Office Coordinator in City of London

At Keywords, we are using our passion for games, technology and media to create a global services platform for video games and beyond. Our aim is to become the “go to” provider of technical services. We enable leading content creators and publishers to leverage our expertise and capacity across the lifecycle of interactive content. In so doing we empower our clients to remain lean and agile, and to focus on creating the most engaging experiences.

The Office Coordinator is the first point of contact for employees, visitors and vendors entering the London head office. This role ensures that the office runs smoothly day to day – maintaining a professional, welcoming reception and supporting an organised, safe and engaging workplace environment that reflects the Keywords culture. The ideal candidate is proactive, reliable and people-oriented, with a strong sense of ownership over the office experience. The role will also provide operational support to Liquid Violet, our Covent Garden studio, assisting with vendor coordination and facilities-related tasks as required.

• Operate the reception area, greeting visitors, managing deliveries and maintaining a professional first impression of the studio.
• Act as the main point of contact for employees working in or visiting the London office.
• Support the coordination of on-site events and activities that contribute to a positive and inclusive studio culture.
• Maintain an organised, tidy and well-presented workspace including meeting rooms and communal areas.
• Liaise with building management and external vendors (cleaning, maintenance, catering, security etc.) to ensure smooth daily operations.
• Support the Liquid Violet studio in Covent Garden with vendor coordination and facilities-related tasks as needed.
• Log and track facilities requests, ensuring issues are resolved quickly and efficiently.
• Manage office supplies, deliveries and service schedules in line with budget and quality expectations.
• Support the UK Facilities & Leasing Manager in implementing consistent facilities standards across UK sites.
• Manage employee and visitor access cards, ensuring records are up to date and systems secure.
• Assist in enforcing health, safety and security procedures including emergency protocols.
• Coordinate with IT and building management to maintain access systems and resolve any issues.
• Help foster a positive office culture across both our London Head office and Liquid Violet space by assisting with team events, celebrations and communications.
• Act as a friendly and approachable presence in the office, encouraging collaboration and supporting employee engagement initiatives.

• 2+ years’ experience in office coordination, reception or facilities administration.
• Strong interpersonal skills and a customer-service mindset.
• Excellent organisational and multitasking abilities with attention to detail.
• Confident communicator – both written and verbal – able to liaise professionally with all levels of the organisation.
• Proficient with Microsoft Office or Google Workspace and quick to learn new tools (e.g. ticketing or access management systems).
• Awareness of health, safety and security procedures in a corporate environment.
• Proactive, dependable and adaptable – able to work independently and take initiative.

Keywords Studios is dedicated to following a well-established Equal Opportunities Policy. We endeavour to create a workplace, which provides for equal opportunities for all employees and potential employees.