social media platforms, make sure you are well-versed in the latest trends and best practices for each one. Mention any tools or strategies you’ve used to grow and engage communities on platforms like Discord, Twitch, or Reddit.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about the company culture, team dynamics, and their approach to community management. This shows your interest in the role and helps you assess if it's the right fit for you.
