Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead sales efforts for player engagement services in the gaming industry.
- Company: Keywords Studios supports game developers with innovative solutions and community engagement.
- Benefits: Enjoy remote work flexibility and a collaborative, inclusive culture.
- Why this job: Join a fast-growing team driving innovation in gaming and building vibrant player communities.
- Qualifications: Experience in SaaS sales, preferably in gaming, with strong client relationship skills.
- Other info: Open to candidates across Europe; apply online and join our mission!
The predicted salary is between 43200 - 72000 £ per year.
Social network you want to login/join with:
col-narrow-left
Client:
Location:
Job Category:
Other
–
EU work permit required:
Yes
col-narrow-right
Job Reference:
2a50c6485a05
Job Views:
47
Posted:
24.06.2025
Expiry Date:
08.08.2025
col-wide
Job Description:
Description
We are always there to lend a hand to video games developers and publishers by offering a wide range of solutions: from art and audio to testing, localization and finally – Player Engagement – which is one of the fastest-growing Service Lines at Keywords Studios. Player Engagement provides technical support, community management, and trust & safety services for a wide range of AAA and Indie studios in the gaming industry.
Join us in our mission to build engaging player communities and offer outstanding experiences!
Role overview
We are seeking experienced Business Development Managers to lead sales efforts for our technology led player engagement services in 2025. Ideal candidates will have a background in SaaS or software platform sales, preferably within the video games industry. Operating fully remotely preferably from within Europe, you will be a key player in our player engagement solutions team, driving strategic sales initiatives and cultivating strong client relationships. Your expertise will be essential in expanding our service offerings and fostering long-term business growth.
Take the next step in your sales career and lead the way in gaming innovation with Keywords Studios’ team!
The position is open for various locations across Europe, including Poland, Romania, Spain, and the UK.
Requirements
What are we looking for? Our Business Development Manager has a knack for the following skills:
Leadership
- Design and implement advanced sales strategies tailored to prospective clients, driving growth and market expansion by identifying key industry trends and opportunities.
- Support portfolio directors and delivery teams in high-level account management, ensuring long-term client success through strategic oversight and engagement.
- Deliver exceptional client support by proactively managing expectations alongside the player engagement solutions team and portfolio directors, ensuring seamless service delivery.
Communication
- Represent Keywords at key industry trade conferences, providing strategic insights and expert support at exhibition stands to drive business visibility and engagement.
- Collaborate with operations experts, solutions experts, and the marketing team to strategically identify and target high-potential clients for Keywords\’ player engagement services, fostering strong internal and external relationships.
Business
- Expertly manage opportunities throughout the sales lifecycle, from lead qualification to deal closure, ensuring smooth transitions and long-term client satisfaction.
- Contribute to strategic customer review meetings, working closely with portfolio directors to strengthen partnerships, identify upselling opportunities, and ensure continued business growth.
Analytics
- Adhere to the company\’s advanced sales methodology, producing insightful reports and tracking key performance metrics to refine sales strategies and improve decision-making.
- Partner with player engagement solutions architects and marketing teams to qualify leads, ensuring data-driven alignment with business goals and maximizing conversion rates.
You\’d be a great fit for this role if you have:
- Proven experience in selling player (customer) support services, community management, player (customer) safety, and the underlying technology platforms that support these services—preferably within the gaming industry or closely related sectors. While experience in any of these areas is valuable, priority will be given to candidates with industry expertise and a track record of selling the full suite of services.
- Demonstrated success in managing commercial client relationships, fostering long-term partnerships, and driving revenue growth.
- Strong expertise in ticketing CRM systems, player (customer) support technologies, and automation solutions—with a deep understanding of how they enhance operational efficiency and player experience.
- Collaborative mindset with the ability to work cross-functionally with central teams, contributing to divisional growth and strategic alignment.
- Experience working alongside solutions architecture teams and effectively representing a comprehensive suite of services to clients.
What do we offer?
Keywords Studios is dedicated to following a well-established Equal Opportunities Policy. We endeavor to create a workplace which provides equal opportunities for all employees and potential employees.
Our recruitment process is fully online and remote. We value each application and review every candidate individually. Our recruitment team will get back to you as soon as they can to inform you about the status of your candidacy. If you\’re interested in joining our team, we highly encourage you to apply.
That would be it from us – now we are waiting for your move!
#imaginemore
____________________________________________________________________________
#J-18808-Ljbffr
Senior Business Development Manager employer: Keywords Studios
Contact Detail:
Keywords Studios Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Business Development Manager
✨Tip Number 1
Familiarise yourself with the gaming industry and its trends. Understanding the latest developments in player engagement and community management will help you speak confidently about how your skills can contribute to Keywords Studios' mission.
✨Tip Number 2
Network with professionals in the gaming sector, especially those involved in SaaS and player support services. Attend industry events or join online forums to build connections that could lead to valuable insights and potential referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed client relationships and driven revenue growth in previous roles. Highlighting your achievements will demonstrate your capability to excel in this position.
✨Tip Number 4
Research Keywords Studios thoroughly, including their service offerings and recent projects. Being well-informed will allow you to tailor your conversations and show genuine interest in contributing to their goals.
We think you need these skills to ace Senior Business Development Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in SaaS or software platform sales, particularly within the gaming industry. Use specific examples of how you've driven growth and managed client relationships.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the gaming industry and detail how your skills align with the role's requirements. Mention your experience in community management and player engagement services to stand out.
Showcase Your Achievements: Quantify your achievements in previous roles, such as revenue growth percentages or successful projects. This will demonstrate your capability and effectiveness in business development.
Research Keywords Studios: Familiarise yourself with Keywords Studios and their player engagement services. Understanding their mission and values will help you tailor your application and prepare for potential interviews.
How to prepare for a job interview at Keywords Studios
✨Research the Company and Industry
Before your interview, take the time to understand Keywords Studios and its role in the gaming industry. Familiarise yourself with their player engagement services and recent projects. This knowledge will help you demonstrate your genuine interest and align your experience with their needs.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to manage client relationships. Prepare examples from your past experiences where you successfully navigated challenges in sales or client management, particularly in the gaming sector.
✨Showcase Your Technical Knowledge
Since the role involves selling technology-led services, be ready to discuss your understanding of SaaS, CRM systems, and player support technologies. Highlight any relevant experience you have with these tools and how they can enhance operational efficiency.
✨Demonstrate Your Collaborative Spirit
Keywords Studios values teamwork and collaboration. Be prepared to discuss how you've worked cross-functionally in previous roles. Share specific examples of how you’ve partnered with different teams to achieve business goals and drive growth.
