Senior Business Development Manager – Security Technology & Strategic Accounts in Great Malvern

Location: Remote / hybrid, with monthly team time in Malvern and UK/European travel as required

Salary: £55,000–£65,000 basic, depending on experience

OTE: £90,000–£110,000 realistic OTE, uncapped

Job Type: Full-time, permanent

Reports to: Managing Director

About Keynetics

Keynetics is a specialist technology business transforming the way organisations manage keys, access and field operations. Our SentriGuard solution combines a commercially graded secure key safe, mobile app and cloud-based management platform to help organisations store keys securely at the point of need, manage access remotely, reduce unnecessary travel, improve response times, strengthen audit trails and support sustainability goals. We work with clients and partners across security services, facilities management, commercial property, banking, retail, local government, infrastructure and other multi-site environments where secure, controlled access is operationally critical.

We are now looking for a commercially strong Senior Business Development Manager to help us grow our strategic accounts, develop partner-led opportunities and convert complex market interest into long-term revenue.

The role

This is not a transactional sales role. You will be joining a small, ambitious business with a proven product, strong market validation and significant growth opportunities across the UK and Europe. The role requires someone who can understand complex operational problems, build trust with senior stakeholders, and turn early-stage interest into pilots, rollouts and long-term strategic relationships. You will work directly with the Managing Director and the wider Keynetics team to develop opportunities across security response, facilities management, commercial real estate, void property, local government, retail, banking and infrastructure. You will be expected to manage both direct opportunities and partner/channel relationships, helping clients and partners understand where SentriGuard can remove operational pain, reduce cost, improve access control and create measurable value.

What you will do

• Build, manage and develop a pipeline of strategic opportunities across the UK and selected European markets.
• Develop relationships with senior decision-makers, operational leaders, procurement teams, technical stakeholders and field-management teams.
• Identify client pain points around keyholding, access control, contractor access, response times, missing keys, audit trails, travel cost, carbon reduction and operational risk.
• Lead consultative sales conversations, discovery sessions, product demonstrations and stakeholder workshops.
• Create tailored proposals, business cases and commercial follow-ups that move opportunities forward.
• Support pilots and proof-of-concept projects, ensuring they are structured to lead to wider rollout.
• Work with security, FM, property and service-provider partners to build repeatable go-to-market models.
• Collaborate closely with operations, technical support, marketing and senior leadership to ensure clients are properly onboarded and supported.
• Maintain accurate CRM records, account plans, forecasts and next-step actions.
• Represent Keynetics at client meetings, industry events and occasional UK/European partner sessions.

What we are looking for

• You will probably have at least 6 years' experience in B2B consultative sales, business development, strategic account management or channel/partner development.
• You may come from security services, fire and security, access control, facilities management, property services, field-service technology, SaaS, operational technology, logistics, infrastructure, local government solutions or another sector where you have sold into complex operational environments.
• You should be able to show that you have sold solutions, not just products.
• You will be comfortable speaking with C-suite leaders, operational managers, procurement teams and field users, adapting your message to each audience.
• You will be commercially sharp, highly organised and confident managing long sales cycles with multiple stakeholders.
• You will be curious enough to understand how a client's operation actually works, where the friction sits, and how to build a value case around that.
• You will be credible presenting technology, but you do not need to be deeply technical. You do need to be confident learning and demonstrating a hardware, app and software platform solution.
• You will be proactive, resilient and self-managing, but also collaborative enough to work well in a small team where everyone contributes.
• Experience selling into security, FM, commercial property, local government, banking, retail or multi-site operations would be a strong advantage.
• Experience working with channel partners, strategic partners or European accounts would also be valuable.
• German, French or Dutch language skills would be useful, but are not essential.

What success looks like

Success in this role means building trust quickly, progressing live strategic opportunities, opening new target accounts, converting pilots into rollouts, and helping Keynetics become a recognised access-management partner for organisations that still rely on outdated, costly or risky keyholding processes. You will not be judged only on activity. You will be judged on commercial progress, quality of relationships, pipeline development, disciplined follow-up and your ability to help clients reach a clear decision.

What we offer

• £55,000–£65,000 basic salary, depending on experience.
• Realistic OTE of £90,000–£110,000, with uncapped commission.
• Flexible remote/hybrid working, with monthly team time in Malvern.
• 25 days holiday plus bank holidays.
• Company pension.
• Supportive, experienced team with direct access to senior leadership.
• The opportunity to play a significant role in the next stage of growth for a specialist technology business with a genuinely differentiated product.

How to apply

Please send your CV and a short covering note explaining one complex B2B sale, strategic account or partner-led opportunity you have personally developed, and why you believe your experience is relevant to Keynetics.