At a Glance
- Tasks: Lead and deliver expert HR services, providing strategic advice and managing complex employee relations cases.
- Company: Join a dynamic organisation focused on safeguarding and service quality in health and education.
- Benefits: Competitive salary up to £47,000, flexible home-based work, and opportunities for professional growth.
- Other info: Collaborative culture with opportunities for mentoring and continuous improvement in HR practices.
- Why this job: Make a real impact by supporting employee wellbeing and driving engagement initiatives.
- Qualifications: 3+ years in HR management, strong knowledge of UK employment law, and experience in regulated environments.
The predicted salary is between 47000 - 47000 £ per year.
Salary: Up to £47,000
Location: West Midlands
Work Pattern: Home based but with some travel. Office days: Around 2x per month in our Halesowen head office.
Purpose of the Role
To expertly lead and deliver a high-quality, expert HR service across the Division (Adults / Children, Education, A&I). Act as a trusted adviser to senior leaders, balancing commercial, regulatory and people risk considerations, with a strong focus on employee relations, safeguarding, and service quality outcomes.
Key Responsibilities
- Provide strategic HR advice to Directors and Operational Managers across the Division
- Lead on complex ER cases including disciplinaries, grievances, capability and absence
- Provide expert advice on employee relations cases, safeguarding-related concerns, and risk based decision making
- Ensure fair, consistent and legally compliant processes aligned with best practice, Keys Group policies and ACAS guidance
- Manage tribunal risk, including early conciliation, preparation of documentation and liaison with legal advisors
- Ensure Peoplehub data is accurate / data management and reporting
- Onboarding ER activity from acquisitions, ELI Data provision and oversight, change management data (including redundancy calculations)
- Oversight and delivery of Pay Review and quarterly bonus
- Case reviews – informing continuous improvement and learning
- Supporting HRBP with employee relations case management and escalation of complex cases
- Support safeguarding processes, including escalation to Local Authority Designated Officer / regulatory bodies where required
- Ensure compliance with employment law, GDPR and sector-specific regulations
- Contribute to / support operational colleagues with audit readiness and inspections
- Drive initiatives to improve engagement, retention and wellbeing
- Support the EDI strategy, addressing unconscious bias and championing inclusive practice
- Support leadership capability through coaching and the delivery of HR training / presentations / management induction / EDI for Leaders
- Lead, develop and mentor the HR Advisers:
- Ensure efficient delivery of HR support in the Division
- Lead the HR Advisers and develop their knowledge, skills, and expertise
- Use data and metrics to inform decision-making (absence, turnover, ER trends) – driving actions to improve performance (GLT report). Achieve KPIs.
- Drive continuous improvement in HR service delivery and processes
- Involvement and delivery of projects, as needed
Key Accountabilities
- Legal / policy / regulatory compliance and minimisation of employment tribunal risk
- High-quality, timely ER case resolution
Qualifications & Knowledge
- Strong knowledge of UK employment law and case law
- Understanding of regulatory frameworks in health/social care (e.g. CQC, safeguarding)
Experience:
- Proven experience in an HR Manager or Senior HR Adviser role (3 years minimum)
- Extensive experience managing complex employee relations cases
- Experience within health, social care, education or regulated environments (highly desirable)
- Experience supporting restructures, TUPE and organisational change
- Experience with HR systems and people analytics tools
HR Manager in West Bromwich employer: Keys Children
As an HR Manager at our West Midlands location, you will thrive in a supportive and dynamic work culture that prioritises employee wellbeing and professional growth. With a focus on strategic HR leadership and a commitment to fostering an inclusive environment, we offer competitive salaries, flexible working arrangements, and opportunities for continuous development, making us an exceptional employer for those seeking meaningful and impactful careers in the health and social care sector.
StudySmarter Expert Advice🤫
We think this is how you could land HR Manager in West Bromwich
✨Tip Number 1
Network like a pro! Reach out to your connections in the HR field, attend industry events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your responses to highlight how your experience aligns with their values and needs. Practise common HR scenarios so you can showcase your expertise confidently.
✨Tip Number 3
Don’t just wait for job alerts! Actively search for roles on our website and apply directly. This shows initiative and can sometimes get you noticed faster than waiting for a recruiter to reach out.
✨Tip Number 4
Follow up after interviews with a thank-you email. It’s a simple gesture that keeps you on their radar and reinforces your interest in the position. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace HR Manager in West Bromwich
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the HR Manager role. Highlight your experience with employee relations, safeguarding, and compliance. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Share specific examples of your past experiences that relate to the key responsibilities in the job description.
Showcase Your Knowledge:Demonstrate your understanding of UK employment law and the regulatory frameworks relevant to health and social care. We love candidates who can speak confidently about these topics, so don’t hold back!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at Keys Children
✨Know Your Employment Law
Brush up on UK employment law and case law, especially as it relates to employee relations. Being able to discuss recent changes or landmark cases can show your expertise and readiness for the role.
✨Prepare for Complex ER Scenarios
Think of specific examples from your past experience where you successfully managed complex employee relations cases. Be ready to discuss your approach, the challenges faced, and the outcomes achieved.
✨Showcase Your Strategic Thinking
Be prepared to talk about how you've provided strategic HR advice in previous roles. Highlight instances where your input influenced decision-making at a senior level, particularly in safeguarding and compliance.
✨Demonstrate Leadership Skills
As this role involves leading and mentoring HR Advisers, come equipped with examples of how you've developed others in your team. Discuss your leadership style and how you drive continuous improvement in HR service delivery.
