Keystones is an award winning, independent team of estate and letting agents in Colchester who are looking for an apprentice to provide support to the lettings department. Duties will include managing the rental properties, whilst advancing their learning in Housing Property Management.
What will the apprentice do at work?
This is an excellent opportunity for an individual with a hunger to learn and have a career in the lettings industry.
Responsibilities are to include but not limited to:
- Providing full administration support to the department by answering telephone calls and emails
- Working alongside the Property Management Department
- Managing Property Inspections
- Checking Tenancies and arranging Inventories and Cleans
- General office tasks
- Keeping a log of certificates & booking them in
- Following Compliance Checklists & Government Law Compliance
- Conducting supervised viewings, gathering feedback, and updating the company CRM system
- Working with colleagues
- Managing the office diary
- Maintaining good client relationships between the agency and the landlords via regular communication
- Take on any required tasks of the office as and when needed
The apprentice's training schedule (optional)
- The apprenticeship programme duration is 18 months and you will achieve Housing and property management (level 3)
- Functional Skills in maths and English and ICT (if required)
- You will be based in the employer’s office so you will gain 18 months’ office-based training
Duration
18 Months
Working week Monday to Friday, 08.30am – 5.30pm (with 1 hour unpaid lunch).
Saturdays 08.30am-4pm
One in four Saturdays to be worked, but you will receive a day off in the week in lieu.
Total hours per week: 40
Location
Colchester
CO2 8FP
Requirements and prospects
Skills
- Customer care skills
- Initiative
- Full UK Driving Licence preferred but not essential
What is the expected career progression after this apprenticeship?
Upon successful completion of apprenticeship, a full-time position will be available.
