At a Glance
- Tasks: Lead and inspire a team to smash sales targets in motor insurance.
- Company: Join a top motor insurance brokerage with a focus on exceptional service.
- Benefits: Enjoy competitive salary, performance incentives, and ongoing training.
- Other info: Great career progression opportunities in a supportive, collaborative culture.
- Why this job: Make a real impact by leading a passionate team in a dynamic environment.
- Qualifications: Proven leadership in sales, ideally in motor insurance, with strong communication skills.
The predicted salary is between 29700 - 36300 £ per year.
Our Client is a leading motor insurance brokerage dedicated to providing customers with the best insurance solutions through exceptional service, competitive pricing, and trusted advice. We pride ourselves on professionalism, integrity, and a results-driven culture. Our team is passionate about protecting what matters most to our customers and helping them get the right cover at the right price.
Role Overview
The Sales Team Leader will be responsible for leading and motivating a team of sales advisors to achieve and exceed sales targets for motor insurance products. This is a hands-on leadership role suited to someone who thrives in a fast-paced environment and can inspire a high-performance, customer-focused sales culture. The successful candidate will ensure full compliance with all relevant regulatory requirements while maintaining exceptional standards of professionalism and service delivery.
Key Responsibilities
- Leadership & Team Management
- Lead, motivate, and develop a team of sales advisors to achieve individual and team KPIs.
- Conduct daily team briefings, performance reviews, and one-to-one coaching sessions.
- Foster a positive, energetic, and customer-centric team culture aligned with our clients' values.
- Sales Performance
- Drive the achievement of new business, renewals, and cross-selling targets.
- Monitor sales activity, pipeline performance, and conversion rates to identify opportunities for improvement.
- Support team members with complex or high-value customer enquiries and quotations.
- Operational Excellence
- Ensure compliance with internal policies, relevant regulatory requirements, and data protection laws.
- Oversee quality assurance checks to maintain high standards of sales, service, and accuracy.
- Manage workload allocation, scheduling, and attendance to maximise team productivity and morale.
- Reporting & Analysis
- Produce daily, weekly, and monthly performance reports for senior management.
- Track key metrics and analyse trends to drive continuous improvement and business growth.
- Training & Development
- Identify skills gaps and deliver targeted coaching and development sessions.
- Support onboarding, mentoring, and career growth of new and existing team members.
Key Skills & Attributes
- Proven leadership experience in a sales environment, ideally within motor or general insurance.
- Strong knowledge of motor insurance products, underwriting principles, and regulatory compliance.
- Excellent communication, negotiation, and interpersonal skills.
- Motivational leader with a proactive and goal-oriented approach.
- Analytical thinker with strong problem-solving skills and commercial awareness.
- Highly organised, resilient, and adaptable to change in a fast-moving environment.
Qualifications & Experience
- Minimum 2-3 years experience in an insurance sales or telesales leadership role.
- Experience within a regulated insurance brokerage (motor insurance preferred).
- Cert CII qualification or working towards it (desirable).
- Proficiency with CRM systems and Microsoft Office Suite.
What Got You Covered Offers
- Competitive base salary with attractive performance-based incentives.
- Comprehensive training and ongoing professional development opportunities.
- Supportive, dynamic, and growth-oriented work environment.
- Opportunities for clear career progression within a growing company.
- Convenient on-site working environment in Twickenham with a collaborative team culture.
Insurance Sales Team Leader in London employer: KeystoneStaffing Limited
As a specialist motor broker located in Twickenham, our client offers a supportive and dynamic work environment where employees are valued for their contributions. With a strong focus on customer satisfaction, the company fosters a culture of empathy and diligence, providing ample opportunities for professional growth and development within the Complaints & Quality Control team. Employees enjoy a collaborative atmosphere that prioritises work-life balance and encourages innovative problem-solving.
