Senior Support Worker - Summerhill Avenue (NP19) in Newport

Senior Support Worker - Summerhill Avenue (NP19) in Newport

Newport Full-Time 30000 - 40000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead a team to provide compassionate care for adults with neurological conditions.
  • Company: Join Keys Group, a leader in health and social care.
  • Benefits: Enjoy competitive pay, generous leave, and professional development opportunities.
  • Other info: Be part of a supportive team in a brand-new care home.
  • Why this job: Make a real difference in people's lives while advancing your career.
  • Qualifications: NVQ/QCF Level 3 in Health and Social Care required.

The predicted salary is between 30000 - 40000 £ per year.

If you are a Support Worker with an NVQ / QCF Level 3 in Health and Social Care and the enthusiasm and commitment to live our company values, this may be the role for you!

About Summer Hill Avenue: We’re thrilled to introduce Summer Hill Avenue, a brand-new residential care home opened in 2025. Nestled in the heart of Newport, Summerhill Lane will provide high-quality accommodation and support for up to 12 adults with Acquired Brain Injuries and Neurological Conditions. As a new service, we are setting the standard for compassionate, personalized care, and creating an environment where residents can thrive, develop, and lead fulfilling lives. At Summerhill Lane, we believe in a person-centered approach that focuses on each individual’s unique goals and aspirations. We work closely with families, carers, and healthcare professionals to create tailored support plans that foster independence and enhance well-being.

About the Role: As a Senior Support Worker, you’ll play a vital role in establishing a high standard of care, working alongside a dynamic team to support individuals and their families in every aspect of daily life. Your leadership will help us deliver a compassionate, person-centered approach to support. This is an exciting opportunity for an experienced Senior Support Worker to take a leadership role at our brand-new service.

You will be responsible for overseeing the day-to-day care delivery, supporting and mentoring a team of Support Workers, and ensuring each individual receives personalized care that helps them live independently and comfortably. As a Senior Support Worker, you will be involved in the day-to-day support and routine of the people within the service including:

  • Lead by example, delivering hands-on support to residents and ensuring they receive high-quality care tailored to their individual needs.
  • Supervise and mentor a team of Support Workers, providing guidance and support as they carry out their duties.
  • Take responsibility for assessing and creating care plans in collaboration with residents, families, and healthcare professionals.
  • Ensure compliance with care standards and regulations, maintaining the safety and well-being of everyone in the service.
  • Develop and implement activities that support residents’ personal development, independence, and emotional well-being.
  • Coordinate care needs, including assisting with healthcare appointments, administering medication, and providing personal care where necessary.
  • Maintain effective communication with residents, their families, and healthcare teams to ensure a collaborative approach to care.

Annual Leave - Enjoy 5.6 weeks of annual leave inclusive of 8 public holidays.

DBS Check Paid - Your Enhanced DBS check is fully covered by Keys Group, along with any required renewals.

Qualifications & Career Development - Unlock your potential with our support! We offer a variety of QCF qualifications, providing opportunities for professional growth and opening doors to further career advancement.

Fair & Competitive Pay - At Keys Group, we pride ourselves on fair and competitive pay. As a Real Living Wage Employer, we ensure fair pay for all, with enhanced pay scales that transparently recognise your qualifications and experience.

Blue Light Card - Available at High Street retailers, days out, gifts, holidays and even when buying a car, accessible via a Blue Light card that you will have as a Health and Social Care Employee.

Referral Bonus - Refer talented individuals to Keys Group and split a £500 bonus when they successfully join and complete their probation.

Care First - We care about your well-being and that's why we're pleased to offer our employees an Employee Assistance Program. If you need someone to talk to, the EAP is here for you - confidentially and at no cost.

Circle - Your hub for wellbeing, engagement and discounts. From tailored exercise advice and healthy eating tips to counselling and savings on everyday purchases, Circle has you covered.

NEST Pension Scheme - Save for your retirement with a matched contribution of up to 3% from Keys Group.

Long Service Awards - It's our way of saying a heartfelt thank you for everything you do.

Cycle to Work Scheme - You could save up to 42% on a brand-new bike and accessories.

Full Induction & Introductory Programme - Begin your journey with a paid-for comprehensive onboarding to set you up for success.

About Keys Group: Keys Group supports over 2,500 individuals across its three divisions: Accomplish, providing specialist residential, supported living, and accommodation for adults with learning disabilities, autism, mental health needs, and brain injuries; Keys, offering education and care for children and families through schools, children’s homes, supported accommodation, and family assessment centres; and Peak, delivering indoor and outdoor adventure activities across four UK centres, including bespoke education programs and confidence-building activities like bushcraft, climbing, and canoeing.

Keys Group are very proud to have signed the Armed Forces Covenant that means we have made a commitment to welcoming service personnel, veterans and military families into the group. We are delighted to have veteran friendly policies, offer a Veterans Peer Support Network within our teams and are able to offer Military Awareness and support to our colleagues. As part of our commitment, we will offer a guaranteed interview to current and former service personnel providing that they meet the criteria of the role that they are applying for. If you feel that you meet the criteria for this, please ensure that you have your military experience detailed on your CV for one of our resourcing team to get in touch.

Please note that due to the vulnerable nature of the people that we support, all applicants must be over the age of 18.

Senior Support Worker - Summerhill Avenue (NP19) in Newport employer: Keys Children

Accomplish Group is an exceptional employer, dedicated to fostering a warm and supportive environment for both staff and residents at our new residential care home in Burton-on-Trent. We prioritise employee growth through comprehensive training and development opportunities, alongside competitive pay and a generous benefits package that includes annual leave, a pension scheme, and wellness support. Join us in making a meaningful impact in the lives of individuals with learning disabilities while enjoying a fulfilling career in a collaborative and compassionate team.

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Contact Details:

Keys Children Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior Support Worker - Summerhill Avenue (NP19) in Newport

Dive into Local Community Groups

Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Keys Children.

Attend Social Work Events and Workshops

Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Keys Children!

Showcase Your Passion and Expertise

Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Keys Children, will notice your enthusiasm!

Leverage Your Network

Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Keys Children or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.

We think you need these skills to ace Senior Support Worker - Summerhill Avenue (NP19) in Newport

Communication Skills
Problem-Solving Skills
Adaptability
Empathy
Flexibility
Teamwork
Time Management

Some tips for your application 🫡

Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.

Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!

Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!

Tailor Your Application to Keys Children:Before hitting send, make sure to tailor your application specifically to Keys Children! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!

How to prepare for a job interview at Keys Children

Understanding the Role of Empathy

In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.

Demonstrating Knowledge of Frameworks

Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.

Showcasing Your Multi-Disciplinary Skills

In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.

Preparing for Scenario-Based Questions

Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.