PURPOSE
Keystone Property Finance is an established Buy-to-Let Lender with a strong brand identity and over 25 years’ experience in the UK mortgage market.
Keystone Property Finance are looking for a highly motivated individual with exceptional analytical and communication skills to join our Operations team.
The ideal candidate will have experience within a fast paced environment in the creation of process analysis, facilitation of workshops, elicitation of requirements, creation of documents outlining business requirements, strong stakeholder management skills, be process driven for continuous improvement, effective communicator and a team player, have a natural curiosity with the ability to work on your own initiative, proactive and efficient, with strong inter-personal skills. The ideal candidate will have some experience as a Business Analyst and have excellent stakeholder management skills.
Key Responsibilities
People Related Tasks
Work with the Change Manager and Test Analysts to ensure changes are being worked in the correct priority order for delivery in line with the business expectations
Facilitation and influencing of meetings for elicitation of requirements via techniques such as workshops, process reviews and interviews across all levels of management.
Use clear communications to liaise with colleagues to understand the specifics surrounding an idea for change
Liaise with Line Manager, escalating any specific problems for discussion and resolution
Meetings with key stakeholders throughout the change control process
Keeping team members informed of changes that may impact their work
Daily Operations
Elicitation of requirements
Creation of documents such as Business Cases, User Stories and Project Initiation Plans
Supporting teams with the creation of change control forms
Support the Change Control process
Creation of process maps using Visio
Process mapping as is and to be processes to a detailed level
Understanding requirements and solutions to ensure testing is valid
Understanding of test plans
Reporting progression and findings to Line Manager
Makes suggestions for process improvements.
Adaptability & Flexibility
Adjusts language and questions to suit the person to whom they are speaking to enable them to best elicit clear requirements and investigations
Excellent analysis skills and logical approach to problem solving
High attention to detail
Coping with fast changing circumstances and acting in a manner that facilitates the change process
Redirects efforts proactively applying an understanding of the reasons to support colleagues
Recognises the need for change and makes recommendations accordingly
Co-Operation and Teamwork
Participates as a team member, creating effective and professional working relationships with colleagues
Co-operates openly and honestly with colleagues and participates in team activities, sharing experiences and ideas
Assists other team’s and team members when necessary
Monitoring and Controlling Progress
Actively monitors progress of day-to-day work and acts to achieve targets
Provides feedback to Line Manager and Senior Manager of potential problems
Knowledge of Process
Expert in Microsoft – Excel, Visio, PowerPoint & Word
Experience in a Change Control environment including the creation of documents such as Business Cases, User Stories and Project Initiation Plans
Understanding the current organisational situation, identify future needs and create solutions to help meet those needs.
Experience in liaising and implementation of third parties
Communication
Takes on board feedback from the business and communicates feedback to manager where required
Communicating facts and concepts so they can be easily interpreted and understood by others
Balances amount and level of information, conveys key issues in appropriate order
Communicates in plain English, speaking clearly and fluently and using correct grammar in all written work
Listens to instructions and passes on information as directed
Planning Own Work
Establish a daily course of action to accomplish day to day work targets
Is aware of team’s priorities, targets and objectives and plans own work accordingly
is realistic with timescales
#J-18808-Ljbffr
Keystone Property Finance is an established Buy-to-Let Lender with a strong brand identity and over 25 years’ experience in the UK mortgage market.
Keystone Property Finance are looking for a highly motivated individual with exceptional analytical and communication skills to join our Operations team.
The ideal candidate will have experience within a fast paced environment in the creation of process analysis, facilitation of workshops, elicitation of requirements, creation of documents outlining business requirements, strong stakeholder management skills, be process driven for continuous improvement, effective communicator and a team player, have a natural curiosity with the ability to work on your own initiative, proactive and efficient, with strong inter-personal skills. The ideal candidate will have some experience as a Business Analyst and have excellent stakeholder management skills.
Key Responsibilities
People Related Tasks
Work with the Change Manager and Test Analysts to ensure changes are being worked in the correct priority order for delivery in line with the business expectations
Facilitation and influencing of meetings for elicitation of requirements via techniques such as workshops, process reviews and interviews across all levels of management.
Use clear communications to liaise with colleagues to understand the specifics surrounding an idea for change
Liaise with Line Manager, escalating any specific problems for discussion and resolution
Meetings with key stakeholders throughout the change control process
Keeping team members informed of changes that may impact their work
Daily Operations
Elicitation of requirements
Creation of documents such as Business Cases, User Stories and Project Initiation Plans
Supporting teams with the creation of change control forms
Support the Change Control process
Creation of process maps using Visio
Process mapping as is and to be processes to a detailed level
Understanding requirements and solutions to ensure testing is valid
Understanding of test plans
Reporting progression and findings to Line Manager
Makes suggestions for process improvements.
Adaptability & Flexibility
Adjusts language and questions to suit the person to whom they are speaking to enable them to best elicit clear requirements and investigations
Excellent analysis skills and logical approach to problem solving
High attention to detail
Coping with fast changing circumstances and acting in a manner that facilitates the change process
Redirects efforts proactively applying an understanding of the reasons to support colleagues
Recognises the need for change and makes recommendations accordingly
Co-Operation and Teamwork
Participates as a team member, creating effective and professional working relationships with colleagues
Co-operates openly and honestly with colleagues and participates in team activities, sharing experiences and ideas
Assists other team’s and team members when necessary
Monitoring and Controlling Progress
Actively monitors progress of day-to-day work and acts to achieve targets
Provides feedback to Line Manager and Senior Manager of potential problems
Knowledge of Process
Expert in Microsoft – Excel, Visio, PowerPoint & Word
Experience in a Change Control environment including the creation of documents such as Business Cases, User Stories and Project Initiation Plans
Understanding the current organisational situation, identify future needs and create solutions to help meet those needs.
Experience in liaising and implementation of third parties
Communication
Takes on board feedback from the business and communicates feedback to manager where required
Communicating facts and concepts so they can be easily interpreted and understood by others
Balances amount and level of information, conveys key issues in appropriate order
Communicates in plain English, speaking clearly and fluently and using correct grammar in all written work
Listens to instructions and passes on information as directed
Planning Own Work
Establish a daily course of action to accomplish day to day work targets
Is aware of team’s priorities, targets and objectives and plans own work accordingly
is realistic with timescales
#J-18808-Ljbffr
Contact Details:
Keystone Property Finance Limited Recruitment Team
