At a Glance
- Tasks: Engage with gamers on social media and create exciting content.
- Company: Join a global leader in gaming community management.
- Benefits: Enjoy remote work, flexibility, and a fun, inclusive culture.
- Other info: Opportunity for career growth in a dynamic, diverse environment.
- Why this job: Be part of a team that shapes player experiences in the gaming world.
- Qualifications: Experience in social media/community management and a passion for gaming.
The predicted salary is between 24750 - 30250 £ per year.
Since 1998, we've been on a mission to reshape how players interact with their favourite games, growing into a global team of over 12,000 professionals spread across 70+ studios in 26 countries. We are always there to lend a hand to video game developers and publishers by offering four service lines: from Create, to Globalize, Media & Entertainment and finally - Engage - which is one of the fastest-growing Service Lines at Keywords Studios. Engage provides technical support, community management, and trust & safety services for a wide range of AAA and Indie studios in the gaming industry. Join us in our mission to build engaging player communities and offer outstanding experiences! 🎮🔥 It is a fixed-term contract expected to last approximately 6 months.
Communication
- Engage directly with players by responding to comments on different social media platforms.
- Work closely with team members to align on Tone of Voice, FAQs and response guidelines to provide clear communication to the community.
- Provide cover as the main point of contact for Community Managers when CM Lead is on holiday or sick leave.
- Manage client interactions when the CM Lead is on holiday or sick leave.
- Foster and maintain a positive work environment – build engagement, resolve conflicts.
Analytics
- Create reports to analyze content performance and make recommendations based on findings.
- Assist the CM Lead in the production and delivery of performance reports to an agreed format and schedule.
Leadership
- Lead the team when it comes to Paid Social Media.
- Assist the CM Lead in managing all processes and the timely delivery of Keywords’ Community Management services across multiple projects.
- Assist with training and coaching of new and existing Community and Social Media Managers.
Business
- Develop calendars that include creative ideation and produce relevant and engaging content.
- Schedule content to be posted across social channels and write copy for content aligning to brand voice.
- Support campaign planning, audience and trend research and brand building.
- Align with the studio to understand what imagery is available and create additional assets, both static and video, when needed.
Requirements
- Prior experience in community management/social media in gaming on a professional basis.
- Excellent written and verbal communication skills in English.
- Experience in and good understanding of Heybox, Rednote, Bilibili.
- Passionate about video games and social media.
- Strong understanding of social media/community management platforms/channels (Discord, Twitch, Reddit, Instagram, Facebook...).
Please make sure that your contact information, including your personal email address, location, and what languages you speak and write, is included on either your CV or your cover letter.
Benefits
- As a remote role, we offer flexibility and a nice work-life balance.
- Our company culture is fun, friendly, diverse and inclusive, and we welcome people from all over the world.
- We work on exciting projects with global brands.
- We help the world’s greatest game development/publisher studios on community and social media management, while they work hard to develop stunning game experiences, including MMOs, AAA blockbusters, indie gems and mobile hits.
- Depending on your location, as well as each project and its needs, the job could be open to freelance cooperation or employment contract if there is a possibility within our global footprint.
We would like to take this opportunity to thank you for considering our company as your next career move. We value diversity and inclusivity, and we are committed to creating a welcoming and supportive work environment for all our employees. We look forward to receiving your application and learning more about your experience and qualifications. Good luck and we look forward to meeting you!
By providing your information in this application, you understand that we will collect and process your information in accordance with our Applicant Privacy Notice. For more information, please see our Applicant Privacy Notice at https://www.keywordsstudios.com/en/applicant-privacy-notice.
Role Information: EN
Studio: Keywords Studios
Location: China
Area of Work: Marketing
Service: Engage
Employment Type: Full time, temporary
Working Pattern: Remote
Social Media Manager with Chinese - Gaming - Fixed-term employer: Keywords Studios
At Keywords, we pride ourselves on being an exceptional employer, offering a dynamic work culture that thrives on creativity and collaboration within the gaming industry. Our commitment to employee growth is evident through continuous learning opportunities and a supportive environment that encourages innovation. With our UK-based studios at the forefront of game development, you will be part of a passionate team dedicated to delivering excellence while enjoying the flexibility of remote work.
StudySmarter Expert Advice🤫
We think this is how you could land Social Media Manager with Chinese - Gaming - Fixed-term
✨Dive into Local Events
Get involved with local marketing and communications events! These are great places to meet people from the industry, learn about temporary roles, and even uncover hidden job leads. Check out local networking events or marketing conferences that might be happening in your area.
✨Show Off Your Work
Create a standout digital portfolio showcasing your previous campaigns, writing samples, or projects. Share this on social media and professional groups relevant to marketing-communications. This public visibility can often attract interest from potential employers, especially for those temporary gigs!
✨Utilise Online Job Boards
Focus on job boards specific to marketing and communications. Sites like MarketingJobs.com or even LinkedIn can have temp roles that aren’t always advertised on the usual job sites. Keep your eyes peeled and apply through our website—temp roles can come up unexpectedly, and you want to be first in line!
✨Tap into Your Uni's Resources
If you're still at university, don't forget to lean on your career services for temporary marketing roles. They often have connections to firms looking for interns or temporary staff who can jump in at short notice. Plus, networking with your professors can lead to some valuable opportunities—always worth a chat!
We think you need these skills to ace Social Media Manager with Chinese - Gaming - Fixed-term
Some tips for your application 🫡
Highlight Your Experience with Campaigns:In marketing-communications, it’s all about showcasing your ability to create impactful campaigns. Make sure to include any relevant projects you’ve worked on in your CV, detailing your role, the strategies used, and the results achieved. We're looking for candidates who can demonstrate their creativity and analytical skills!
Tailor Your Writing Samples:For a temporary role, we want to see your versatility and adaptability in communication. Include a couple of writing samples that align with our brand voice or reflect your ability to engage various audiences. This gives us a taste of what you can bring to the team at Keywords Studios from day one!
Show Off Your Digital Savvy:Digital marketing is a big part of marketing-communications, so make sure your application reflects your understanding of social media, SEO, and content marketing. Feel free to throw in any certificates you've earned in these areas—it shows your initiative and dedication to learning the latest trends!
Express Your Enthusiasm for the Short-Term Role:In your cover letter, focus on why you’re interested in this temporary position at Keywords Studios specifically. Share what you hope to learn during your time with us and how you can contribute to our ongoing projects. We're all about passion and potential, so let that shine through!
How to prepare for a job interview at Keywords Studios
✨Showcase Your Creative Portfolio
As a candidate for a temporary marketing-communications role at Keywords Studios, your portfolio will speak volumes. Bring along samples of your best work—think campaigns you've managed, social media content, and any visuals. Be ready to talk through your creative process and the impact your work had on previous projects.
✨Understand the Latest Trends
We know the marketing-communications field moves at lightning speed. Make sure you brush up on the latest trends—such as digital storytelling or the effectiveness of influencer partnerships. Being able to discuss these trends during your interview will show Keywords Studios you're not just up-to-date but also eager to innovate.
✨Highlight Your Adaptability
Since this is a temporary position, emphasise your ability to adapt quickly and work on short timelines. Share examples from your past where you had to pivot a strategy or campaign swiftly to meet changing demands. This will reassure Keywords Studios that you’re ready to hit the ground running.
✨Ready Your Communication Strategy
Be prepared for questions that assess your communication skills. You might get asked to pitch a marketing idea on the spot or create a quick content plan. This is your chance to shine and show how your unique perspective can solve problems for Keywords Studios, so think on your feet and don't hesitate to showcase your creativity!
