At a Glance
- Tasks: Test, calibrate, and repair electronic instruments while ensuring customer satisfaction.
- Company: Keysight Technologies leads in tech innovation across various industries globally.
- Benefits: Enjoy a collaborative culture with opportunities for creativity and growth.
- Why this job: Join a team tackling exciting challenges in cutting-edge technology.
- Qualifications: Requires a relevant degree or certification and 5 years of experience.
- Other info: This role offers a chance to work with industry-first solutions.
The predicted salary is between 36000 - 60000 ÂŁ per year.
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Overview
Keysight is on the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do.
Overview
Keysight is on the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do.
Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.
Responsibilities
As a Service Tech Coordinator, you will:
- Test, calibrate, validate, and repair electronic or analytical instruments, products, and modules
- Maintain functionality and accuracy of equipment through preventative maintenance and refurbishment
- Work on Keysight products as well as third-party instruments
- Perform service primarily at a Keysight site, with occasional work at customer locations
- Interpret customer requirements and identify potential needs to ensure satisfaction
- Evaluate assignments and determine appropriate technical actions
- Apply analytical thinking and develop customized approaches to complex tasks
- Solve technical problems requiring broad and deep knowledge of repair, calibration, and maintenance techniques, equipment, and processes
Qualifications
- Higher education degree or specialized training/certification in a relevant technical field
- Equivalent combination of education and experience may be considered
- Typically a minimum of 5 years of relevant experience
- Extensive knowledge and skills in electronic repair, calibration, and maintenance
- Ability to work independently and solve complex technical issues
- Strong communication and customer service skills
Careers Privacy Statement***Keysight is an Equal Opportunity Employer.***
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
Information Technology
-
Industries
Appliances, Electrical, and Electronics Manufacturing
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Service Tech Specialist employer: Keysight Technologies
Contact Detail:
Keysight Technologies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Tech Specialist
✨Tip Number 1
Familiarise yourself with Keysight Technologies' products and services. Understanding their electronic design, simulation, and testing solutions will help you speak confidently about how your skills align with their needs during any discussions.
✨Tip Number 2
Network with current or former employees of Keysight Technologies on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and the specific challenges faced in the Service Tech Coordinator role.
✨Tip Number 3
Prepare to discuss your hands-on experience with electronic repair and calibration. Be ready to share specific examples of complex technical problems you've solved, as this will demonstrate your capability to handle the responsibilities of the role.
✨Tip Number 4
Showcase your customer service skills by preparing anecdotes that highlight your ability to interpret customer requirements and ensure satisfaction. This is crucial for a role that involves direct interaction with clients.
We think you need these skills to ace Service Tech Specialist
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and qualifications for the Service Tech Coordinator role at Keysight Technologies. Tailor your application to highlight relevant experience in electronic repair, calibration, and maintenance.
Highlight Relevant Experience: In your CV and cover letter, emphasise your 5+ years of relevant experience. Provide specific examples of how you've tested, calibrated, or repaired electronic instruments, and mention any specialized training or certifications you possess.
Showcase Communication Skills: Since strong communication and customer service skills are essential for this role, include examples in your application that demonstrate your ability to interpret customer requirements and ensure satisfaction.
Tailor Your Cover Letter: Craft a compelling cover letter that not only outlines your qualifications but also reflects your passion for technology innovation. Mention how you align with Keysight's award-winning culture and their vision for tackling challenging problems.
How to prepare for a job interview at Keysight Technologies
✨Showcase Your Technical Skills
As a Service Tech Specialist, it's crucial to demonstrate your extensive knowledge in electronic repair, calibration, and maintenance. Be prepared to discuss specific examples from your past experience that highlight your technical abilities and problem-solving skills.
✨Understand Keysight's Products
Familiarise yourself with Keysight Technologies' products and services. Knowing their offerings will not only show your interest in the company but also help you relate your skills to their specific needs during the interview.
✨Emphasise Customer Service Skills
Since the role involves interpreting customer requirements and ensuring satisfaction, be ready to share instances where you've successfully resolved customer issues or improved service delivery. Strong communication and customer service skills are key.
✨Prepare for Technical Questions
Expect to face technical questions that assess your analytical thinking and ability to solve complex problems. Brush up on relevant techniques, equipment, and processes, and be ready to explain your thought process when tackling technical challenges.