At a Glance
- Tasks: Lead a strategic project to enhance leasehold operations in retirement living.
- Company: Dynamic housing provider focused on service excellence.
- Benefits: Flexible hybrid working, exposure to senior stakeholders, and impactful project leadership.
- Other info: Collaborative environment with opportunities for professional growth.
- Why this job: Shape the future of leasehold services and make a real difference in retirement living.
- Qualifications: Experience in leasehold management and strong stakeholder communication skills.
The predicted salary is between 45000 - 55000 £ per year.
We are seeking an experienced Leasehold Consultant to support a housing provider on a strategic improvement project across two retirement living schemes. This is a unique opportunity for a leasehold specialist to review current operations, identify areas for improvement, and create the policies, processes, and frameworks required to support long-term service excellence. The organisation has strong legal and operational teams in place and is looking for an experienced professional to provide specialist leasehold expertise and help shape the future operating model.
Key Responsibilities
- Review existing leasehold operations and identify opportunities for improvement
- Develop and implement leasehold policies, procedures, and best practice frameworks
- Create strategic recommendations and business cases to support service development
- Assess governance, compliance, resident engagement, and operational processes
- Work collaboratively with housing, legal, and leadership teams
- Provide specialist guidance on leasehold management, service charges, and related processes
- Support the development of a sustainable operating model for ongoing management by operational teams
Requirements
- Proven experience within leasehold management, ideally within retirement living, later living, or specialist housing environments
- Strong knowledge of service charges, leasehold operations, managing agents, and Section 20 consultation processes
- Experience developing policies, procedures, and governance frameworks
- Ability to review services, identify risks and opportunities, and deliver practical recommendations
- Strong stakeholder management and communication skills
- Experience producing reports, strategies, and business cases for senior leadership teams
- Self-motivated with the ability to manage a project independently
What's on Offer
- Opportunity to lead a high-impact strategic project
- Flexible hybrid working arrangement
- Exposure to senior stakeholders and decision-makers
- Chance to shape the future delivery of leasehold services within a retirement living setting
Interim Housing Specialist - Retirement Living in Cambridge employer: Keystone Care
Keystone Care is an exceptional employer, offering a supportive and collaborative work culture in the heart of Redhill. With a strong commitment to employee development, we provide ongoing training and growth opportunities for our staff, ensuring they thrive in their roles while delivering outstanding care to our residents. Our luxury elder care home environment not only prioritises high-quality service but also fosters a sense of community and belonging among our team members.
