At a Glance
- Tasks: Design and optimise technical infrastructure for creative production at ICHI.
- Company: Join ICHI, a dynamic part of Keywords Studios, fostering creativity and innovation.
- Benefits: Enjoy flexible working, private healthcare, and exciting team events.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Be the tech hero bridging creativity and technology in a vibrant environment.
- Qualifications: Experience in game development and strong knowledge of production tools required.
The predicted salary is between 50000 - 65000 £ per year.
The Opportunity - Studio Systems Engineer
At ICHI, our creative output relies on a seamless, highly functional technical infrastructure. We are looking for a forward-thinking Studio Systems Engineer to provide strategic oversight for ICHI’s business technology and IT needs, with a laser focus on project delivery and our creative production pipeline. Working from either our London or Brighton offices, this isn’t just a standard tech support role; it is a specialist role. You will be the definitive bridge between our creative ambitions and our technical capabilities.
You will be responsible for representing UK technical needs on a global scale, designing the infrastructure in alignment with global guidelines and collaboration with the central infra team to support our teams, and anticipating production bottlenecks before they happen. You will blend deep technical intuition with operational rigour to ensure our internal staff and external freelancers have the perfect foundation to do their best work. You will have significant reach across the agency, shaping how we work from a technological standpoint.
At ICHI, we value those who take ownership of the technical pipeline, bridging the gap between high-level IT strategy and on-the-ground creative production to build a best-in-class technical environment. At ICHI (part of Keywords Studios), we know a diverse workforce only elevates the great work we do. As such, we are an equal opportunities employer and we take diversity and inclusion seriously.
Studio Systems Engineer – The Impact You’ll Make
- Strategic Infrastructure & Pipeline Optimisation: Create and implement the technical infrastructure with guidance from our central infra team to support ICHI UK project delivery. You won't just maintain systems; you will proactively identify bottlenecks in the creative production pipeline (such as file rendering, collaborative proofing, and asset management) and develop solutions to streamline workflows from brief to delivery.
- Global Alignment & Transformation: Work with Operations leadership to act as the voice for the UK team's specialist technical needs, from a tooling and equipment level, at a global alignment level. You will help to coordinate seamlessly with North American operations teams to align global technical needs, ensuring NA creatives can easily access UK systems and projects.
- IT Collaboration & Strategy: Collaborate with the wider global IT team to manifest long-term infrastructure strategies, including server archival and remote-work hardware standards. You will assess creative needs and translate them into actionable IT requirements, like faster server connections or efficient permission alterations.
- Security & Asset Management: Help develop a multi-tiered approach to infosec compliance. You will ensure strict compliance with project requirements. You will also hold strategic oversight and auditing responsibilities for production kits across our Brighton and Holborn sites.
Requirements What You Bring to ICHI
- Technical Foresight: You are focused on technical future planning to actively support and evolve production workflows.
- Production Experience: Several years of experience in game development or digital agencies, with a proven track record of supporting complex production pipelines across gameplay capture, CG, and video editing workflows.
- Deep Tool Knowledge: You possess a strong understanding of production tools such as Parsec, Perforce, Unreal Engine, Maya, Blender, Davinci, Frame.IO, Adobe suite, and you know how to implement them into larger production systems.
- Engine & Code Familiarity: You have extensive experience working with proprietary engines like Snowdrop, and a basic understanding of coding to troubleshoot Visual Studio issues. You are comfortable installing and troubleshooting complex game engine builds.
- The 'Proactive' Mindset: You anticipate project needs, building/auditing kit and manage VLAN setups before they become blockers.
Technical & Professional Requirements
- Proven experience in complex project setups, including the physical preparation of machines, identifying required kit specs, and the installation of capture/cine builds and specific project software.
- Confidence in collaborating on comprehensive IT support with our central IT team, including submitting, triaging, and escalating IT tickets for the team.
- Experience efficiently onboarding and off-boarding freelancers, managing user access/permissions in alignment with central IT, setting up test/dev kits, and handling server file storage.
- Ability to execute complex build appraisals, provide ongoing in-engine technical support, and liaise directly with client or developer tech teams.
- Demonstrated experience in leveraging AI and machine learning to build automations that measurably improve production pipeline efficiencies, specifically around creative workflows such as file rendering, collaborative proofing, and asset management would be a bonus.
- You are a confident communicator and a natural conduit between departments, comfortable dealing with internal teams needs on a day to day basis.
- Ability to distill complex infrastructure requirements into clear, actionable insights, ensuring key stakeholders and decision makers are empowered to make informed decisions.
Benefits
- Flexible Working – hybrid home and office working, Working Abroad Policy and Summer Hours.
- Company Pension Scheme
- BUPA Private Healthcare
- Income Protection Cover
- Life Assurance
- Employee Assistance Programme (EAP)
- Team Social Events
- Employee Schemes – Tech Scheme, Electric Car Scheme, Cycle Scheme
- Training
Role Information:
- EN Studio: ICHI
- Location: Europe, United Kingdom, London
- Area of Work: Marketing
- Service: Engage
- Employment Type: Permanent
- Working Pattern: Full Time, Hybrid
Studio Systems Engineer - ICHI in Brighton employer: Keywords Studios
At ICHI, we pride ourselves on fostering a dynamic and inclusive work environment that empowers our employees to thrive. As a Studio Systems Engineer, you will benefit from flexible working arrangements, comprehensive health coverage, and opportunities for professional growth within a creative and technologically advanced setting. Our commitment to diversity and collaboration ensures that every team member's voice is heard, making ICHI an exceptional place to build a rewarding career in the heart of London or Brighton.
StudySmarter Expert Advice🤫
We think this is how you could land Studio Systems Engineer - ICHI in Brighton
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Create a personal project or case study relevant to the challenges Keywords Studios might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
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We think you need these skills to ace Studio Systems Engineer - ICHI in Brighton
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Keywords Studios.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Keywords Studios. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Keywords Studios
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.