At a Glance
- Tasks: Lead and modernise customer service delivery teams for an exceptional experience.
- Company: A leading technology firm with a focus on innovation and excellence.
- Benefits: Competitive salary, comprehensive benefits, and opportunities for professional growth.
- Why this job: Make a real impact by transforming global service delivery in a dynamic environment.
- Qualifications: Degree in engineering or business, plus strong communication and leadership skills.
- Other info: Join a forward-thinking team dedicated to operational excellence.
The predicted salary is between 36000 - 60000 £ per year.
A leading technology firm is seeking an Operations Manager to oversee customer-facing service delivery teams at the Winnersh site. The role requires strategic leadership to modernize service delivery, ensure high operational standards, and improve the end-to-end customer experience.
Ideal candidates will have a degree in engineering or business, along with strong communication and stakeholder management skills. This is a full-time position with competitive benefits.
Operations Lead: Transform & Scale Global Service Delivery in Winnersh employer: Keysight Technologies
Contact Detail:
Keysight Technologies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Lead: Transform & Scale Global Service Delivery in Winnersh
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their service delivery model and think about how your skills can modernise their operations. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Practice your communication skills! As an Operations Lead, you'll need to convey ideas clearly and manage stakeholders effectively. Grab a friend and do some mock interviews to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Operations Lead: Transform & Scale Global Service Delivery in Winnersh
Some tips for your application 🫡
Show Your Strategic Side: When writing your application, make sure to highlight your strategic leadership skills. We want to see how you can modernise service delivery and improve customer experiences, so share specific examples from your past roles.
Communicate Clearly: Strong communication is key for this role. Use clear and concise language in your application to demonstrate your ability to convey ideas effectively. Remember, we’re looking for someone who can manage stakeholders with ease!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the job description. We love seeing candidates who take the initiative to align their experience with what we’re looking for.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Keysight Technologies
✨Know Your Stuff
Make sure you understand the ins and outs of service delivery, especially in a tech context. Brush up on modernisation strategies and operational standards that are relevant to the role. This will show that you're not just interested in the position but also knowledgeable about the industry.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led teams or projects. Highlight how you improved processes or customer experiences. This is your chance to demonstrate your strategic leadership capabilities, so make it count!
✨Communicate Clearly
Strong communication is key for this role. Practice articulating your thoughts clearly and concisely. You might be asked to explain complex ideas, so think about how you can break them down into simple terms that anyone can understand.
✨Engage with Stakeholders
Think about how you would manage relationships with various stakeholders. Prepare to discuss your approach to stakeholder management and how you’ve navigated challenges in the past. This will show that you’re ready to hit the ground running in this role.