At a Glance
- Tasks: Review and improve leasehold operations in retirement living schemes.
- Company: A leading housing provider focused on service excellence.
- Benefits: Competitive salary, supportive team, and opportunity to shape future operations.
- Other info: Collaborative environment with strong legal and operational support.
- Why this job: Make a real difference in retirement living by enhancing service quality.
- Qualifications: Experience in leasehold management, especially in retirement or specialist housing.
The predicted salary is between 35000 - 42000 £ per year.
We are seeking an experienced Leasehold Consultant to support a housing provider on a strategic improvement project across two retirement living schemes. This is a unique opportunity for a leasehold specialist to review current operations, identify areas for improvement, and create the policies, processes, and frameworks required to support long-term service excellence. The organisation has strong legal and operational teams in place and is looking for an experienced professional to provide specialist leasehold expertise and help shape the future operating model.
Key Responsibilities
- Review existing leasehold operations and identify opportunities for improvement
- Develop and implement leasehold policies, procedures, and best practice frameworks
- Create strategic recommendations and business cases to support service development
- Assess governance, compliance, resident engagement, and operational processes
- Work collaboratively with housing, legal, and leadership teams
- Provide specialist guidance on leasehold management, service charges, and related processes
- Support the development of a sustainable operating model for ongoing management by operational teams
Requirements
- Proven experience within leasehold management, ideally within retirement living, later living, or specialist housing environments
- Strong knowledge of service charges, leasehold operations, managing agents, and related processes
Interim Housing Specialist - Retirement Living employer: Keystone Care
Keystone Care is an exceptional employer, offering a supportive and collaborative work culture in the heart of Redhill. With a strong commitment to employee development, we provide ongoing training and growth opportunities for our staff, ensuring they thrive in their roles while delivering outstanding care to our residents. Our luxury elder care home environment not only prioritises high-quality service but also fosters a sense of community and belonging among our team members.
