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For Companies At a Glance
- Tasks: Lead and manage service engineers, technical support, and customer relations.
- Company: Join a top manufacturer of electrical and mechanical equipment in the UK.
- Benefits: Enjoy a competitive salary, car allowance, pension, and generous holiday.
- Why this job: This role offers autonomy, career progression, and the chance to make a real impact.
- Qualifications: Senior management experience and a background in customer service or engineering are essential.
- Other info: Perfect for those looking to step into a directorship role in a thriving business.
The predicted salary is between 42000 - 84000 £ per year.
Excellent opportunity to work in an autonomous, leading role with fantastic progression to directorship where no two days are the same. On offer is a rewarding position where you can influence plans in the company and play a pivotal role within the business. This company is a leading manufacturer of electrical/mechanical equipment and works to service and maintain a wide range of products across the UK.
In this role you will manage the technical support, service engineering, and customer relations departments. You will build and maintain customer relations, develop training packages as well as implement changes and improvements across the business.
The Role
- Management of service engineers and technical support
- Development of training packages
- Customer focussed, building and maintaining relationships
The Person
- Senior level management experience
- Commercial/customer service experience
- Any technical/engineering background considered
All in all, this is a great chance to work within a hugely rewarding role where you can eventually run a well established and thriving business.
Operations Manager employer: Keystone Engineering Careers
Contact Detail:
Keystone Engineering Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager
✨Tip Number 1
Network with professionals in the electrical and mechanical sectors. Attend industry events or join relevant online forums to connect with people who can provide insights about the company and its culture.
✨Tip Number 2
Research the latest trends in operations management within the manufacturing sector. Being knowledgeable about current challenges and innovations will help you stand out during discussions.
✨Tip Number 3
Prepare to discuss your previous experience in managing teams and improving customer relations. Have specific examples ready that demonstrate your ability to lead and enhance service delivery.
✨Tip Number 4
Familiarise yourself with the company's products and services. Understanding their offerings will allow you to speak confidently about how you can contribute to their success in the role.
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in operations management, technical support, and customer relations. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your senior management experience and your ability to build customer relationships. Mention specific achievements that align with the responsibilities of the Operations Manager position.
Highlight Relevant Skills: In your application, emphasise skills such as leadership, communication, and problem-solving. These are crucial for managing service engineers and developing training packages.
Showcase Your Technical Background: If you have a technical or engineering background, make sure to include it in your application. Explain how this experience will help you in managing the technical support and service engineering departments.
How to prepare for a job interview at Keystone Engineering Careers
✨Showcase Your Leadership Skills
As an Operations Manager, you'll be expected to lead teams effectively. Prepare examples of how you've successfully managed teams in the past, focusing on your leadership style and how you motivate others.
✨Demonstrate Customer Focus
This role requires strong customer relations skills. Be ready to discuss specific instances where you've built or maintained customer relationships, highlighting your approach to resolving issues and enhancing customer satisfaction.
✨Highlight Your Technical Knowledge
Even if your background isn't strictly technical, it's important to show that you understand the products and services offered by the company. Brush up on relevant electrical and mechanical concepts to demonstrate your capability in managing technical support.
✨Prepare for Change Management Questions
You'll likely be asked about your experience with implementing changes and improvements. Think of examples where you've successfully led change initiatives, detailing the process and the outcomes to showcase your strategic thinking.
