Customer Sales Executive in Birmingham

KeyTracker is looking for an experienced Customer Sales Executive to join our growing sales and marketing team. This is a genuinely exciting opportunity for a driven, people-focused sales professional who is equally comfortable managing accounts from our vibrant open-plan office and engaging directly with clients in face-to-face meetings.

You will take ownership of a portfolio of prospects and accounts, blending inbound enquiry management, targeted outreach, and hands-on customer visits to introduce KeyTracker’s industry-leading solutions to the organisations that need them most. There is no hard selling here — your success will come from polite consistency, expert product knowledge, and building trusted, long-term relationships with both new and existing customers.

You will be responsible for identifying and approaching qualified prospective customers from facilities managers and logistics operations to prestigious estates and blue-light services, ensuring they understand the full value of our products. Equally important is nurturing existing accounts, keeping clients delighted, and helping to maintain our outstanding high ranking Trustpilot reputation.

KeyTracker has developed the world’s most advanced range of easy-to-use key and equipment management cabinets and software. Our solutions automatically keep track of keys and valuable assets, such as radios, scanners, iPads, and laptops, eliminating wasted time and delivering meaningful efficiency gains for any organisation managing 20 or more regularly used items.

Proudly designed, manufactured, and supplied from Birmingham and the Black Country by a dedicated team of around 30 staff, our products serve loyal customers across the UK and around the world. Our client base includes Rolls Royce, Tesla, Buckingham Palace, Amazon, the Met Police, Chelsea FC, Manchester United, Hilton, Warwick University, and many more.

As a Customer Sales Executive, your day-to-day will include managing inbound enquiries and converting leads, conducting targeted outreach via email and direct customer visits, growing and managing a portfolio of corporate accounts, delivering consultative product demonstrations to key decision-makers, and ensuring existing customers remain engaged, satisfied, and well supported.

The ideal candidate will be a confident, experienced sales professional who genuinely enjoys working with people and takes pride in delivering an exceptional customer experience. You will be highly organised, an excellent communicator, and someone who thrives in a fast-paced, team-oriented environment.

• Have proven experience in sales and account management.
• Be confident and proactive in customer-facing situations, both in person and remotely.
• Possess excellent listening, language, and interpersonal skills.
• Be well organised and able to manage your own workload and territory effectively.
• Demonstrate good common sense and the ability to empathise with clients’ operational challenges.
• Bring enthusiasm, fresh thinking, and a collaborative spirit to the team.

A great place to work for a branded, forward-thinking established business with a top worldwide reputation. Working with a lovely team of proud but relaxed professionals, in a smart modern air-conditioned, open plan office, next to a convenient train station less than 20 minutes from Birmingham city centre. Occasional company outings and a great Christmas party. Working for a solid business with unlimited career opportunities, full training and a great support team.

If you are a smart, ambitious sales professional ready to represent a world-class product and build a genuinely rewarding career, we would love to hear from you. Please send your CV and Covering Letter to sales@keytracker.co.uk. Find out more about our products and read our customer testimonials at www.Keytracker.com.