Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our team as a Customer Service Coordinator, handling customer queries and support.
- Company: Keysight Technologies is a leader in innovation, committed to diversity and inclusion.
- Benefits: Enjoy a competitive salary, individual training, and a supportive work environment.
- Why this job: This role offers hands-on experience in customer service within a dynamic team culture.
- Qualifications: Customer service experience and strong communication skills are essential for this role.
- Other info: Temporary contract with opportunities for growth in a diverse workplace.
The predicted salary is between 28800 - 43200 £ per year.
We are looking for a motivated people-oriented Customer Service Administrator for our team based in Winnersh or Telford! The ideal candidate will have Customer Service experience.
You will be responsible for interfacing with customers, logistics, manufacturing and supporting the service representatives to handle a variety of post-sales service functions. You will solve administrative problems requiring process and customer service knowledge.
You will be in charge of
- Preforming the administration support to our customers service representatives, ensure that we are managing the repair/calibration requests
- Data entry of the service requests, adding prices and data as per the customer’s requirements, raising quotes and dealing with customer’s queries.
- Handling customer collection requests
- Assigning emails to the Customer Service representatives
Qualifications
- Customer service experience in a fast paced customer service environment
- Some relevant experience in an administrative role
- Must have excellent written, verbal and presentation skills
- Excellent team work, with a proactive mentality
- Must be detail-oriented and have excellent customer service, organizational and follow-up skills
- Must be able to interact effectively and cooperatively with employees at all levels
- Must be able to operate in a complex organization and handle multiple tasks simultaneously
What we offer:
- Temporary contract
- Competitive salary and package of benefits
- Individual training curriculum
At Keysight, diversity represents the full spectrum of human demographic differences, including race, national origin/ethnicity, religion, gender, sexual orientation, age, identity & expression, socio-economic status, veteran status, physical disability, and any other protected class. Inclusion & Diversity is an integral part of our core values and is a competitive advantage that helps drive innovation that results when people with differing experiences, perspectives, and cultures work together. For these reasons, our diversity practices extend across every phase of the recruitment process.
Keysight Technologies | Customer Service Coordinator employer: Keysight Technologies
Contact Detail:
Keysight Technologies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Keysight Technologies | Customer Service Coordinator
✨Tip Number 1
Familiarize yourself with the specific customer service processes and tools used in fast-paced environments. This knowledge will help you demonstrate your understanding of the role during interviews.
✨Tip Number 2
Highlight any experience you have with data entry and administrative tasks, as these are crucial for the Customer Service Coordinator position. Be ready to discuss how you've managed similar responsibilities in past roles.
✨Tip Number 3
Prepare examples of how you've effectively handled customer queries and resolved issues in previous jobs. This will showcase your problem-solving skills and customer service expertise.
✨Tip Number 4
Emphasize your teamwork and communication skills, as you'll be working closely with various departments. Share instances where you've collaborated successfully with others to achieve a common goal.
We think you need these skills to ace Keysight Technologies | Customer Service Coordinator
Some tips for your application 🫡
Highlight Customer Service Experience: Make sure to emphasize your previous customer service experience in your application. Provide specific examples of how you handled customer queries and resolved issues, as this role requires strong customer interaction skills.
Showcase Administrative Skills: Detail any relevant administrative experience you have. Mention your familiarity with data entry, managing requests, and handling multiple tasks simultaneously, as these are key responsibilities for the Customer Service Coordinator position.
Demonstrate Communication Skills: Since excellent written and verbal communication skills are essential for this role, include examples of how you've effectively communicated with customers and team members in the past. This could be through emails, presentations, or direct interactions.
Tailor Your Application: Customize your CV and cover letter to align with the job description. Use keywords from the job posting, such as 'proactive mentality', 'detail-oriented', and 'teamwork', to show that you understand the role and its requirements.
How to prepare for a job interview at Keysight Technologies
✨Show Your Customer Service Experience
Be ready to discuss your previous customer service roles. Highlight specific examples where you successfully resolved customer issues or improved service processes, as this will demonstrate your capability in a fast-paced environment.
✨Demonstrate Your Organizational Skills
Since the role involves handling multiple tasks simultaneously, prepare to share how you prioritize and manage your workload. Discuss any tools or methods you use to stay organized and ensure nothing falls through the cracks.
✨Communicate Clearly and Effectively
Excellent written and verbal communication skills are crucial for this position. Practice articulating your thoughts clearly and concisely, and be prepared to answer questions in a way that showcases your communication abilities.
✨Emphasize Teamwork and Proactivity
The job requires effective collaboration with various teams. Share examples of how you've worked well in a team setting and taken initiative to solve problems or improve processes, showing that you're a proactive team player.
