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For Companies At a Glance
- Tasks: Test and repair electronic instruments while ensuring customer satisfaction.
- Company: Join Keysight, a leader in tech innovation with a vibrant culture and global impact.
- Benefits: Enjoy a collaborative environment with opportunities for growth and development.
- Why this job: Be part of a team that tackles challenging problems and drives technological breakthroughs.
- Qualifications: Requires a relevant degree or certification and 5 years of experience in electronics.
- Other info: Keysight values diversity and is committed to creating an inclusive workplace.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Keysight is on the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do.
Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.
Responsibilities
As a Service Tech Coordinator, you will:
- Test, calibrate, validate, and repair electronic or analytical instruments, products, and modules
- Maintain functionality and accuracy of equipment through preventative maintenance and refurbishment
- Work on Keysight products as well as third-party instruments
- Perform service primarily at a Keysight site, with occasional work at customer locations
- Interpret customer requirements and identify potential needs to ensure satisfaction
- Evaluate assignments and determine appropriate technical actions
- Apply analytical thinking and develop customized approaches to complex tasks
- Solve technical problems requiring broad and deep knowledge of repair, calibration, and maintenance techniques, equipment, and processes
Qualifications
- Higher education degree or specialized training/certification in a relevant technical field
- Equivalent combination of education and experience may be considered
- Typically a minimum of 5 years of relevant experience
- Extensive knowledge and skills in electronic repair, calibration, and maintenance
- Ability to work independently and solve complex technical issues
- Strong communication and customer service skills
Careers Privacy Statement
***Keysight is an Equal Opportunity Employer.***
Service Tech Coordinator employer: Keysight Technologies
Contact Detail:
Keysight Technologies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Tech Coordinator
✨Tip Number 1
Familiarise yourself with Keysight's products and services. Understanding their technology and how it fits into the broader market will help you speak confidently about your experience and how it aligns with their needs during any discussions.
✨Tip Number 2
Network with current or former employees of Keysight. Engaging with them on platforms like LinkedIn can provide you with insider knowledge about the company culture and expectations, which can be invaluable in your approach.
✨Tip Number 3
Prepare to discuss specific technical challenges you've faced in previous roles. Highlighting your problem-solving skills and how you've successfully navigated complex issues will demonstrate your capability for the Service Tech Coordinator position.
✨Tip Number 4
Showcase your customer service skills. Since the role involves interpreting customer requirements, being able to articulate examples of how you've ensured customer satisfaction in past positions will set you apart from other candidates.
We think you need these skills to ace Service Tech Coordinator
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly understand the responsibilities of a Service Tech Coordinator. Familiarise yourself with the technical skills required, such as electronic repair and calibration, to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise your relevant experience, particularly any roles that involved testing, calibrating, or repairing electronic instruments. Use specific examples to demonstrate your expertise and problem-solving abilities.
Showcase Communication Skills: Since strong communication and customer service skills are essential for this role, include examples in your application that illustrate your ability to interact effectively with customers and colleagues.
Tailor Your Application: Customise your CV and cover letter to reflect the specific qualifications and responsibilities mentioned in the job description. This shows that you have taken the time to understand what Keysight is looking for in a candidate.
How to prepare for a job interview at Keysight Technologies
✨Showcase Your Technical Expertise
Make sure to highlight your relevant experience in electronic repair, calibration, and maintenance. Be prepared to discuss specific projects or challenges you've faced in the past, demonstrating your problem-solving skills and technical knowledge.
✨Understand Keysight's Products
Familiarise yourself with Keysight's range of products and services. This will not only show your interest in the company but also help you articulate how your skills can contribute to their mission and customer satisfaction.
✨Demonstrate Strong Communication Skills
As a Service Tech Coordinator, you'll need to interact with customers and team members. Practice articulating your thoughts clearly and concisely, and be ready to provide examples of how you've successfully communicated complex technical information in the past.
✨Prepare for Scenario-Based Questions
Expect questions that assess your analytical thinking and ability to handle complex tasks. Prepare by thinking of scenarios where you've had to evaluate assignments and determine appropriate technical actions, showcasing your decision-making process.
