At a Glance
- Tasks: Support tenants during roofing works and ensure clear communication with the site team.
- Company: Join a dedicated team focused on improving local authority properties.
- Benefits: Temporary to permanent role with job security and career growth.
- Other info: Opportunity for long-term employment with a supportive work environment.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Experience in tenant liaison or social housing is essential.
The predicted salary is between 30000 - 40000 £ per year.
We are currently recruiting for an experienced Tenant Liaison Officer to support a long-term roofing contract in Mansfield. The project will involve roof replacement and repair works across occupied local authority properties. The successful candidate will be responsible for supporting tenants throughout the works, keeping residents informed, handling queries and ensuring communication between tenants and the site team is clear and professional. This is a 3-year contract with a genuine temporary-to-permanent opportunity for the right person.
Duties will include:
- Acting as the main point of contact for tenants during the works
- Keeping residents updated on planned roofing works
- Arranging access and supporting appointment scheduling
- Handling tenant queries, concerns and complaints professionally
- Issuing letters, notices and project updates
- Maintaining accurate records and admin logs
- Working closely with the Site Manager and project team
- Supporting smooth communication between residents, client and contractor
Requirements:
- Previous Tenant Liaison Officer, Resident Liaison Officer or similar experience
- Experience working in social housing, planned maintenance or occupied property works
- Strong communication and people skills
Tenant Liaison Officer employer: Keyman Personnel
As a Tenant Liaison Officer in Mansfield, you will join a supportive and dynamic team dedicated to enhancing the living conditions of local residents. Our company fosters a collaborative work culture that prioritises clear communication and professional development, offering opportunities for growth within a long-term project that truly makes a difference in the community. With a focus on employee well-being and a commitment to excellence, we provide a rewarding environment where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Tenant Liaison Officer
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the lookout for a Tenant Liaison Officer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your communication skills. As a Tenant Liaison Officer, you'll need to handle queries and concerns with ease. Practice answering common interview questions while showcasing your experience in social housing and tenant support.
✨Tip Number 3
Showcase your organisational skills! During interviews, highlight how you've maintained accurate records and managed admin tasks in previous roles. This will demonstrate your ability to keep everything running smoothly during roofing projects.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, applying directly can sometimes give you an edge over other candidates. So, get your application in and let’s land that job together!
We think you need these skills to ace Tenant Liaison Officer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience as a Tenant Liaison Officer or in similar roles. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. We love seeing enthusiasm and a personal touch, so let us know what excites you about working with us.
Show Off Your Communication Skills:Since this role involves a lot of interaction with tenants, make sure your application reflects your strong communication skills. Whether it’s through clear writing or examples of past experiences, we want to see how you connect with people.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Keyman Personnel
✨Know Your Stuff
Make sure you understand the role of a Tenant Liaison Officer inside out. Familiarise yourself with the responsibilities listed in the job description, especially around communication and tenant support. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Prepare Real-Life Examples
Think of specific situations from your past experience where you've successfully handled tenant queries or complaints. Be ready to share these examples during the interview to demonstrate your problem-solving skills and ability to communicate effectively with residents.
✨Show Your People Skills
As a Tenant Liaison Officer, strong communication and interpersonal skills are key. During the interview, highlight your ability to build rapport with tenants and work collaboratively with site teams. Practice active listening and be prepared to discuss how you would handle difficult conversations.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the project and the team you'll be working with. This shows your enthusiasm for the role and helps you gauge if the company culture aligns with your values. It’s a great way to leave a lasting impression!
