Service Tech Specialist

Service Tech Specialist

Dalkeith Full-Time 36000 - 60000 £ / year (est.) No home office possible
K

At a Glance

  • Tasks: Calibrate and validate electrical and mechanical instruments while solving technical problems.
  • Company: Join a leading company known for high-quality service in the tech industry.
  • Benefits: Enjoy hands-on experience, travel opportunities, and a supportive team environment.
  • Why this job: Make an impact by ensuring instrument accuracy and enhancing customer satisfaction.
  • Qualifications: Must have relevant certifications and technical knowledge in electronics.
  • Other info: This role involves travel to customer sites, offering dynamic work experiences.

The predicted salary is between 36000 - 60000 £ per year.

We are seeking a skilled and motivated Calibration Technician to join our team, delivering high-quality service and support for both Keysight and non-Keysight electrical, electronic, and mechanical instruments.

Responsibilities:

  • Calibration/validation of electrical/electronic test instruments and mechanical torque tools to maintain functionality and accuracy.
  • Both Keysight and non-Keysight products are serviced.
  • Work is performed at a customer location.
  • Performing routine tasks, using prescribed procedures and technical duties that may require use of judgment.
  • Solving a broad range of technical problems of varying scope and complexity.
  • Understand customers’ requirements through face to face and written communication.
  • Travel to customer sites.

Qualifications:

  • Education and technical knowledge within sector and role.
  • Certifications as an electronic/electrical technician with relevant experience in calibration.
  • IT knowledge (Windows, Office).
  • Good communication skills in English (both written and spoken).
  • Confident at answering customer questions.
  • Ability to recognize and anticipate problems and search proactively for solutions.

Service Tech Specialist employer: Keysight Technologies

As a Service Tech Specialist at our company, you will be part of a dynamic team that values innovation and excellence in service delivery. We offer a supportive work culture that encourages professional growth through ongoing training and development opportunities, ensuring you stay at the forefront of industry advancements. Located in a vibrant area, our company provides unique advantages such as flexible working arrangements and a strong emphasis on work-life balance, making it an excellent employer for those seeking meaningful and rewarding employment.
K

Contact Detail:

Keysight Technologies Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Tech Specialist

✨Tip Number 1

Familiarise yourself with both Keysight and non-Keysight products. Understanding the specific calibration processes and tools used for these instruments will give you an edge during interviews and demonstrate your commitment to the role.

✨Tip Number 2

Brush up on your technical problem-solving skills. Be prepared to discuss examples of how you've tackled complex issues in previous roles, as this will showcase your ability to handle the diverse challenges you'll face as a Service Tech Specialist.

✨Tip Number 3

Practice your communication skills, especially in explaining technical concepts to non-technical customers. Being able to convey information clearly and effectively is crucial in this role, so consider role-playing scenarios with a friend or mentor.

✨Tip Number 4

Research common calibration standards and regulations relevant to the industry. Showing that you are knowledgeable about compliance and quality assurance can set you apart from other candidates and demonstrate your professionalism.

We think you need these skills to ace Service Tech Specialist

Calibration Techniques
Technical Problem-Solving
Electrical/Electronic Knowledge
Mechanical Skills
Attention to Detail
Customer Service Skills
Communication Skills
IT Proficiency (Windows, Office)
Judgment and Decision-Making
Time Management
Adaptability
Field Service Experience
Documentation Skills
Proactive Approach to Problem-Solving

Some tips for your application 🫡

Understand the Job Requirements: Carefully read the job description for the Service Tech Specialist position. Make sure you understand the qualifications and responsibilities, as this will help you tailor your application to highlight relevant skills and experiences.

Tailor Your CV: Customise your CV to reflect your experience in calibration and technical support. Emphasise any certifications and relevant technical knowledge, particularly in electrical and electronic instruments, to align with the job requirements.

Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and explains why you are a good fit for the role. Mention specific examples of how you've solved technical problems in the past and your ability to understand customer needs.

Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects attention to detail, which is crucial for a technical role like this one.

How to prepare for a job interview at Keysight Technologies

✨Showcase Your Technical Knowledge

Make sure to highlight your education and any relevant certifications during the interview. Be prepared to discuss your experience with calibration and how it relates to both Keysight and non-Keysight products.

✨Demonstrate Problem-Solving Skills

Expect to be asked about specific technical problems you've encountered in the past. Prepare examples that showcase your ability to solve complex issues, as this is a key part of the role.

✨Communicate Effectively

Since the job involves face-to-face communication with customers, practice articulating your thoughts clearly. Be ready to explain technical concepts in simple terms, as this will demonstrate your understanding and ability to connect with clients.

✨Prepare for Travel Questions

As the role requires travel to customer sites, be ready to discuss your flexibility and willingness to travel. Highlight any previous experiences where you successfully managed travel logistics while maintaining high service standards.

Service Tech Specialist
Keysight Technologies
K
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