Operations Coordinator in Swadlincote

IG Masonry Support, headquartered in Swadlincote, is a leading innovator in the field of bespoke masonry support products. Our commitment to innovation, quality and customer satisfaction has made us a trusted partner for architects, engineers and builders throughout the UK. Based in Swadlincote, Derbyshire, the Operations Coordinator supports the operational team with the smooth and efficient running of daily operations within the department.

The Operations Coordinator plays a key role in supporting daily manufacturing and business operations through administration, payroll support, facilities coordination, health & safety compliance, contractor management, and production planning support. This role requires strong organisational skills, attention to detail, and the ability to manage multiple operational priorities in a fast-paced environment.

Responsibilities and Duties

• Produce and maintain production requirement sheets and operational data records.
• Process intercompany orders using Microsoft Navision.
• Complete daily archiving, downloads, and backload date sheet updates.
• Coordinate production date changes.
• Coordinate scheduling dates between facilities.
• Support manifesting, delivery notes, commercial invoices.
• Maintain the Time Management System, including rotas, employee records and payroll processing.
• Liaise with payroll teams and resolve employee payroll queries.
• Maintain weekly reporting documentation.
• Conduct new starter inductions and onboarding processes.
• Coordinate operational improvement projects, e.g: SOP implementation and facilities upgrades.
• Coordinate contractor control processes, including: Contractor onboarding and inductions, Certification and insurance compliance, Approved contractor database maintenance, Permit to Work (PTW) administration.
• Liaise with suppliers to obtain quotations and raise purchase orders.
• Coordinate and issue PPE including safety boots and uniforms.
• Coordinate employee training requirements, including: Maintaining training records and certifications, booking and organising training sessions, auditing training records and compliance gaps and producing monthly training reports.
• Support Health & Safety administration by providing documentation, training records, and operational data for investigations.
• Maintain building security systems, key issue logs, and access control processes.
• Complete general administration duties including scanning, filing, and maintaining operational documentation.
• Support employee engagement activities.
• Participate in the Health & Safety Committee.
• Provide operational support across departments as required.

Qualifications and Skills Required

• Previous experience in an administration or coordination role within a manufacturing or industrial environment.
• Strong organisational and multitasking abilities.
• Experience with payroll administration and time management systems.
• Good understanding of health & safety procedures and compliance.
• Proficient in Microsoft Office.
• Strong communication and problem-solving skills.
• Ability to work independently and manage competing priorities.

Desirable

• Experience in facilities coordination or contractor management.
• Health & Safety or First Aid qualifications.
• Experience supporting training and compliance systems.
• Experience with ERP software.

Salary and Benefits

• Competitive Salary.
• 33 Holidays a year, inclusive of Bank Holidays (option to sell/carry over).
• The opportunity to progress your career within a fast-growing, innovative Company.
• Staff rewards & discounts on our KeyStaff platform.
• Health Assured (Employee Assistance Program).
• Life Assurance.

The Company

Established in 2015, IG Masonry Support has built a solid reputation in the high rise building sector for the development and manufacture of innovative stainless steel masonry support and brick slip soffit systems. Combining optimum performance with design flexibility, IG Masonry Support’s range is widely specified and installed in a wide range of high profile projects. With ongoing growth, IG Masonry is now a multisite operation with locations in Swadlincote and Overseal (South Derbyshire), and Cookstown (N. Ireland) to service both UK and Irish construction markets.

Our Benefits

• Enhanced Pension.
• Flexible Working.
• Health & Wellbeing Programme.