Senior Support Worker - Letchworth

The following content displays a map of the jobs location - Letchworth Garden City

£16.25 - £16.85 per hour Plus - £62.64 per sleep-in (working approx. 4-8 sleep ins per month, an additional £3,000-£6,000pa) From April 1st 2026

Working Hours:

39

Location:

Job Category:

Care and Support

Region:

Hertfordshire

Business Area:

Children's Residential

Package Description

Senior Support Worker – Children’s Residential Care

Letchworth - Rated "Good" by Ofsted

£16.25 - £16.85 per hour Plus - £62.64 per sleep-in (working approx. 4-8 sleep ins per month, an additional £3,000-£6,000pa) From April 1st 2026

08:00-22:00 39 hours per week

Full UK Driving Licence is required

Make a Real Difference. Every Day.

At Keys, we believe in the extraordinary potential of every child and young person.

We’re seeking a Senior Support Worker to join our EPIC team in Letchworth.

We provide innovative care and education services that nurture emotional and behavioural growth

In this vital role, you’ll help create a warm, safe, and supportive home environment for up to 5 young people (aged 11–17), empowering them to thrive and making every day extraordinary.

Key Responsibilities:

• Provide high-quality care and daily support to young people
• Act as a mentor to support staff and lead by example
• Promote a positive, nurturing environment for recovery and growth
• Build strong, trusting relationships with children and colleagues

Requirements:

• A minimum of 12 months of experience in Children’s Residential
• Level 3 in Children and Young People / Residential Childcare
• Full UK Driving Licence

Benefits of joining Keys

• Real Career Growth –We invest in your development to help you grow and level up your career
• Competitive Salary: We offer the Real Living Wage as a minimum.
• Enhanced Pay Scales: Enhanced open pay structure that recognise both qualifications and experience
• Funded Qualifications– We fully fund and support you to obtain a range of QCF’s opening up further career opportunities and extra pay
• Paid Training –Get paid to enrol in our sector leading training and level up your career
• Full Induction Program: Comprehensive introductory training to set you up for success.
• Long Service Awards -Earn extra annual leave and pay as a thank you for your loyalty.
• Annual Leave: 28 days of annual leave, including Bank Holidays entitlement
• Family Support: Enhanced company maternity and paternity pay.
• Rewarding Job -Enjoy a varied and exciting role where no two days are the same.
• Supportive Management - Regular one-on-one supervisions and appraisals to make sure you’re happy and supported.
• Regular Team Meetings –Include and contribute your ideas towards the progression of the home and have your voice heard
• Free Meals –Enjoy complimentary meals during your shift
• Amazing Discount Schemes- You'll have access to a Blue Light Card which give you incredible discounts at high street retailers, days out, gifts, holidays - even when buying a car
• NEST Pension Scheme: Secure your future with our pension plan.
• Wellbeing Support, Advice and Guidance – via our Employee Assistance Program though an online portal or over the telephone
• Referral Bonus– Refer a friend and share a £500 bonus!
• Free Enhanced DBS Check

Keys Group is dedicated to safeguarding and promoting the welfare of children and young people. All posts are subject to an enhanced DBS check.

We are proud to be an Equal Opportunities Employer and welcome applicants from all backgrounds, including veterans and military families through our Armed Forces Covenant commitment.

Keys Group proudly supports the Armed Forces Covenant, welcoming service personnel, veterans, and military families. We offer veteran-friendly policies, a peer support network, and military awareness training. Eligible current or former service personnel will receive a guaranteed interview—just ensure your military experience is detailed on your CV.