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For Companies At a Glance
- Tasks: Engage gamers on social media, create content, and relay player feedback to developers.
- Company: Join Keywords Studios, a global leader in gaming support with over 12,000 professionals.
- Benefits: Enjoy remote work options and a supportive, inclusive workplace culture.
- Why this job: Be the voice of the gaming community and help shape player experiences!
- Qualifications: Fluent in Japanese (C1-C2) and English (B2), with strong communication skills.
- Other info: This is an entry-level, full-time role perfect for passionate gamers!
The predicted salary is between 28800 - 43200 £ per year.
Since 1998, we have been on a mission to reshape how players interact with their favourite games, growing into a global team of over 12,000 professionals spread across 70+ studios in 26 countries. We are always there to lend a hand to video game developers and publishers by offering a wide range of solutions: from art and audio to testing, localization and finally - Player Engagement - which is one of the fastest-growing Service Lines at Keywords Studios. Player Engagement provides technical support, community management, and trust & safety services for a wide range of AAA and Indie studios in the gaming industry.
Join us in our mission to build engaging player communities and offer outstanding experiences!
Role overview
Become the gaming community's rockstar as our Community Manager! Engage players on social media, create epic content, and be their voice towards the Dev team behind their favourite game. Your suggestions will level up the gaming experience and make the community grow stronger every day!
What are we looking for?
- Communication: Review all incoming community interactions on various social media platforms and respond promptly to player queries and comments, ensuring their voices are heard and valued. Showcase your creativity by crafting engaging content for social media that captivates and excites the gaming community. Apply your moderation skills to maintain discussions and comments in line with community guidelines, fostering a positive and respectful environment.
- Analytics: Keep meticulous records and create comprehensive reports as needed, providing valuable insights to support community growth.
- Leadership: Embrace your role as a community caretaker, ensuring the game community remains safe, friendly, and welcoming for all players. Bring your passion and innovation to the table by proactively suggesting new initiatives to grow and nurture the gaming community.
- Business: Work closely with developers, forwarding them important player feedback and issues, to contribute to constant improvements in the gaming experience.
You'd be a great fit for this role if you have:
- Mastery in C1-C2 level Japanese language proficiency, with English at B2 level or higher.
- Outstanding communication and writing skills to connect with players and team members effectively.
- A burning passion for video games and social media, bringing your excitement and love for gaming to every interaction.
- Strong understanding and experience across various social media platforms, ensuring seamless community engagement.
Nice-to-haves:
- Experience in managing or moderating online communities within the gaming space, either professionally or during your spare time.
What do we offer?
Keywords Studios is dedicated to following a well-established Equal Opportunities Policy. We endeavour to create a workplace which provides equal opportunities for all employees and potential employees. Our recruitment process is fully online and remote. We value each application and review every candidate individually. Our recruitment team will get back to you as soon as they can to inform you about the status of your candidacy. If you're interested in joining our team, we highly encourage you to apply.
The position is listed in multiple locations, and the specific benefits package varies depending on the site.
Community Manager with Japanese - Video Games employer: Keywords Studios
Contact Detail:
Keywords Studios Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Manager with Japanese - Video Games
✨Tip Number 1
Familiarise yourself with the latest trends in the gaming community and social media. Engage with popular gaming forums and platforms to understand what players are discussing and how they interact with each other.
✨Tip Number 2
Showcase your passion for video games by participating in online gaming events or communities. This not only helps you build connections but also demonstrates your commitment to the gaming culture, which is crucial for a Community Manager role.
✨Tip Number 3
Brush up on your Japanese language skills, especially in a gaming context. Being able to communicate effectively with Japanese-speaking players will set you apart and show your dedication to fostering an inclusive community.
✨Tip Number 4
Prepare to discuss your ideas for community engagement during the interview. Think of innovative ways to enhance player interaction and retention, as this will demonstrate your proactive approach and creativity in managing a gaming community.
We think you need these skills to ace Community Manager with Japanese - Video Games
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in community management and your proficiency in Japanese. Include any specific examples of how you've engaged with gaming communities or created content that resonates with players.
Craft a Compelling Cover Letter: In your cover letter, express your passion for video games and community engagement. Mention specific games or communities you’ve been involved with and how you can contribute to Keywords Studios' mission of building engaging player communities.
Showcase Your Communication Skills: Since communication is key for this role, ensure your application reflects your ability to connect with others. Use clear, engaging language and demonstrate your writing skills through well-structured sentences and paragraphs.
Highlight Relevant Experience: If you have experience managing or moderating online communities, make sure to detail this in your application. Discuss any tools or platforms you’ve used and how you’ve successfully fostered positive interactions among community members.
How to prepare for a job interview at Keywords Studios
✨Showcase Your Passion for Gaming
Make sure to express your enthusiasm for video games during the interview. Share your favourite games and what you love about them, as this will demonstrate your genuine interest in the role and the gaming community.
✨Demonstrate Your Communication Skills
Prepare examples of how you've effectively communicated with communities or teams in the past. Highlight your ability to engage with players on social media and how you've handled feedback or queries to show that you can be their voice.
✨Familiarise Yourself with Community Management Tools
Research and be ready to discuss any community management tools or platforms you’ve used before. This could include social media analytics tools or moderation software, as familiarity with these will show your readiness for the role.
✨Prepare for Scenario-Based Questions
Think about potential scenarios you might face as a Community Manager, such as handling negative comments or fostering engagement. Prepare your responses to these situations to showcase your problem-solving skills and creativity.
