At a Glance
- Tasks: Install and maintain secure key-management systems across the UK and Ireland.
- Company: Join Keynetics, a leader in secure access technology.
- Benefits: Earn £29,000 plus bonuses, with travel and accommodation covered.
- Other info: Receive full training and support while working independently.
- Why this job: Enjoy hands-on work, travel, and make a real impact on customer security.
- Qualifications: Practical skills with tools and a full UK driving licence required.
Location: Malvern, Worcestershire, with nationwide travel
Salary: £29,000 per annum + performance-related bonus
Hours: Full-time, Monday to Friday
Company vehicle provided for business travel
About the role
Keynetics is looking for a practical, dependable and self-motivated Installation & Field Service Technician to join our team in Malvern. This is a varied, hands-on role involving the installation, maintenance and support of secure key-management systems at customer sites throughout the UK and Ireland. You will spend much of your time working independently in the field, travelling between customer locations and carrying out planned installations. When you are not on the road, you will work from our Malvern office preparing equipment and supporting the wider Operations team. Full training will be provided on Keynetics products and installation processes. We are looking for someone who already has good practical ability, is confident using tools, can deal professionally with customers and is comfortable taking responsibility for their own work once trained. Previous experience as a Field Service Engineer is not essential.
What you’ll be doing
- Your role will include installing and servicing key-management systems, using hand and power tools, completing basic technical checks, commissioning devices through smartphone-based applications and completing digital job records and photographs.
- You will also carry out vehicle and equipment checks, look after company tools and stock, communicate with our Operations and Technical teams when issues arise, and represent Keynetics professionally at customer sites.
- A typical field day will involve reviewing your planned jobs, travelling to site, completing a digital risk assessment, carrying out the installation, recording the completed work and then travelling to your next appointment.
- Depending on the route, you may complete several installations in a day before either travelling to a pre-arranged hotel or returning to Malvern.
About you
We are more interested in how you work than your exact job title or industry background. You should be practical, reliable, organised, detail-focused and comfortable working independently once trained. You should also be confident dealing with customers, comfortable using smartphone apps and digital forms, and willing to ask for support when needed.
Essential requirements
- Full UK driving licence
- Practical experience using hand or power tools
- Experience in a practical, installation, maintenance, service or similarly hands-on role
- Good written and verbal communication skills
- Comfortable working independently at customer sites
- Willing to travel throughout the UK and occasionally Ireland
- Comfortable with overnight hotel stays as a regular part of the role
- Able to pass the required DBS/background checks
Backgrounds that may suit this role include installation, facilities maintenance, telecoms, security, CCTV, access control, automotive fitting, equipment servicing, mechanical maintenance, construction, appliance repair or other practical customer-facing work.
Training and support
You will receive training on our products, systems, installation procedures and safety requirements. You will then work alongside an experienced Keynetics installer before progressing to suitable independent installations once you are comfortable and competent. Even when working independently, you will have full support from our Operations and Technical teams.
Travel
Regular UK travel is an important part of this role, with occasional travel to Ireland. The working pattern can include early starts, substantial driving and overnight hotel stays depending on the installation schedule. Hotels are arranged in advance, and business travel and accommodation costs are covered by Keynetics.
What we offer
- £29,000 annual salary
- Performance-related bonus
- Company vehicle for business use
- Company pension
- Business travel and hotel accommodation paid
- Full product and installation training
- Company tools and equipment
- Support from an experienced field and office-based team
- Varied work across different customer locations
About Keynetics
Keynetics provides secure key-management and access technology to commercial and public-sector organisations across the UK and Ireland. Please apply with your CV if you are practical, reliable, comfortable working independently and interested in a varied field-based role.
Installation & Field Service Technician – UK Travel in Great Malvern employer: Keynetics Ltd
Keynetics is an exceptional employer that fosters a collaborative and empowering work culture, ideal for those looking to make a meaningful impact in the technology sector. With a competitive salary, comprehensive benefits, and a clear pathway for career progression, employees enjoy a dynamic work environment that supports both professional growth and work-life balance through flexible remote working arrangements. Join our talented team and thrive in a role that not only values your contributions but also encourages innovation and client success.
StudySmarter Expert Advice🤫
We think this is how you could land Installation & Field Service Technician – UK Travel in Great Malvern
✨Get Your Hands Dirty
In skilled trades, practical experience is everything. Consider volunteering or doing odd jobs in your area to build up your skills and visibility. Local businesses often appreciate helping hands and it might just lead to a full-time gig!
✨Join Trade Associations
Look into joining organisations specific to your trade (like the National Federation of Builders or similar). They often have job boards, networking events, and apprenticeships that can put you in touch with employers who value skilled workers. Plus, being part of these communities adds credibility to your profiles!
✨Showcase Your Work Online
Craft a portfolio that highlights your craftsmanship—before and after photos, project descriptions, and client testimonials are all golden! Share this on platforms that cater to skilled trades, like Instagram or dedicated forums, to attract potential employers looking for your skillset.
✨Apply Directly and Follow Up
Don’t just rely on job boards—visit local businesses, introduce yourself, and drop off your CV. Building rapport face-to-face can work wonders in the skilled trades sector. And remember, following up after applying through our website shows dedication; it might just give you an edge over other candidates!
We think you need these skills to ace Installation & Field Service Technician – UK Travel in Great Malvern
Some tips for your application 🫡
Show Off Your Skills with Certificates:In the skilled trades world, your practical skills and certifications are key! Make sure you highlight any relevant qualifications or training you've completed. If you’ve got a trade-specific certificate, like an NVQ or City & Guilds, include it in your CV to catch Keynetics Ltd's eye.
Tailor Your CV to the Job:Don’t just send out a generic CV; tailor it specifically for the skilled trades role at Keynetics Ltd. Emphasise your hands-on experience, the tools and techniques you’re proficient in, and any notifiable compliance standards you've met. This shows that you’ve put thought into your application.
Highlight Your Projects or Achievements:Don’t forget to showcase any significant projects or achievements in your cover letter. Whether it’s completing a complex installation or meeting deadlines on a large project, these details make a big difference. They help paint a picture of your expertise and dedication!
Keep It Concise and Relevant:When applying for a full-time role in skilled trades, keep your writing to the point. Hiring managers appreciate clear, concise applications. Focus on relevant experiences and skills, and avoid fluff. Remember, they’re looking for someone who can get the job done—so show them you can!
How to prepare for a job interview at Keynetics Ltd
✨Master the Hands-On Skills
In skilled trades, practical skills matter a ton. Be ready to showcase your hands-on abilities during the interview—whether it's through a practical test or a demonstration of your craftsmanship. Bring your best examples of past projects to discuss them in detail!
✨Know Your Tools Like the Back of Your Hand
Employers in the skilled trades often want to hear about your proficiency with specific tools and equipment. Brush up on the tools relevant to your field and be prepared to discuss your experiences using them. This shows you’re not just experienced but also safe and competent.
✨Be Ready to Talk About Safety Practices
Safety is paramount in skilled trades. Be prepared to discuss your knowledge of safety regulations and how you've implemented them in previous roles. This will demonstrate your commitment to a safe working environment—a quality that employers highly value.
✨Show Off Your Problem-Solving Skills
When tackling skilled trade roles, employers want to know about your ability to think on your feet. Be ready with examples of how you've solved unexpected problems on the job. This will illustrate your adaptability and resourcefulness, key traits for a full-time position at Keynetics Ltd.
