Deputy Manager Childrens Home

Location: Oldbury

Salary: £16.00 - £17.50 per hour (160 hours)

Job Type: Full-time, Permanent

Work Location: In person

About Keystone

Keystone is a new children's residential care organisation focused on providing safe, consistent and nurturing care to young people who have experienced significant challenges. We are opening a newly refurbished children's residential home in Oldbury and are looking for an experienced Deputy Manager to join the team. This is an opportunity to be involved from the beginning, helping establish strong standards, develop the staff team and support the day-to-day running of the home.

The Role

The Deputy Manager will work closely with the Registered Manager to ensure the home provides high-quality, child-centred care. The Deputy Manager role will involve working a mix of 7:00 am - 10:00 pm and 08:30 - 4:30 with the occasional sleep-in shifts when required. The role combines leadership, staff development, safeguarding, care planning and the day-to-day management of the home. The Deputy Manager will also take responsibility for the home in the Registered Manager's absence.

Key Responsibilities

• Support the Registered Manager with the day-to-day running of the home.
• Provide leadership and guidance to the residential care team.
• Promote consistent, child-centred approaches across the home.
• Support staff with challenging situations and behavioural concerns.
• Build positive and professional relationships with young people.
• Support staff supervision, training and development.
• Assist with staff inductions and ongoing development.
• Ensure care plans, risk assessments and records are accurate and up to date.
• Monitor daily records and care documentation.
• Support safeguarding procedures and ensure concerns are appropriately managed.
• Work with social workers, education providers, health professionals and other agencies.
• Attend meetings, reviews and professional discussions where required.
• Support the Registered Manager with inspections, audits and compliance.
• Help maintain a safe, structured and welcoming home environment.
• Take responsibility for the home when the Registered Manager is unavailable.
• Promote positive behaviour through clear boundaries, consistency and appropriate support.
• Help ensure the home operates in line with company policies and relevant regulations.

About the Young People

The home will support young people who may have experienced trauma and significant emotional or behavioural difficulties. The successful candidate will need to understand the importance of relationship-based care, consistency and positive behaviour support. You will support the team to respond appropriately to challenging behaviour while maintaining clear boundaries and promoting the young person's welfare and development.

What We Are Looking For

We are looking for an experienced children's residential care professional with strong leadership skills and a practical approach.

Essential

• Level 3 or Level 4 qualification in Children's Residential Care.
• Experience working within a children's residential setting.
• Experience supporting children and young people with emotional and behavioural difficulties.
• Experience supervising or leading staff.
• Full UK driving licence.
• Right to work in the UK.
• Good written and verbal communication skills.
• Ability to maintain accurate records and documentation.
• Understanding of safeguarding and child protection.

Personal Qualities

• Calm and consistent approach.
• Good emotional intelligence.
• Reliable and organised.
• Confident making decisions.
• Able to support and motivate staff.
• Professional and approachable.
• Committed to achieving positive outcomes for young people.

What Keystone Offers

• £16.00 - £17.50 per hour, depending on experience.
• Full-time, permanent employment.
• Newly refurbished residential home.
• Ongoing training and development.
• CPI training.
• Regular supervision.
• Clear progression opportunities.
• Supportive management team.
• Workplace pension.
• On-site parking.
• Birthday off as an additional day off.
• Team-building activities and staff events.
• Opportunity to help establish a new residential home and develop its team and culture.

Working at Keystone

As a new organisation, Keystone is developing its services with a strong focus on high standards of care, staff support and positive outcomes for young people. The Deputy Manager will have an important role in establishing these standards and supporting the team as the home develops. The role is suited to an experienced Senior Residential Support Worker looking to progress into management, or an existing Deputy Manager looking for a new opportunity within a developing organisation. Apply now to join the Keystone team in Oldbury.