At a Glance
- Tasks: Lead a team to provide compassionate support and care for individuals in a residential setting.
- Company: Join Keys Group, a leading provider of care and support services across England and Wales.
- Benefits: Enjoy competitive pay, professional development opportunities, and a supportive work environment.
- Other info: Flexible shifts, employee discounts, and a commitment to your wellbeing.
- Why this job: Make a real difference in people's lives while developing your skills and career.
- Qualifications: Experience in care, leadership skills, and a passion for helping others.
The predicted salary is between 30000 - 40000 € per year.
Job Reference: Keysgroup/TP/154476/8627
Number of Positions: 1
Contract Type: Full Time
Working Hours: 35 hours per week
Closing Date: 20/06/2026
Job Category: Care and Support
Package Description
JOB ROLE: Senior Support Worker
SHIFT PATTERNS: 08:30-21:00PM & 21:00-08:30AM
About Ffordd Newydd: Ffordd Newydd is a residential transitional Mental Health service, supporting 6 people within their own individual studio apartments. We are passionate about enabling people to make their own choices about the support they receive. We do everything we can to improve the health and wellbeing of the individuals we support and as a team we are focused on building positive outcomes for everyone. We understand the importance of providing person-centred support which enables independence and meets individual’s needs.
As a Senior Support Worker, you will play a vital role in the day-to-day lives of the people we support. You will provide assistance with personal care, encourage independence, and promote social, emotional, and physical well-being.
Key Responsibilities
- Provide leadership and guidance to a team of Support Workers, ensuring the delivery of high-quality, person-centred care to adults in supported living environments.
- Assist with the day-to-day care, ensuring the individuals you support follow a regular and fulfilling routine.
- Help individuals achieve greater independence while supporting them in living their best life.
- Support hobbies and interests to promote the growth of personal skills.
- Assist with health care needs, such as attending routine appointments, administering medication, and providing general healthcare support.
- If you have experience in supporting people with epilepsy, this would be highly beneficial.
- Help with developing life skills such as budgeting, shopping, cooking, and paying bills.
- Support with personal care as needed, ensuring comfort and dignity at all times.
- Assist with household chores, such as cooking and cleaning.
- Provide compassionate guidance and encouragement, offering both physical and emotional support to individuals in your care.
Additional Information
- Annual Leave – 5.6 weeks inclusive of 8 public holidays.
- DBS Check Covered – Your Enhanced DBS check is fully covered by Keys Group, along with any required renewals.
- Qualifications & Career Development – Unlock your potential with our support! We offer a variety of QCF qualifications, providing opportunities for professional growth and opening doors to further career advancement.
- Fair & Competitive Pay – As a Real Living Wage Employer, we ensure fair pay for all, with enhanced pay scales that transparently recognise your qualifications and experience.
- Blue Light Card – Access to high street retailers, days out, gifts, holidays and even when buying a car.
- Referral Bonus – Refer talented individuals to Keys Group and split a £500 bonus when they successfully join and complete their probation.
- Care First – Employee Assistance Program for confidential support.
- Circle – Your hub for wellbeing, engagement and discounts.
- NEST Pension Scheme – Save for retirement with up to 3% matched contribution.
- Long Service Awards – Recognition for dedicated service.
- Cycle to Work Scheme – Save up to 42% on a brand-new bike and accessories.
- Full Induction & Introductory Programme – Paid onboarding to set you up for success.
About Keys Group: Keys Group supports over 2,500 individuals across England and Wales through its three divisions: Accomplish, providing specialist residential, supported living, and accommodation for adults with learning disabilities, autism, mental health needs, and brain injuries; Keys, offering education and care for children and families through schools, children’s homes, supported accommodation, and family assessment centres; and Peak, delivering indoor and outdoor adventure activities across four UK centres. Keys Group are very proud to have signed the Armed Forces Covenant that means we have made a commitment to welcoming service personnel, veterans and military families into the group. We are delighted to have veteran friendly policies, offer a Veterans Peer Support Network within our teams and are able to offer Military Awareness and support to our colleagues. As part of our commitment, we will offer a guaranteed interview to current and former service personnel providing that they meet the criteria of the role that they are applying for. Please note that due to the vulnerable nature of the people that we support, all applicants must be over the age of 18.
Senior Support Worker - Ffordd Newydd (SA10) in Neath employer: Keys Children
At Keys Group, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that prioritises the well-being and professional growth of our staff. As a Senior Support Worker at Ffordd Newydd, you will benefit from competitive pay, comprehensive training opportunities, and a range of employee perks, including a Blue Light Card and a Cycle to Work Scheme, all while making a meaningful impact in the lives of individuals with mental health needs. Join us in our mission to empower others and enjoy a fulfilling career in a dynamic and rewarding environment.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Support Worker - Ffordd Newydd (SA10) in Neath
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector, especially those who work at Keys Group. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by brushing up on person-centred care principles. Think of real-life examples where you've made a difference in someone's life – this will show you're the right fit for the Senior Support Worker role.
✨Tip Number 3
Show your passion for supporting individuals with mental health needs. Share your experiences and how you’ve encouraged independence in others. This will resonate well with the team at Ffordd Newydd.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Senior Support Worker - Ffordd Newydd (SA10) in Neath
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that are relevant to the Senior Support Worker role. Highlight any experience you have in providing person-centred care, supporting independence, and working with individuals with mental health needs.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about supporting individuals in their journey towards independence. Share specific examples of how you've made a positive impact in previous roles.
Showcase Your Qualifications:Don’t forget to mention any relevant qualifications or training you have, especially if they relate to mental health support or life skills teaching. This will show us that you're serious about your professional development and ready to take on the responsibilities of the role.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Keys Children
✨Know Your Stuff
Before the interview, make sure you understand the role of a Senior Support Worker and the specific needs of individuals in a mental health service. Familiarise yourself with person-centred care principles and be ready to discuss how you can promote independence and well-being.
✨Showcase Your Experience
Be prepared to share specific examples from your past roles that demonstrate your ability to provide compassionate support, lead a team, and assist with personal care. Highlight any experience you have with epilepsy or other relevant health care needs, as this will set you apart.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the team dynamics, the support provided to residents, and opportunities for professional development. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
✨Emphasise Teamwork and Leadership
As a Senior Support Worker, you'll be leading a team. Talk about your leadership style and how you encourage collaboration among team members. Share examples of how you've successfully guided others in previous roles, ensuring high-quality care delivery.
