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- Tasks: Engage with gaming communities and create exciting social media content.
- Company: Join a global team of 100+ passionate community professionals in the gaming industry.
- Benefits: Enjoy remote work flexibility, a fun culture, and opportunities to work on exciting projects.
- Why this job: Be part of a diverse team while shaping player experiences in the gaming world.
- Qualifications: 2+ years in community management, excellent communication skills, and a passion for video games.
- Other info: Open to worldwide applicants; part-time options may be available.
The predicted salary is between 21600 - 36000 £ per year.
Please note the applications are open to candidates worldwide and are not limited to just UK residents. Feel free to apply regardless of location as these are 100% remote, Work-From-Home roles.
Currently, we are accepting spontaneous applications for multiple positions in the fields of Community Management and Social Media Management. Some of the responsibilities and requirements listed may not be applicable to all roles.
Keywords Community Management is a global team of 100+ community professionals providing expert community and social media services to gaming and entertainment clients.
Our team is growing, and we are always on the lookout for talented professionals who share our values and are passionate about the videogames industry.
As well as getting to work with some of the world’s greatest games, we offer the chance to join a thriving community of community professionals, and to develop your skills and career alongside a diverse, global team.
Responsibilities
- Reviewing all incoming community interactions on different social media platforms and communicating directly with players.
- Responding to comments and player queries in a timely manner.
- Creating engaging content for social media.
- Building in-depth reports on community growth and engagement, and proposing improvements based on those findings.
- Assisting the developer by collating and reporting on player feedback.
- Helping foster and maintain a safe and welcoming environment for a game community.
- Moderating discussions and comments following set community guidelines.
- Proactively suggesting new ways to grow and care for your community.
- Creating and updating corresponding documentation as needed.
Requirements
- Minimum of 2 years’ experience in community management/social media in gaming on a professional basis.
- Excellent written and verbal communication skills in English.
- Bilingualism (particularly English with French, Spanish, or German) is a plus.
- Passionate about video games and social media.
- Strong understanding of social media/community management platforms/channels (Discord, Twitch, Reddit, Instagram, Facebook…)
- Expertise with social listening and social management best practices.
- Experience managing or moderating a thriving gaming community.
- Higher education in marketing, business administration, communication, adult education, or related fields.
Please ensure that your contact information, including your personal email address, location, and the languages you speak and write, is included on either your CV or your cover letter.
Note that any position typically requires full-time availability although part-time availability might be considered (depending on our projects).
Benefits
As a remote role, we offer flexibility and a nice work-life balance.
Our company culture is fun, friendly, diverse, and inclusive, and we welcome people from all over the world.
We work on exciting projects with global brands. We help the world’s greatest game development/publisher studios on community and social media management, while they work hard to develop stunning game experiences, including MMOs, AAA blockbusters, indie gems, and mobile hits.
Depending on your location, as well as each project and its needs, the job could be open to freelance cooperation or employment contract if there is a possibility within our global footprint.
We would like to take this opportunity to thank you for considering our company as your next career move. We value diversity and inclusivity, and we are committed to creating a welcoming and supportive work environment for all our employees. We look forward to receiving your application and learning more about your experience and qualifications.
Good luck, and we look forward to meeting you!
By providing your information in this application, you understand that we will collect and process your information in accordance with our Applicant Privacy Notice. For more information, please see our Applicant Privacy Notice at https://www.keywordsstudios.com/en/applicant-privacy-notice.
Role Information: EN
Studio: Keywords Studios
Location: Europe, Americas, United Kingdom, Ireland, United States
Area of Work: Player Engagement
Service: Engage
Employment Type: Full Time, Permanent
Working Pattern: Remote
#J-18808-Ljbffr
Spontaneous application Community Manager (Video Games) - Worldwide - Remote employer: Keyword Studios
Contact Detail:
Keyword Studios Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spontaneous application Community Manager (Video Games) - Worldwide - Remote
✨Tip Number 1
Make sure to showcase your passion for video games in any conversations you have with us. Whether it's through networking or during an interview, sharing your gaming experiences and insights can help you stand out as a candidate who truly understands the community.
✨Tip Number 2
Engage with our social media channels and communities. By actively participating in discussions and sharing relevant content, you can demonstrate your knowledge of community management and show us that you're already invested in the role.
✨Tip Number 3
Network with current community managers in the gaming industry. Attend online events or join forums where you can connect with professionals. This can provide you with valuable insights and potentially lead to referrals within our team.
✨Tip Number 4
Stay updated on the latest trends in community management and social media. Being knowledgeable about new tools, platforms, and best practices will not only enhance your skills but also show us that you're proactive and committed to continuous learning.
We think you need these skills to ace Spontaneous application Community Manager (Video Games) - Worldwide - Remote
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in community management and social media, particularly within the gaming industry. Use specific examples that demonstrate your skills and achievements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for video games and community management. Mention why you want to work with Keywords Studios and how your values align with theirs.
Highlight Language Skills: If you are bilingual, especially in English and another language like French, Spanish, or German, make sure to emphasise this in both your CV and cover letter. It can set you apart from other candidates.
Showcase Your Knowledge of Platforms: Demonstrate your understanding of various social media and community management platforms such as Discord, Twitch, and Reddit. Mention any specific tools or strategies you have used to engage communities effectively.
How to prepare for a job interview at Keyword Studios
✨Show Your Passion for Gaming
Make sure to express your enthusiasm for video games during the interview. Share your experiences with different games and communities, as this will demonstrate your genuine interest in the industry.
✨Highlight Your Community Management Experience
Be prepared to discuss your previous roles in community management or social media. Provide specific examples of how you've engaged with players, moderated discussions, and created content that resonated with the community.
✨Demonstrate Communication Skills
Since excellent written and verbal communication skills are crucial for this role, practice articulating your thoughts clearly. You might even want to prepare a brief response to a common player query to showcase your ability to communicate effectively.
✨Research the Company Culture
Familiarise yourself with the company's values and culture. During the interview, mention how your personal values align with theirs, especially regarding diversity and inclusivity, which are important aspects of their work environment.
