Keystone Group is seeking a proactive and customer-focused 1st Line IT Support Engineer to join our IT team in the UK. You will be the first point of contact for IT support across the business, providing prompt and effective technical assistance while developing your skills within a collaborative environment.
You will handle remote and onsite support across locations, manage user accounts and devices, and escalate complex issues to 2nd/3rd line teams as needed.
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1st Line IT Support Engineer — Fast-Paced Helpdesk Pro in Cookstown employer: Keystone Group
At Keylite, we pride ourselves on being an excellent employer, offering a supportive and inclusive work environment that fosters professional development and career progression. Our team-oriented culture encourages collaboration and innovation, ensuring that every employee feels valued and empowered to contribute to our success. With competitive salaries, generous benefits, and a commitment to employee well-being, including enhanced family-friendly policies and a Cycle to Work Scheme, we are dedicated to creating a rewarding workplace for all.
