Support Worker in Liverpool

Keys offer tailored supported living services in Liverpool, supporting adults with learning disabilities, autism, mental health conditions, and acquired brain injuries to live independently and confidently.

Our dedicated team works with each person to develop personalised support plans that reflect their individual goals, preferences, and strengths.

Responsibilities

• Support the Care Home Manager in the overall management of the facility, including staff management, resident care, and administrative tasks.
• Assist in the recruitment, training, and supervision of care staff, ensuring compliance with regulatory standards and best practices.
• Oversee the assessment, care planning, and implementation of care plans for residents, ensuring their individual needs and preferences are met.
• Monitor and evaluate the quality of care provided, identifying areas for improvement and implementing necessary changes.
• Maintain accurate and up-to-date records, including resident files, staff rosters, and financial documents.
• Act as a point of contact for residents, families, and external stakeholders, addressing any concerns or inquiries promptly and professionally.
• Ensure compliance with relevant legislation, regulations, and company policies, promoting a safe and supportive environment for residents and staff.
• Participate in regular meetings and training sessions, contributing to the continuous professional development of the team.

Qualifications

• Proven experience as a Deputy Manager (or a strong leadership role within supported living, care, or a similar setting)
• A relevant qualification in health or social care (e. g., NVQ Level 3, Diploma in Health and Social Care)
• Strong leadership skills with the ability to work collaboratively with others
• Experience managing, motivating, and supporting staff teams
• A commitment to delivering high standards of person‑centred care
• Good knowledge of CQC regulations and best practice
• DBS Check

Benefits

• Paid – Your Enhanced DBS check, is fully covered by Keys Group, along with any required renewals.
• Qualifications & Career Development – Unlock your potential with our support!

We offer a variety of QCF qualifications, providing opportunities for professional growth and opening doors to further career advancement.

• Fair & Competitive Pay – At Keys Group, we pride ourselves on fair and competitive pay.

As a Real Living Wage Employer, we ensure fair pay for all, with enhanced pay scales that transparently recognise your qualifications and experience.

• Blue Light Card – at High Street retailers, days out, gifts, holidays and even when buying a car, available via a Blue Light card that you will have access to as a Health and Social Care Employee.

Referral Bonus – Refer talented individuals to Keys Group and split a £500 bonus when they successfully join and complete their probation.

• Care First – We care about your well‑being and that’s why we’re pleased to offer our employees an Employee Assistance Program.

If you need someone to talk to, the EAP is here for you – confidentially and at no cost.

• Circle – Your hub for wellbeing, engagement and discounts.

From tailored exercise advice and healthy eating tips to counselling and savings on everyday purchases, Circle has you covered.

• NEST Pension Scheme – Save for your retirement with a matched contribution of up to 3% from Keys Group.
• Long Service Awards – It’s our way of saying a heartfelt thank you for everything you do.
• Cycle to Work Scheme – You could save up to 42% on a brand‑new bike and accessories.
• Full Induction & Introductory Programme – Begin your journey with a paid‑for comprehensive onboarding to set you up for success.

Keys Care provides safe, supportive homes for adults and children, offering tailored services and specialist support to help people thrive.

Through our Connected Support approach, we empower individuals to build stability, resilience, and a strong sense of belonging.

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