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- Tasks: Manage care homes, conduct audits, and improve service quality.
- Company: Join Keystone Care, a respected provider in residential and nursing care.
- Benefits: Enjoy a competitive salary and a supportive work environment.
- Why this job: Make a real impact on residents' lives while promoting high standards of care.
- Qualifications: Experience in care management and knowledge of CQC guidelines required.
- Other info: This is a permanent role with Monday to Friday hours.
The predicted salary is between 47000 - 60000 £ per year.
Keystone Care is currently looking for an experienced Regional Support Manager to join a reputable Residential and Nursing care home provider on a permanent basis. The post holder will manage a portfolio of Homes based in the Southwest of the UK and will provide support for various operational challenges that the Homes might be facing and improving the quality of service and care that is being delivered to their residents.
Location: Southwest
Hours: 09:00 - 17:00
Days: Monday - Friday
Salary: £55,000 - £60,000 per annum
Duties and responsibilities:
- Complete quality audits of each Care Home, evaluating outcomes and performance against KPI and CQC KLOEs.
- Design and implement robust staffing models for a portfolio of Homes.
- Produce and gather evidence to demonstrate that a home is modelling best practice care and that the residents have a special experience.
- Develop monitor action plans set to generate improvements against identified action.
- Report any non-compliance/non-cooperation from Home staff to the Director of Quality and Governance.
- Instil a culture of care and continuous improvement across the services.
- Work with teams and operational teams to support rapid changes and identifying issues and implementing solutions.
- Promote the safety of our residents and coach the home care team, enabling them to provide a high standard of care and gain the confidence of our regulators and commissioners.
- Attend meetings as required to present audit results and discuss actions to address underperforming homes.
- Promote high standards of care and follow diligently CQC guidelines.
- Ensure staff are managed appropriately and the home runs in a smooth and efficient manner.
- Assist the company with the development of Policies and Procedures.
If you meet the above criteria and would like to know more, please give me a call on 0117 422 3040 or send me an email with an updated CV. Keystone Care is an equal opportunities employment business and employment agency and welcomes applications from all candidates.
Regional Support Manager in Glastonbury employer: Keystone Management Solutions Limited
Contact Detail:
Keystone Management Solutions Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Support Manager in Glastonbury
✨Tip Number 1
Familiarise yourself with the CQC guidelines and KLOEs relevant to care homes. Understanding these will not only help you in interviews but also demonstrate your commitment to quality care, which is crucial for the Regional Support Manager role.
✨Tip Number 2
Network with professionals in the care sector, especially those who have experience in operational management. Engaging with them can provide insights into the challenges faced by care homes and how to effectively address them.
✨Tip Number 3
Prepare to discuss specific examples of how you've implemented action plans or improved care standards in previous roles. This will showcase your hands-on experience and ability to drive change within a team.
✨Tip Number 4
Research Keystone Care's values and recent initiatives. Tailoring your conversation to align with their mission will show that you're genuinely interested in contributing to their goals and improving the quality of care.
We think you need these skills to ace Regional Support Manager in Glastonbury
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Regional Support Manager position. Understand the key responsibilities and required skills, as this will help you tailor your application.
Tailor Your CV: Customise your CV to highlight relevant experience in managing care homes or similar environments. Emphasise your ability to conduct quality audits, implement staffing models, and promote high standards of care.
Craft a Compelling Cover Letter: Write a cover letter that addresses how your experience aligns with the duties outlined in the job description. Use specific examples to demonstrate your success in improving care quality and managing teams effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Keystone Management Solutions Limited
✨Understand the Role Thoroughly
Before the interview, make sure you have a solid understanding of the responsibilities of a Regional Support Manager. Familiarise yourself with quality audits, staffing models, and CQC guidelines, as these will likely be key discussion points.
✨Prepare Examples of Past Experiences
Think of specific examples from your previous roles that demonstrate your ability to manage operational challenges and improve care quality. Be ready to discuss how you’ve implemented action plans and coached teams in the past.
✨Showcase Your Leadership Skills
As a Regional Support Manager, you'll need to instil a culture of care and continuous improvement. Be prepared to talk about your leadership style and how you've successfully motivated teams to achieve high standards of care.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the company and the role. Inquire about their current challenges, future goals, or how they measure success in their homes to demonstrate your proactive mindset.
